We had Captain Appliance Repair come out to work on our dishwasher. They came by, assessed the issue, and gave us a fair price. The dishwasher is running like new, and the tech who fixed it was on time and professional. It's not fun when an appliance needs fixing, but these guys made the process easy. Thanks! read more

My Whirlpool dishwasher stopped working. It's funny.....You never know how much you rely on it until it stops working. I called Capitan Appliance after reading the great reviews left by other customers. Joe was the technician that responded and within a very short time my dishwasher was fixed. Joe was my hero that day. The repair cost was much less than replacing a $1,000 appliance. I really appreciate it when I get great service and I highly recommend you give them a try. I will definitely call Capitan Appliance for all my appliance repair issues. read more

Just had Salem from Capitan out to look at a problem with food freezing in the fridge section. He explained and offered solutions I can accomplish on my own. He did not try to upsell even though I would be a perfect target. If anything arises with an appliance I will definitely call Capitan. read more

Wonderful experience! Our microwave (an expensive GE profile) stopped heating. Joe from Capitan made it out the next day to diagnose. While we needed to order the parts, he came back and put them in. I would have loved it if the diagnostic fee was put toward the total fee like other companies do, but it wasn't a deal breaker. We needed a working unit and the turn around time, communication and made this worth it to us. We will definitely use Capitan again if we have issues with any of our appliances. read more

Capitan Appliance Repair - Appliances & Repair Near Me - Indianapolis, Indiana

I used this company about a week ago to repair my washer. The technician was nice enough and after a little searching found the problem with my washer. Turns out there was a wire that broke and needed repair. I was disappointed that the technician's solution was to tape the wires together rather than soldering, crimping, or using push connectors so that the wires would not come apart in the future. Unfortunately, I do not feel that this repair will hold up in the long run. I don't understand why a better solution was not offered! Moreover, I did not receive an invoice for the services provided. I would like to know, in writing, what the warranty is on this repair. I requested this the information but never heard back. Paying almost $200 for around 20 minutes of work and a piece of tape doesn't sit well with me. Update: I recently spoke with a representative from the company. He extended my 90-day warranty, an additional two years. I sincerely appreciate the gesture. I will probably use them again, if needed. read more

After experiencing ongoing issues with a leaking washer, we contacted Capitan Appliance Repair. They were able to schedule a visit the very next day and resolved the issue quickly and efficiently. As someone unfamiliar with appliance repairs, I especially appreciated that Salem took the time to clearly explain the problem and how to prevent it in the future. His patience, professionalism, and expertise were greatly appreciated. read more

Our dryer wouldn't start so I went on a women's FB group that I'm in to ask for a recommendation. Capitan was one of the company names that kept coming up. My husband called first thing in the morning and Tyler arrived within the hour. He was knowledgeable, explained the issue, and had it fixed within an hour. Our Samsung dryer is 10 years old and this is the first time it needed repaired. This was the most cost effective option and Tyler was great too. Highly recommend! read more

Great service at a reasonable price! Our oven was r heating up and needed it fixed asap. I sent in a request Saturday morning, by Saturday afternoon I had a confirmation for Monday morning to come take a look at our oven. Tyler Metzger was the technician. He sent me a text 15 mins before he arrived. He immediately knew what was wrong, had the part to fix it and our oven was as good as new within about 30ish minutes. Tyler was awesome and highly recommend Capitan for any appliance repairs! read more

The heating element in my oven failed. I was able to schedule an appointment for the following business day. Tyler Metzger, my technician, arrived timely, diagnosed the issue and was able to complete the repair right then. Great service experience. read more

We had to have the heating element in our dryer replaced. Never fun or cheap. We were lucky enough to have their tech named Tyler dispatched to the house for repair. He was awesome. On time, efficient, professional and super personable. He even took the time to help us with a couple of other general appliance questions. We now have a preferred appliance repair company and could not be happier! Thanks so much, Capitan but more so, thanks to Tyler! read more

Called Capitan Appliance Repair after my first repair guy fell through! They were amazing to work with. When I called, I didn't get anyone but received a text a call back within 10 min. The guy took down the model number, asked me what was wrong and was able to get a tech out to me later that day! Jeremiah came and determined that a thermostat and something else went out and he needed to order parts. I paid for the trip charge, that went towards the whole repair total. I received a email with my receipt as well as my invoice. They returned the next week and my dryer was repaired! It was such a easy and smooth experience. I would definitely refer them to friends and family! I'm happy to support a minority owned company and Jeremiah my technician was awesome! read more

Joe came out to look at my older washer and diagnosed the issue quickly. He was able to do the repair on the washer since he had the part. Was nice not having to wait for the piece to be ordered. Very knowledgeable and price was just right. I highly recommend Capitan Appliance Repair! read more

Salem was so nice! He looked at our ice maker and determined we needed to replace it. We opted not to replace it. He was understanding and kind and offered a few suggestions. We would definitely call Capitan again. read more

Great service and at a reasonable price. I contacted them online and was able to schedule an appointment in a few days. The technician arrived on time and promptly fixed the problem with my oven. I highly recommend Capitan Applicance Repair. Great people. read more

Service was done promptly and efficiently at a reasonable price. Jeremiah was the service man. He was very professional and seemed genuinely concerned on getting my refrigerator fixed before the weekend. I would highly recommend read more

I would use the description EXCEPTIONAL. This team gets a 10 out of 10 on so many levels. Howie Is considerate, quick to respond and communicates well to coordinate repairs. He's gone above and beyond to help me with the manufacturer. My tech Joe, he's smart, honest and self disciplined. His methodical process and critical thinking have been so helpful in getting our KitchenAid dishwasher, LG washer and ZLine refrigerator back to 100% functionality. As appliances these days are changing and working for less time, this is your go-to team! read more

We are So Thankful that we found Capitan! We were having trouble with our upright freezer not staying cold, in addition to our refrigerator having a leak. The service that we received, was second to none. Joe, the Wonderful repairman, arrived promptly, he was Very Respectful, and Considerate. Joe was Knowledgeable, and he valued us, by listening to our concerns and questions as well. For any future needs or repairs, we will Not Hesitate in contacting Capitan. It is Truly Refreshing, to experience in this day and age, a company that values its customers. We Truly Appreciate your Company's dedication to Professionalism and to Customer Service. Great Job Capitan, and Joe! Respectfully, Marlin and Paula read more

I could not recommend Capitan appliance repair enough! I have been struggling for 12 months to figure out why my brand new whirl pool washing machine could not run though an entire cycle without flashing the error signal for low-flow. I couldn't manage to wash a load without starting on normal, run for 30 minutes, error, then restart on quick wash. I will admit that I thought it could have been impacted by our houses hard water level, so before I hired a 3rd professional to come out and guess again, I connected an electric water softener. After I realized that hadn't helped at all, I accepted defeat and searched for an appliance repair tech. Capitan has such great reviews, and I am so glad I reached out. Joe came out less than a week later to take a look and corrected the issue for us! It turned out to be that the water valve it was hooked up to, just wasn't open enough. As silly as I felt, he was the 3rd person to look at this exact valve!! I paid plumbers who told me the valves were open to the washer, but it turns out that it was just very very stuck and needed to be very gently and slowly opened. Joe spent 15 minutes just barely twisting it until it was open. He didn't break anything (every other professional kept saying if I moved this valve it would almost certainly bust) and he didn't try to just start replacing pieces in my washer before he checked everything out. Joe was also super friendly and did not mind our 2 goofy but big dogs. He was very kind and considerate while in our home. I am so so happy to have hired Capitan appliance repair and would recommend them to anyone who needs a repair tech! read more

Outstanding service...reasonable and reliable. Was able to get my refrigerator repaired the following week after service visit once ordered parts arrived. read more

One of our cooktop burners was not working. I finally decided to get it fixed. Capitan had a good yelp rating so I gave them a call on Friday afternoon. They sent a technician on Monday. It's 1:55 on Monday and it's fixed. Joe Greene was our technician and I felt safe having him come into our home. He had to do some problem solving. It was not an easy fix. But he got it working again! Thank you Capitan. read more

I really appreciated the prompt response, the flexible scheduling and how knowledgable my technician was. Thank you!

I had trouble with my washing machine, and called Captain Appliance Repair. Howie set up my appointment for the same week. Jeremiah came & did his best to repair my machine. I would definitely use them again. Service was fast and friendly and they gave us some good advice about how to proceed. read more

Capitan saved the day! Called them on a Friday morning and my dryer AND my ice maker were fixed that same afternoon! When I called, I got voicemail but was quickly sent a "sorry we missed your call" text and then directed me to their website where I filled out my info, issues and model numbers. Got a phone call within 20 mns and it was as easy as that. Couldn't be more pleased with these boys; they were very pleasant to work with. read more

Capitan's service saved us a probable fortune! Howie worked us into their schedule pronto, and repairman Salem arrived early in the expected time window. He had the problem with our dryer of unknown vintage solved in minutes saving us a fortune. Loved his tool kit! Thank you, guys!! read more

Superb experience- mechanic was fantastic and efficient. If you ever need an appliance fixed, make sure you call Capitan first. No bull crap and no funny business at all. I called and couldn't reach anyone at first, but they texted me and called me back without hesitation. That's huge in my book read more

Our dryer went out and needed to be repaired. Great service and was done quickly as soon as the part arrived.

Overall experience was good. I had a misunderstanding about the work that was done on my dryer but the next day we were able to resolve the issue. I'm happy my dryer is working again! I appreciate great customer service. Job well done!! read more

Sol is fantastic! He was prompt, very professional and identified the problem with my washing machine quickly. A part needed to be ordered. He was able to come back the next day to install it. He made sure everything worked properly. The cost was very reasonable. No complaints at all, I'll definitely be calling them again when I need an appliance repaired. Thanks so much!! read more

When our refrigerator and freezer abruptly stopped working, I called two places that gave me no hope for any quick help. Thank goodness I found Capitan! My repair was handled in a timely manner by a technician--Joe-- who was experienced, informative, and personable. I was thrilled when I was up and running again in short order. I will definitely call Capitan first for any future appliance repair needs. It is great to know I have a company I can rely on. read more

Disappointed in having used these folks for great work at my place on meridian and now have called about an appliance at a location east of downtown Indy (Washington st.) and was told its outside of the service area? Thats not what your ad/comments suggest? If your going to limit your service area, probably best to note that in your comments on your site (yelp for example) so we can effectively manage expectations. Disappointed read more

Capitan replied quickly to my request for dishwasher repair. The appointment time was set and I received a call from Sol when he was thirty minutes away. He arrived right on time and had the problem diagnosed and began making the repair in no time. He is knowledgeable and professional. Sol left the area spotless. I'm glad to have the dishwasher working again and will certainly call on Capitan if any other appliance needs work. Don't hesitate - these guys are the real deal! read more

Thank you to Joe from Capitan for getting us through the failure of our 5 year old refrigerator. His diagnosis, parts ordering, and repair work were exemplary as were his honesty, integrity, and quality. We were also talked about our mutual love of guitars and music. I wholeheartedly recommend Joe and Capitan for your appliance repairs. read more

Someone answered the phone, scheduled me timely, told me who was coming, they showed up on time, able to fix my freezer ice maker same day, quick service repair, fair prices and to top it off technician was professional friendly and not creepy! Super happy I went with this company! read more

In the last three months we've called this biz twice (so fun), and both times we've had the pleasure of Sol fixing our broken appliances. The best words to describe him are zippy and personable. Also, having him come fix our oven in the midst of COVID-19, I would add the word "safe" to the list of descriptors. Sol wore both a mask and gloves the entire time, which was greatly appreciated. Therefore, if there happens to be a third broken appliance in the near future, I know who I'll be calling first. read more

Service was efficient and accurate. Personality was a great plus. I will definitely use their service again.

They were so helpful!!! They took the time to discuss the various options for fixing my washer! He was very patient and kind! read more

Fixed and washer seems to be running fine now. It was an easy fix. It was pricy. However, still cheaper than a new washer. I don't want to dump anymore appliances into land fill than absolutely necessary. read more

I just had an amazing experience with Capitan Appliance to fix my broken dishwasher. Affordable, came out within 24 hours, sent me an email reminder and called 30 minutes ahead, and the tech was super professional and fast. Highly recommend for anyone needing appliance repair! read more

My dryer broke down. They did manage to come in and check quickly. Ordered the parts and fixed the issue in less than a week.

Our gas oven broke!! I love to cook so this was devastating! We called and got an appointment within a couple days. Joe was our repair guy - he was awesome!!! Arrived on time, was very knowledgeable, had the right part, and he fixed the issue promptly!!! The $75 diagnosis charge went towards the total part and labor charges, which were very reasonable. read more