Hannah at Enlightened Baby is unbelievably knowledgeable about all things baby safety. As a Child…read morePassenger Safety Technician (CPST), she truly knows her stuff! She spent nearly three hours with us, answering our questions and helping us find the right car seat and stroller/bassinet combination for our family's needs. When we decided on a car seat model that wasn't even listed on their website yet, Hannah went above and beyond by creating a custom order so we could get it as soon as it became available. My wife has arthritis, so we had done a tremendous amount of research beforehand. Being able to actually see, touch, and test the different products in person made all the difference. There is simply no substitute for hands-on experience when making such an important purchase. We ultimately chose the Cybex Callisto T 360 car seat and the Silver Cross Cove 2 stroller with bassinet, and we couldn't be happier with our decision. We also realized that Enlightened Baby carried many of the items on our baby registry. We ended up switching our registry purchases from major retailers to this wonderful small business. They offer delivery, warranties, and, most importantly, exceptional customer service. Supporting a local business while receiving such personalized care made the entire experience even more special. I can't recommend Enlightened Baby enough, especially if you're a first-time parent or want expert guidance on choosing the safest products for your family.

I am extremely frustrated and disappointed with how Enlightened Baby has handled an issue with my…read morechair purchase. I placed my order for a chair on 7/4/2026 for $974.24. The chair was on backorder, and I was told the estimated arrival would be 4-6 weeks. I never received any notification about its arrival. On 8/11/2026, I called the store for an update and was told that an email had supposedly been sent two weeks earlier saying my chair was ready for pickup. I searched my inbox, spam, junk, and trash and found nothing. I was then told my email may have been entered incorrectly. I provided my correct email address, and within five minutes, I received the email to schedule my pickup. Before ordering, I had specifically called the store to ask about having the chair shipped to Enlightened Baby's warehouse versus directly to my home. The manager I spoke with told me that if I shipped it to the warehouse, a quality check would be performed before pickup. Since I live in Austin, I chose this option specifically because I wanted to make sure everything was correct before bringing the chair home. I finally picked up the chair on 8/15/2026 and brought it home. When I opened the box, I discovered that the power cord was missing, making the chair completely non-functional. I immediately called the store. During that conversation, I was asked whether my chair was "still under warranty" and whether I was "in a hurry" to receive the missing part. These were incredibly frustrating questions to hear after spending nearly $1,000, waiting weeks for a backordered item, and specifically choosing warehouse pickup because I was told the chair would be quality-checked. I explained that the chair had left their warehouse only about 30 minutes earlier and was already missing a critical component needed to make it functional. I was then told to respond to my original order confirmation email to address the issue. I was also specifically told not to send another email within 48 hours, because additional emails would cause my request to go to the bottom of the list. At that point, I was extremely frustrated. I purchased the chair from Enlightened Baby, picked it up from their warehouse, and was now being told that it was essentially my responsibility to track down a missing part through a generic email address and hope someone responded. No one responded within the 48 hours. I sent a follow-up email and have repeatedly called the store asking to speak with managers and requesting an update. Every manager I have spoken with has told me that the issue is "being worked on." I have simply asked for an email confirming that the issue is being handled so I have some written documentation. Still, not one email has been sent to me. I have been told that Katie is the person handling the issue, yet I have not heard a single word from Katie. As of 8/20/2026, I have received zero communication or updates, and I still have a completely non-functional chair sitting in my nursery. I understand that mistakes happen. What is most disappointing is the lack of communication and accountability. I would have been completely understanding if someone had simply apologized, explained what happened, and provided a clear plan and timeline for getting the missing part to me. For a $974.24 chair, I expected significantly better customer service. I should not have to repeatedly call, follow up, and chase down information about an issue that should have been caught during the quality check I was specifically told would happen. I sincerely hope Enlightened Baby addresses this situation and improves its communication with customers when something goes wrong. Right now, I am left with a very expensive, unusable chair in my nursery and still no answers or timeline for when I will receive the missing power cord.

The last time I purchased at Sparkle Kids was over ten years ago at their South Lamar location…read more That location has since closed. The Burnet location is the original and only location remaining. Unfortunately their boys section wasn't as extensive as their girls section but I was still able to find a pair of swimming trunks I traded. I traded in a boys Tea Collection t shirt for 3 - 6 months for $3. I plan to sell more clothes in the future but am worried about their banking app that I don't have installed.

This is my favorite local gem for consignment kids clothes. I've been shopping here for 8 years for…read moremy body and girl. It's such an amazing spot with a great selection. Many organic/ natural brands, especially for babies onesies.

Only customer in the store, absolutely ZERO "May I help you?" My sales training always assumed…read morethat if a person entered your "small store" doors, assume they came in to buy. Their selection for anything beyond infant has really declined in quality and being currently classic. Will not beat a path to return. Tip for small business, in order to overcome online shopping-service is key.

Not a pleasant experience and will not be back. My partner and I walked in here today and the three…read morewomen behind the counter never greeted or acknowledged us. As we were checking out, a lady walked in and was immediately greeted and asked if she needed helped finding anything. We felt there was some sort of DISCRIMINATION/RACISM present as my partner is a person of color, and the other lady who was greeted was not. It is sad, uncomfortable and unfortunate that these experiences still exist. Do not go here!

The cutest little children's/baby toddler boutique! I love…read morecoming here on my visits to the Thinkery! It's right next to Lick ice cream, a darling spot! Awesome brands like Mushie, Rylee & Cru, Meri Meri just to name a few. Found one of my favorite authors sold here, Suzy Ultman! My middle child loves the books and pictures! :) I believe the owner? Offered my daughter some bear stickers and she was so excited about them, she even gave extra for my daughter eating her ice cream outside the door. Definitely will continue to drop back in and pick up stuff from here!

Buddy Bear is such a gem! It's a mix of children's clothing, toys, and little gifts -- all curated…read morewith so much care and full of Austin local flair (I did not intend for that to rhyme). The clothes are adorable and high quality, and there were so many creative toys and books you don't see in the big stores. Definitely one of my new favorite small businesses in town to shop for my little!

Adorable little store that both looks and feels like someone's home, if they were exceptionally…read morecrafty and well-organized. It's the perfect place to shop for gifts, with all sorts of trinkets and and toys, unique cards for all occasions, craft supplies for young and old, and generally all sorts of things you never knew you needed until that very moment. They cram a lot into that compact space without making it overwhelming. The real crowning jewels are the authentic, antique printing presses that are a couple hundred years old, and still cranking! It's amazing to see that piece of history in action. Plus, staff are so kind and clearly passionate about what they do. They'll talk to you for hours about printing, if you want. It's the kind of "only in Austin" business that I want to support.

Stumbled across this store on a random day. They had so many different gift ideas and unique items…read moreeven for yourself. From personalized cards, to baby clothes, fun salt n pepper shakers, cook books, and charts on herbs and natural remedies. Price point seems a bit high for some items however I believe there are some limited edition pieces and handmade items.

This store has all kinds of unique and fun gift items: T-shirts (cat, movies, music, cartoons,…read moreetc.) and other vintage clothes, jewelry, purses, books, toys, collectibles, cards, kitchen and tea towels, and socks, among others. The woman who works there, who I think is also the owner, is very friendly, enthusiastic, and helpful. I am knocking a couple of stars off though because I found the clothing merchandise to be expensive for the quality of a few of the vintage items. One of the shirts I bought I found had a hole in the sleeve when I got home to wrap it, and I would have preferred to have known it had a hole before I'd bought it at the price I did, even marked down. One shirt was stained in back, which she nicely let me exchange later. Another had a fabric that split apart when I washed it in gentle cycle. It said hand wash, but gentle cycle is usually fine for those. I recommend looking closely at all vintage clothing you buy there as it's also not supposed to be returnable. There is a good selection of T-shirts, but make sure you know what you're getting before you leave.

I absolutely love this place! It was my first visit and I went snap-happy with the camera. It is…read moredefinitely NOT a Kat and Kids only! The charming lady running the store was of great assistance and I got lots of neat Christmas gifts! I will be bringing the Lady here when possible and the owner knows what I want for Christmas if it is still there! I could spend hours looking around this tiny shop!

Beautiful selection of baby gifts, clothing, toys, children's books, and more. Rylee + Cru, Quincy…read moreMae, Pehr, Goumikids, Maileg, and lots of hard to find brands. Complimentary gift wrap available. Park in the back to avoid the stairs!

Audrey (owner) was amazing during our Anniversary Date Night candle making experience. She was very…read moreknowledgeable on her craft, able to educate us on the art of making candles and most importantly provided an amazing night for my wife and I. We will definitely be back for this experience again!!!

So cute! I'm so happy to find this place! It's a mix of a small store front and a community center…read morewith workshops. They have a lot of small gifts, perfume, candles and incense. They also offer various workshops both public and private for small parties. You can learn to make candles, perfumes, and a lot of other things! The store is well stocked and clean, and the prices are very fair for the high quality sourcing as well as being locally made. The shop keeper was super informative and told me a lot about the brand, and the workshops they offer. I'll have to return to grab some gifts for people through the holidays.