The first thing that comes to mind is WOW WOW WOW. What…read moregreat fast service and very professional. They were out at my house at by 8:30 AM And diagnose in a few minutes. Wrote up a quote in 15 mins with 2 different options and I accepted the one I preferred and within 2-3 hrs Aspen and his apprentice were here in less then 3 hrs had the job done and it looked great. From the very start I was impressed with them sending me notifications that the tech was on his way but also included a pic of the tech and a little history of him and the same for the man that made the repair.Aspen and his apprentice did an awesome job and left the area clean. Thank you Flow Pros

I hired Flow Pro Plumbing to do a simple water heater installation with a permit. I paid Flow Pro…read more$1,482.74 after purchasing the water heater, drip pan, and hoses myself. The installation failed inspection twice because they insisted on installing other devices instead of the required expansion tank. Flow Pro later returned to correct the issue, and the installation passed final inspection on the third attempt. The job was ultimately completed, but I had to repeatedly follow up with Flow Pro to get the permit and inspection issues resolved. What should have taken 7 to 10 days took 9 weeks.

Troy Joyce from The Goat Plumbing Company came out and did an excellent job on my bathroom faucet…read more He deserves a 10 star review. Excellent service! The plumber arrived on time, was professional, courteous, and quickly fixed my bathroom faucet. He explained the problem clearly and made sure everything was working properly before leaving. I'm very pleased with the quality of the work and would definitely recommend him to anyone needing reliable plumbing services.

Extremely Disappointed - Ineffective Service and Exorbitant Fees…read more We hired The GOAT Plumbing Company based on their strong online reviews, but our experience was thoroughly disappointing. 1. In November 2025, a technician attempted to clear a clogged sink drain in our guest bathroom but was unsuccessful, stating nothing more could be done. Her only solution was an expensive main drain descaling/jetting service quote for $1,500 to $1,700+. Six months later, we hired a second plumbing company. They successfully cleared the blockage for just $175 using a standard drain snake--the exact same tool GOAT's technician used unsuccessfully. The costly $1,500+ jetting service recommended by GOAT would have been completely unnecessary. 2. Our total bill came to $533. Because the total was processed on a credit card without an upfront cost breakdown, we assumed the fee was primarily for the drain attempt. When I later checked the itemized receipt, I was shocked to find: * $83 for the unsuccessful attempt to clear the sink drain. * $450 in labor/fees to replace a toilet flush valve for a minor leak--an $18 part at Lowe's. Had we been quoted $450 upfront to replace a flush valve, we would have declined immediately. 3. I emailed the owner directly to detail our experience and give them a chance to address these concerns but received no reply. We take responsibility for not inspecting the emailed receipt right away, but the combination of inaccurate diagnostics, extreme price markups, and lack of customer support means we cannot recommend this company to anyone.

My technician was propmt with his arrival, kind ,courteous and informative. He did an awesome job…read morerepairing my outside spicket!

Way overpriced. Showed up 45 minutes late and quoted me $619 on a job that ended up costing me $165…read morewith a different provider.

Had an emergency situation that needed the water turned off to the whole house over the weekend…read more 1st Choice was referred by a coworker. I called in the afternoon and it was fixed the next morning. Quick and professional and didn't mind all my questions (I'm always trying to learn new stuff). Will definitely be my go-to from now on!

I've used them a few times. Very knowledgeable, great customer service, honestly just the best…read more Very hard to find good work these days and these guys out perform everyone.

Samuel has done an incredible job assisting me with the restoration of my old home. He helped me…read morewith everything from handyman work to rebuilding my front deck and many other things from painting and installing crown moulding, replacing fans, to roof repair after I had a leak. He is respectful, kind and reliable and charges a very fair price. It is my honor to recommend him to anyone who needs quality work done.

Fast assembly. Technician was on time. Pre quoted amount was as expected. Will hire again.read more

Great service and pricing on my gas tankless hot water heater. Thanks Thomas! Super fast response…read moretime as well!

Need our water heater to be looked at. They came out the next day and were able to replace it on…read morethe spot. The men were very helpful and answered all questions. They're not cheap but they were quick and efficient and able to get us up and running within 1-2 hours.

Great company , they were straight forward with the scope of work on my ac unit and my unit was…read morefix next day in no time , I wish price could be better but they give me a Va discount so that was a nice of them , fully recommend this company ... Watch out for other companies that will try to scam you , definitely this one won't .... Btw Tyler was great fixing my unit

Had them come out and diagnose an issue with my a/c my air handler up in the attic they did come…read moreout gave me a quote to fix it $3160.00 impressed upon me that I needed to replace the system instead for $12500.00 called the second company for an estimate ended up costing $160 . do not use this company they're selling you stuff that you don't need.

There is a reason this small business survives in the age of internet and big box stores. The…read moreowners are extremely helpful and knowledgeable. They will also go out of their way to rectify any issues with their product. Excellent product, service, and pricing. Great customer service!

Was able to find a replacement part for a Delta faucet at a reasonable price. Service was fast, but…read morenot overly friendly.

I am a senior living by my self and home repairs are a daunting problem.When the shower head…read morestarted dripping,I called Jose.He was here a few hours later and as he has a well equipped van the part to fix it was available preventing a delay . Jose was careful to maintain a clean work area .His work is exemplary and the cost reasonable .So if you need a plumber,do yourself a favor and call Jose.

My husband takes two showers a day. He's super clean obviously but more importantly this habit…read moreallows him to be super on top of most water issues. Thusly last night I came to find him laying upon our kitchen floor attempting (unsuccessfully) to keep the water heater pilot light lit. He told me he had attempted his evening wash-up but quickly realized the hot water was, well....not so hot. By the time I'd awaken today, he had already reached Jose at 5 Star Plumbing and Drains via yelp "request for services" Jose came to our home to access the problem. After hearing the totality of our dealings with the finicky water heater he suggested a few possible solutions. We decided to fully replace the unit. This consultation happened at 2pm. By 6pm we had a fully new unit, clean, dry, working. So obviously I haven't seen my husband for a "hot" minute as he's "testing" the shower water but we both expect to see Jose on Tuesday to install the water softener we had been wanting. All joking aside Jose was timely, knowledgeable, cost efficient, fast, respectful and self sufficient. He was easy to understand and communicated very well (we non plumbers could easily grasp his point). In these days of COVID he also was extremely careful about not touching anything in our homes and wore several different pairs of gloves. I can't wait for softened water..Florida water has robbed me of my "Calgon"moments. I'll update my review from my (hopefully) very bubbly, bubble bath Wednesday after our water softener install. If you are in need of a plumber try supporting local small businesses. Jose @ 5 Star Plumbing was great!