Honest. Trustworthy. Fair pricing for the everyday working person…read more I have two cars. One is electric, and the other is a 2012 Ford van that has definitely seen better days. There were several reasons I bought the van. I needed something to help my mother haul things, and I also needed a vehicle that would allow me to pick up furniture and other items from Facebook Marketplace. It's old, but it works, most of the time. The other day, I had an epic radiator leak. The van overheated, and smoke and steam were billowing into the air so badly that it looked like the vehicle was on fire. It was scary, but I was able to get a tow to this mechanic, who happened to be the closest shop to where I was stranded. This mechanic could have easily taken advantage of me. I was stranded, stressed out, and completely dependent on them to tell me what was wrong. They could have told me I needed hundreds or even thousands of dollars in repairs, but they chose to do something that unfortunately seems to be becoming harder and harder to find in the auto repair business. They chose to be honest with me. They gave me a fair assessment, explained what was actually wrong, and didn't try to sell me repairs I didn't need. For that, I will not forget them. They earned something far more valuable than a repair bill. They earned my loyalty and my trust. When I find a business that treats people fairly, I'm going to tell people about it.

They were great and professional. No up selling and BS upselling you find at dealerships and most…read moreother auto repair. I am very please with the quality of work and service provided from everyone I dealt with. They are my go to auto people. This is the 3rd or 4th time I've used this company. Wilkes the previous owner retired and he really knew how to pass on the business to qualified personal. Years ago I went to Honda and received a 2000.00 quote for things that weren't broken. I stopped at Wilkes and the problem was fixed in a timely manner at a cost of 85.00. I highly recommend this company and note their honesty and high quality of workmanship as reasons I will continue getting my car fixed at this shop.

One the best mechanics I have ever used in my life…read more I have lived in 7 states and 3 countries and have probably used over 50 different mechanics in my life. I had very reliable and TRUSTWORTHY mechanics in England- and other places. I was so impressed with how Gregg's dealt with my car. It is truly your loss if you aren't using the Gregg Smith's garage. Highly recommended

They fixed the problem which was a new starter installed but I felt like the extra one hour…read morediagnostic charge was too high

HAD another nail in SAME tire !!!!????!!! Lol but they again were a really decent place to go to…read morefix the issue. Waiting room again isn't a typical car place smelly gross man joint LOL- nice clean and the folks who work here are really NICE- prices are decent too . And most of all don't seem like scammers at some other automotive places ! Genuine too me so far!

When was the last time you took your car in for service and found out it didn't need it and they…read moredidn't charge you to let you know that! That's the kind of place this is! I will continue to take my car there for its service, including oil changes and tire rotations. I feel well taken care of there and I trust what they represent.

Called for an oil change and they took us right away. It was quick and friendly service.read more

Sunday.10.9.2022.9:50 am - My mom's car locked-up and wouldn't respond. I went to get her and we…read morewent to church. 12:50 pm, after church, I placed two service calls to AAA. One call response, within minutes, brought out Clark's Roadside Assistance/Danny (Kudos) who tested the battery and informed us that it was most likely the alternator. The second call response from AAA had Roadside Assistance ETA at 2:25 pm from Superior - they never showed. 2:51 pm Call back to AAA. AAA had Roadside Assistance ETA at 3:45 pm from Superior, they never showed. 4:16 pm Call back to AAA - basically told, we were on our own, find our own tow company and submit the invoice for reimbursement. Started calling tow companies: by now, whoever was open until 3pm or 5pm is now closed. Got CLIFFORD in the phone - 24/hr service - we needed a flatbed for the car since it was 4WD, NP, he had two. He gave me a quote, near 1/2 what I had heard during the day ! By now, almost five hours later, my mechanic/tech brother had removed the alternator and taken it to Advanced Auto Parts to trade it in and to get a new alternator. He had some trouble connecting it, but by 535pm/ish, mom's car started and she was able to drive home. Called back CLIFFORD during this time to say we may/may not need the tow. He was courteous, and understanding, basically saying, hey, if you need us, call back, we are here. Didn't actually need the tow, but I had to write about the professionalism he displayed, the resources available, the fair quote, and the openness to be or not to be of service. Well done - thank you CLIFFORD. Patronage recommended.

The staff at Tom's are friendly, professional, and FAIR. They worked around my crazy schedule,…read morefound the issue and it was a warranty part, and sent me to the dealer with the diagnosis Info. They could have done the repair,charged me and I wouldn't know the wiser. Kudos they have a customer for life

A very reliable, hardworking and a trustworthy team! They Know what they are doing and greatly…read morepriced, I will continue to bring my car here for any mechanical needs!

They charged $120 for a diagnosis, then $600.00 to replace the valve gasket. The engine lights came…read moreon the next day while I was driving to work. I called them and told hey wanted another $120 for diagnosis, but we declined since the previous work was covered by warranty. They refused to fix the issue and ended our business.

Anna at Krystal Automotive is super honest, transparent, and upfront. Her and her team provide top…read morenotch customer service.

What you looking for in a mechanic is always honesty and professionalism. Matt with tow flow has…read moreboth in abundance. He took care of me and really helped me out. I was out of town on business and had to leave my vehicle in the Ocala area and was nervous as can be about getting the mechanic and Matt certainly didn't let me down he's good to go. The process was smooth and easy pricing was up front and fair and a video recorded and didn't do nothing I didn't ask for and communicated very effectively the whole process.

Matt came over and did a diagnostic of my vehicle and told me what was wrong. I later drove my car…read moreto his shop and he made the necessary repairs. He did a great job. I now have in him in my faves list.

Omar and his team are awesome. they work hard to help you ! Right in Belleview! Check them out when…read moreyou need help

Thousands of dollars and months of lies later we finally were able to drag our car off his lot…read moreleaking oil, steering fluid, break fluid and transmission fluid. We took it back to our regular mechanic and he said many of the parts of our car had been swapped out for junkyard parts. We had to scrap our car as it was beyond repair.

This is an update from a recent visit. Hilton was very…read moreresponsive to troubleshooting my problem that set numerous codes, but then would not indicate a failure after the codes were reset. They worked diligently to locate the problem and charged me very little in the process. I greatly appreciate their help.

Hilton automotive is the best automotive team in our north central Florida area. Honest, reasonably…read morepriced, high quality work! Been my go to automotive service providers for seven years, helping keep my oldy but goody 2010 Lincoln MKX in top performance. Don and his crew are incredibly conscientious. I don'task anymore "how much will it cost?" Service rates far below dealership hourly rates, and warranty parts and service better than any others. Praying they stay in businessfor many more years. They are a great service to our local community and much appreciated. Loyal customer