One the best mechanics I have ever used in my life…read more I have lived in 7 states and 3 countries and have probably used over 50 different mechanics in my life. I had very reliable and TRUSTWORTHY mechanics in England- and other places. I was so impressed with how Gregg's dealt with my car. It is truly your loss if you aren't using the Gregg Smith's garage. Highly recommended

They fixed the problem which was a new starter installed but I felt like the extra one hour…read morediagnostic charge was too high

They do a great job and I will return to them again. I was very pleased with what they did…read moreconcerning a sensor

Best place in Town...and next town... Honest...reliable…read more.. Love This place !

Please do not use this place. You are going to leave with more problems than when you arrived…read more Believe the negative reviews because this place is a junkyard at best.

Left me stranded with nowhere to go after lying and saying g they'd be here in 40 minsread more

Had my first oil change . Free from dealer at 10,000 miles wanted to get first one at 5,000 brought…read morethis to them they did a good job . I also had them install side steps on this car dealer doesn't offer with M package did a good job at a fair price. I stopped going to the dealer with my first BMW . I feel they are all about the money and Bimmercare is more about the car.

From the owner: Located in Ocala, Ultimate Bimmercare & Performance is a family-owned shop dedicated exclusively to…read moreBMW and MINI vehicles. We proudly serve Ocala, The Villages, Marion County, and the surrounding areas with dealer-level diagnostics, OEM & performance parts, and expert repairs — all without the dealership price tag. Whether you need routine maintenance or advanced engine work, we bring unmatched knowledge, transparency, and care to every service. Built by enthusiasts, for enthusiasts.

They charged $120 for a diagnosis, then $600.00 to replace the valve gasket. The engine lights came…read moreon the next day while I was driving to work. I called them and told hey wanted another $120 for diagnosis, but we declined since the previous work was covered by warranty. They refused to fix the issue and ended our business.

Anna at Krystal Automotive is super honest, transparent, and upfront. Her and her team provide top…read morenotch customer service.

I went to key Ford and Leesburg for a battery check and got a runaround told it was going to be a…read morelong long wait. After an argument. I left. Don't go the Key Ford they don't appreciate customers and you need appointment for drop off and an appt for a shuttle ride home. Mismanaged outfit. Needs to clean house there, dump those DEI woke ppl.. I call Yeomans Ford in Belleview express service. Got my battery check and charges and sensors rest in less than 2 hrs. Happy with their service.

I called on Monday to make an appointment for my Ford Explorer to be serviced, the usual oil…read morechange, tire rotation, check the A/C because it's not cooling, and 2 recalls that I recently learned about. The appointment was set for 8:00 am Wednesday morning and he (Craig, Service Advisor) confirmed the parts were in stock. I dropped off my car at the appointment time and was supposed to hear something that afternoon, but I reached out because I had not heard. Craig said they are behind and needed to keep the car another day. Thursday afternoon, the car had not been inspected yet (according to the link they provided). Called again Friday morning and told Craig I needed to leave to go out of town this weekend so I cannot leave my car there until Monday. I need the items done ASAP. I called again at 2:00 pm on Friday to get a status and he said it looks like the A/C fan is failing but they do not have the part in, but they can get everything else done. When I got to the dealership, I was charged $301 which included a $150.00 diagnostic fee to find out that the evaporator core failed and needs to be replaced. I have an extended warranty, and this should be covered. Craig was nowhere in sight, and the paperwork said the customer declined to have the AC fixed. This information was not communicated to me and since the part that failed is covered under the extended warranty, I should not have to pay the diagnostic fee. Why make an appointment for Wednesday if you are not going to even look at my car until Friday? Why was I not informed (via phone or quote) about the change in issue with AC? When did I decline replacement? DO NOT GO TO THIS DEALERSHIP. I will figure out how to report this to the Regional Manager or even higher. This customer service is disgusting. I hope that it is only at this dealership and not a Ford issue, as that would be much worse!!