I don't know why people complain about this place. I don't mind going here there's usually no wait…read more All the people are friendly and helpful. I can't say enough about geauga county employees. They all do a good job! And I believe they all like their job! Keep up the good work!!

No wait, clean facility and incredibly professional employees! What more does a 70-year old woman…read moreneed or want?

These ladies are great, and they are no nonsense. Be sure to check the DMV website before you come…read more You need to bring the exact paperwork to get whatever you need. Payment is cash or check. I needed a handicapped car hanger. They are for 1-5 years. The first prescription I brought from the doctor didn't have an expiration date. I got another that said lifetime, so the lady let me call the doctor's office to ask for another script for five years, and to fax it to the office. I did that in the car. When I went back in 15 minutes later, the fax was there. A hanger is $5. I paid cash and left.

Loved the staff there especially Octavia she was the best instructor I've ever had thanksread more

I applied for permanent disability placard and paid the $30 for 2. The VA form, created by OBMV,…read moreonly goes up to 5 years, so i was sent 5 year placards. When i called, they said they would havr to have a prescription which said permanent. So the VA hand wrote a prescription on their letterhead. Was refused a 2nd time and was told tte $20 check woukd be sebt. That was 05/2025. Tiday i called and after a few transfers, the lan said the original script was for 5 years and couldn't be changed!!! What, prescritions never change? No wonder he exemplified the stpidity abd lack of care from a well paid government beaureacrat!!!

Everyone was very pleasant and even around lunch time it only took about a half hour.read more

The ladies here hate their job. They want to do the bare minimum. Very non-helpful. Most of them…read morebeen working there for years and service doesn't get any better? If I work in the fast food business and helped people the way they did I wouldn't have a job but these ppl do still insane. They really should shut this location down because what you get from them you could just get from the internet. Waste of federal money and a waste for their pay check. Will never go here again. I'm forced to give it 1 star but I wouldn't give it that

This is one of the locations where you can get your Real ID card same day. I needed to renew my…read moredriver's license and was easily able to get my Real ID that day before I left. They have multiple desks that you can get a variety of processes done in the same day.They have a lot of seating and you get a number and wait until it's your turn. There is a large parking lot as well.

They have excellent customer service. There is an abundance of workers on hand to make your…read moreexperience a success.

i've been a resident of for 52 years. I recently relocated from here from visiting Maine for a…read morecouple of years and I need to get my Ohio license plate. I'm 74 PTSD combat veteran my own business for 40 years successfully Akron professional photographer. I know how to run a business. So far now for three weeks I've been back-and-forth VA where I'm greeted by a whole flock of gray old ladies that know nothing... Every time I've gone back, they give me a new form or a new paper. I've got to have. They're never articulate enough to sit down and go. Here's what you need, sir ABCD no they just give me a paper then the next time I oh well you gotta have another paper so go down and do this paper go across the street and get your VIN down here and get but they never tell me upfront. My patience is very thin. I refused to go here again. Thank God, I found the Stow Ohio BMV, 15 minutes. It took me to get everything clarified.

I've been here 3 times in the last month, and I've been to the Streetsboro BMV twice in that time…read moreframe. Here's why. We moved back to Ohio from Florida. Went and got the e-check on the car done at Van's, then headed to Ravenna on a Saturday morning for the Vin check/title/registration. We waited with a number so we could get someone to read the VIN, then they sent us across the street for the Title transfer (Florida to Ohio), then we went back and got right up to the counter with the paperwork. Excellent! I think we were there a total of an hour, maybe 70 minutes. The second time, I decided to be even smarter. I went and got the e-check done on the truck, then I took it to the Streetsboro BMV to do the VIN check, since it's minutes from me. Done and done. Headed down to the BMV on Saturday morning with the stuff for our Driver's Licenses and to register the truck. We go to the title agency to transfer, and guess what? The VIN is wrong. There's a 7 where there should be a Z. OMG. So we went back over to the BMV, took our eyes tests and waited for our driver's licenses. Another seventy-five minutes of our time. Third time around. I go back to Streetsboro - get the VIN redone. DOUBLE CHECKED IT. Went home. TRIPLE CHECKED IT. Went the next Saturday back down to Ravenna. Title goes through. Whew. Back over to the BMV to wait. Literally the longest wait time I've had at a BMV since, well, Florida when we had to sit there for 4 hours. We were probably waiting a good 90 minutes plus just to get someone to call our number. It was a nut house. But finally, we have 2 licenses and 2 cars retitled and reregistered in Ohio. Now, the adult son is moving back from NJ and I guess we'll be going down there all over again for him. Double check everything! And be prepared for a wait. On the plus side, the people watching is OUT OF THIS WORLD!!! ;)

This is NOT A full service DMV PLEASE CORRECT !!! They can…read morenot assist with out of state license transfers etc.

Efficient, professional, and timely - GREAT experience here!! I was in and out in five minutes, I…read moreswear.