Needed zippers in my cowboy boots due to being handicapped. SUPER workmanship! Excellent pricing!…read more Thank you! Will be back!

WARNING WARNING CUSTOMERS be aware.... Back in the day the work at this repair shop was…read moreexcellent. However now that the owner and his wife are much older and can't really see very well they have been tearing up folks shoes. m My new booths and shoes were damaged then they use paint to cover up the damage that they done! when I showed them what they did wrong ANGEL the owner started screaming in my face and after I confronted him that he should take responsibility of the mess he made, he then started to deny it! The owner began screaming in my face and forced me out of the shoe repair place, which I will never return anyway because my shoes are very expensive and they are careless. I have been a long time customer with them and they truly lost me and I'm actually glad this happened because I would have never worn others about them. By the way he changes his prices like a person changes their drawers! BAD BUSINESS FOLKS....RETIRE ANGEL

Reasonable price, solid work, quick turnaround even during the holiday season, and exceptional care…read morefor customers. I had my eye on these beautiful black leather boots for 2 years before I finally bought them. They were comfortable, but much to my disappointment, the soles had zero traction and I was certain I'd slip and fall if I wore them out of the house. Al re-soled them for around $35 (if memory serves) during the week of Thanksgiving in 2025 in around 3 days. The soles look seamless and no one would be able to tell that they weren't the originals. They have solid traction on the ground and I am happy to report that I have not slipped once.

Great job. good price. Did a proper repair on my wife's boots. I could trust them. Mailed boots…read moresent from five states away. Picked up on time

It seems like a very low key place, but from reviews people have been coming here for decades and I…read morecan understand why. The people are friendly, helpful and very knowledgeable. They make boots in house as well as sell off the shelf. Not a crazy big place, but very welcoming family owned business. I definitely want to get some custom boots made here. Don't be afraid of the german shepherd lying outside.

Always incredibly awesome work at a fair price. Jesse's is the only place I trust with my boots…read more Great family.

I have been coming to Bet Cleaners for about 5 years now. I actually brought one of my white…read moreblouses that was ruined by another dry cleaners and was left with black marks all over. I wasn't expecting it to be salvaged but this place did an excellent job and were able to remove all the marks. Ever since then I have been a loyal customer and only come here even though I do not live in Pearland anymore. The owner is very honest about the turn around time and how long it will take to get my clothing back. I have left stuff there for months and they have never misplaced any of my clothing. The owner is very kind and always helpful with any questions I have about tougher stains on clothing. Definitely recommend this dry cleaners to everyone in the Pearland area.

My two visits to Bet Cleaners were less than pleasant and if I were able to give a review that was…read morelower than one star I would. Before visiting Bet Cleaners, I called to find out the cost of cleaning a ladies suit jacket (I had eight, so I was a little concerned about the cost). I was quoted a price of $5.99 by the man on the other end of the phone. I asked if there was any way he could offer me a discount if I brought in eight jackets and to my delight, he lowered the price to $3.99. When I arrived at the cleaners, I handed my eight jackets to the gentleman I presumed I spoke to on the phone (he confirmed I was correct). He entered my information and the number of items, and I noticed the cost of ladies suit jackets was already $3.99, seems I wasn't really getting a discount at all...in fact, he was apparently going to over charge me at $5.99 if I hadn't asked for a "discount." I pointed out what I noticed and he over talked me and acted as if he didn't really know what I meant. I was annoyed but decided it didn't matter and left the cleaners. Two days later I arrived at the cleaners to pick up my jackets and received some of the worst customer service I have received to date in my life. When my jackets were brought out, I looked over them, as I always do when I pick clothes up from the cleaners. I noticed the lapels on two of the jackets weren't laying properly and when I pointed it out, the same gentleman from two days before came unglued. He yelled at me and told me it was the way the jackets were placed on the hanger, and it was fine because they were clean! So I asked him to hang them on the hangers correctly since they weren't right. He rearranged the jackets on the hangers and the lapels were still not laying properly. I asked if he would be able to press them again so they would lay flat. He told me nothing was wrong, it was the movement of the jackets when they were transported and they would be fine. He yelled and I do mean yelled, and told me if I have a problem with it then don't come back! I was embarrassed and offended for a couple of reasons, not only did I have to pay $42.25, but I was yelled at in public by a stranger for something that was not my fault. And to add insult to injury, I still have to take my two jackets somewhere else in order to have them pressed again to get the lapels to lay correctly. Take your business elsewhere because Bet Cleaners does not care about you, your clothes, or repeat business.

Old school service, quality and affordable prices. Way better than 90% of shoe shops, way less than…read morethe cost of new shoes/ boots. Recommend trying them out.

Great job on resole on my boots! Would highly recommend them! They also make custom boots and belts!read more

The service here is great! Quality of his work is also good! It just takes a while to get the…read morerepairs done.

Excellent work repairing the soles of my Nikes that another shoe repair store refused to fix…read more Completed in a timely manner, faster than originally estimated. Reasonable rates for work done. Have had him repair several shoes.

My family bought 3 pairs of boots from him in March (at his setup at the Houston Stock Show). We…read morehad flown there so we asked and paid to have the boots shipped to our home. He said we would have them within 2 weeks. After chasing him down for MONTHS we finally got a tracking number in June. They get delivered and it's only the two pairs of children's boots. It's now December, he is ignoring our calls, refuses to refund us, has not sent my husbands boots. He's had excuse after excuse saying that he is at a doctors appointment and can't talk, at his sons graduation and can't talk, his distributor was supposed to send them to us and didn't but "he has them now and will send them today" and doesn't. At this point, I feel like this is nothing short of theft. Hopefully the Holiday Inn rethinks their relationship with having his booth in their lobby.

We needed a good boot shine for our boots for the Astros game tonight. I called a few places and it…read morewas a drop off with a 2-3 day wait.. I called Alexander Boot and he was at my place with 45 mins and we were extremely happy with the quality work he does. We will use his business again.