I called Michael, when my dryer stopped drying. Since he's a one-man show (he was at the time I…read morecalled him in March 2024) he's diligent in doing his best to take care of emergencies first. Sort of a triage mind-set, instead of a "first caller comes first". When I called Michael, my situation was not an emergency so he didn't come until the following day, which was just fine with me. He did call to tell me he was backed up and would come the next day. At that time, Michael lived in Staten Island. He had so many service calls in NJ that he decided he really needed to move to NJ, so he did. I had a problem...the same problem with my dryer just a few months later. When Michael came...he couldn't understand why the part that needed to be replaced was the very same part he replaced just a few months earlier. He thought about it and asked me where was the lint duct that exited the house. I brought him outside to show him. He opened it up and said...the duct was packed with lint and that caused the part in the dryer to burn out. He cleaned out the duct...which I'm pretty sure had never been cleaned out. Let me tell you...that duct was PACKED. Michael said I was very lucky the lint inside didn't catch fire. Michael replaced that part again and I never had a problem with after that. Michael charged me very little for that second service call. Not only that but he replaced, for free, the cap to that duct, as mine was broken. He's a reputable businessman...honest, does excellent work and very respectful. Any appliance issues, I call Michael.

Fabulous Appliance Services was my selection to repair my Frigidaire dish washer. Michael was very…read morepunctual, courteous, knowledgeable, respectful of my environment and determined to get the job done professionally. I have no regrets about my selection. I highly recommend Fabulous Appliance Services to friends and family. Great job at an affordable price!!

Terrible service! Didn't do the repair, charged me for the service call, had to return parts…read morebecause he didn't show up, or take any of my calls. Now i am out over $260 not including the cost to get someone else to fix it. And he misdiagnosed the problem! The other guy fixed it in two minutes with a hammer!

I WOULD NEVER RECOMMEND THIS APPLIANCE REPAIR SERVICE TO ANYONE. Started with the phone call when…read morehe said he was wide open availability, my husband said later in the day, but I will be in and out or tomorrow and the appliance guy's response was "I'm doing you a favor." He could not fix our problem and when I asked him about his service charge and took out a credit card because he did not share his fees with us or only accepts cash payments, he got nasty and told us he does not accept credit cards payments and if he did he would charge us a 5% fee on top of his already expense service charge. I told him if he wanted to be paid cash, he should have made that clear when the appointment was scheduled. How would we know he does not accept credit cards and his payments method are from the stone age. Then as he was walking out, he said "have a nice day" as he itched his nose with his middle finger at us. NASTY NASTY NASTY IMMATURE LITTLE MAN!

Travelle came out to repair my dishwasher the day after Christmas. I would highly recommend him…read more Travelle was punctual. He was able to quickly diagnose the problem and to clearly explain the issue. The repair price was very reasonable. Travelle was very well manned and respectful. I will definitely use him again for any of my appliance repair needs.

John from American Appliance Services is a brilliant technician…read more He will accurately diagnose your appliance problem and will repair it perfectly. He is polite, honest and respectful of your property. He will candidly tell you if your appliance is not worth the cost of repair. Service of this quality is a real rarity these days. Do not hesitate to give him a call. You won't find a more trustworthy nor more talented appliance expert.

Do not use this company. They told me that I needed a new fan motor in my True commercial freezer…read more I told them to give the the motor that they are removing out of my freezer. The Technician handed me a regular fan motor that didn't belong to my freezer. My motor was never changed and they charged me $895 for the repair. My freezer still isn't working. The picture below is the motor they gave me

Henry is my go to repair man for my electrolux washing machine and dyer for the past 6 years. When…read moreI contact Henry, he is always prompt replying and clearly explains what to expect and what I need need done. I also like that he shows up on time and finishes on time. He wears a clean uniform and uses a professional tool kit that is very organized. Very professional and honest to deal with.

Henry is one of the best appliance repairman! He is detailed, knowledgeable, transparent, and comes…read morethrough with his word. Henry will meticulously take your appliance apart and clear all parts and put it back together. He has great knowledge of the parts and possible problem once he arrives and gives on time estimates (parts and prices). I was lucky to have met him and have him work on my stove. Now he will be my first contact for any issues at home. Items serviced: Thermador stove, GE fridge

Before Calling "The Appliance Repairmen Scotch Plains (ARSP)" at 908-441-8167 consider the…read morefollowing: My refrigerated stopped working on 8/21 and as always, I go local first looking for a service provider in Scotch Plains. ARSP responded to a message and assigned a contractor for 8/24. After two weeks of service visits and the installation of numerous parts and a compressor it came to a point where the service provider said he could not fix it, that I should get a new refrigerator and he would refund $450 dollars of the initial $660 I paid, but he would come back and take all the parts out he put in, with the exception of the control board, leaving me with a disassembled refrigerator. I said no having no choice since the freezer is partially working and I need food in the house. I did agree in a text to "not" hold him to his 6-month guarantee since there is no way he could repair the unit and I accepted a 300-dollar refund. He expected me to sign a piece of paper avoiding any responsibility when he returned the $300 personally on Sept 9th, which I did not sign. The warranty for the work I did agree to remove, as stated earlier, but not liability for using inappropriate parts which I believe your company should be responsible for when assigning "local experts." I am presently trying to confirm if the assigned vendor is licensed in NJ. I do not hold the vendor directly at fault since ARSP assigned the work and advertised local experts. Summary 1. The ARSP assigned vendor replaced my compressor with a non-linear one not designed for the Kenmore Elite (made by LG.) afterwards I had a technician from a licensed LG repair service to repair the unit but explained you have to use the same type of compressor or the system will not operate correctly. The guy felt so bad he did not charge me for the service visit, but because of liability will not repair the unit. 2. I called ARSP after about a week of failures to hear that ARSP does not have any technicians, they only assign "EXPERT" contractors and I was told they could not help me and their owner and management will not take calls. 3. ARSP accepted a credit card payment pre visit, but the contractor they sent would only take cash or checks. That should have been my first warning 4. The contractor did not tell me that the Kenmore (LG made) compressor has a ten-year replacement warranty when he gave me the estimate and his work has now voided the parts warranty. 5. Since ARSP was who I initiated the work with and since they set it all up, I did not initially check with the BBB. I have subsequently checked the vendor they sent who has an F rating. Wondering if background checks are provided prior to listing? Future customers should insist on such. 6. I tried to check the EPA License # on the bill from the contractor with EPA registration from the NATE ID: site message received "This technician no longer has active NATE certifications" In fairness to the vendor this could be an over-sit so I am not listing name information. 7. ARSP has called me back on 9/11 offering my $60 service fee for the appointment returned, and to have the vendor come back to my house to strip my unit (which at least the freezer marginally working) of all the parts he put in and he would than return the balance of money I paid. ARSP would then have me start over with a new service provider I would have to pay in full. Since a licensed repair service would not take the job because of uncertainty and liability of the work completed, I am not certain who they would send! In any case I said no, I did not want the old vendor back in my house I just want a reputable repair service to come and complete the work correctly. I offered to provide ARSP the $300 the old vendor provided and am not looking for any financial gain. Nor am I looking to pay any more money after losing frozen food twice after the repairs stopped working and waiting weeks for what should have been a standard repair. LESSONS LEARNED: * If using ARSP understand they are not technicians and you have no recourse when things go bad. This is not clear on the site. * They are not local they use service providers from all over, contrary to their site saying Union County. The vendor I was provided was outside of Union. * Make sure they are sending a licensed repair person out and certified for the brand of unit you have. I have not been able to find the company listed on the NJ register, but as I indicated that could be just an oversite, but something I am following up on for future posts. ARSP appears to be listed correctly, and I am hopeful they do the right thing. * Make sure they check warranty services * Always go to the brand site and only use certified companies, but still check certifications * The ARSP operator was polite but was not helpful or fully understanding of the issue. *

TJ's accommodated my appointment very quickly. Sean, the technician, was very professional and…read morepleasant. He was honest about what needed to be done and explained how he fixed my dryer step by step. He was punctual and worked on my dryer with much care. I would highly recommend Sean to my family and friends. I will be calling them again when needed and requesting Sean.

Avi was fantastic and patient when I called for service! Tremaine was an absolute pleasure. A…read moregentleman and respectful from start to finish! Knows his craft well and takes his time in order to complete things correctly. Avi and Tremaine are great assets to this company! You both made a hard day easy for me! Eddie Rosario

When I called Avi said someone would be over within the hour. And he was. Tremaine was so…read moreknowledgeable about the issue with my oven. Knew what to do and fixed it immediately. And explained what wascwrong. He was very friendly and pleasant. I know that has nothing to do with fixing my oven, but made it a lot more pleasant. Thank you, Mr. Appliance & Avi. Great work, as usual. Would recommend without hesitation.

This company was very responsive and professional. My oven was randomly shutting off. An igniter…read moreswitch was replaced. That didn't fix the problem so they ordered and replaced the digital panel control. Problem was solved. Owner stayed on top of everything! Very happy with this company and their service.

Applix was very responsive and addressed a washer/dryer repair that another repair company could…read morenot resolve. They communicate about when they will arrive in a reasonable window and honor their appointment times. They worked well with my home warranty company to get my claim closed.