I hired Flow Pro Plumbing to do a simple water heater installation with a permit. I paid Flow Pro…read more$1,482.74 after purchasing the water heater, drip pan, and hoses myself. The installation failed inspection twice because they insisted on installing other devices instead of the required expansion tank. Flow Pro later returned to correct the issue, and the installation passed final inspection on the third attempt. The job was ultimately completed, but I had to repeatedly follow up with Flow Pro to get the permit and inspection issues resolved. What should have taken 7 to 10 days took 9 weeks.

The first thing that comes to mind is WOW WOW WOW. What…read moregreat fast service and very professional. They were out at my house at by 8:30 AM And diagnose in a few minutes. Wrote up a quote in 15 mins with 2 different options and I accepted the one I preferred and within 2-3 hrs Aspen and his apprentice were here in less then 3 hrs had the job done and it looked great. From the very start I was impressed with them sending me notifications that the tech was on his way but also included a pic of the tech and a little history of him and the same for the man that made the repair.Aspen and his apprentice did an awesome job and left the area clean. Thank you Flow Pros

I have Claude Max AI was trying to figure out the source of my bath/shower leak for for two weeks…read morewith it and Manny came over and knew what the issue was in two seconds. He was fast, kind, and cheap. Would recommend.

Thank you Manny for rescuing me from my shower emergency once again! You are the best and I will be…read moresinging your praises to anyone who will listen. I appreciate your honesty and quick response more than you'll ever know.

Great service and pricing on my gas tankless hot water heater. Thanks Thomas! Super fast response…read moretime as well!

Need our water heater to be looked at. They came out the next day and were able to replace it on…read morethe spot. The men were very helpful and answered all questions. They're not cheap but they were quick and efficient and able to get us up and running within 1-2 hours.

I used the service after hours, which is understandable that I had to pay for-then I had to call…read morethem back because the job was not done properly, and I had to pay again. I did-I am having plumbing problems again just 6 months later, and another plumber told me I should not have to pay a second time, and certainly not a third, so I called them. The woman that answered started yelling at me. I said that I did not want fight-I would just call another plumber-then I got a message that they were recording the phone call. How funny that they didn't record when she was yelling at me. I would NEVER recommend this company to anyone. I am a business and lost significant revenue due to their incompetence!!

Zach arrived within 1/2 hour of my call late Saturday afternoon for a broken pipe spewing water…read more From my description Zach gave me an estimate over the phone. The actual cost was reasonable and within a couple of dollars of the estimate. He was knowledgeable and thorough. He not only explained the cause, but also addressed the causal problem and showed me the evidence. I highly recommend this company.

We had an urgent situation with a whole house clog while my wife was 40 weeks plus a few days…read more.. Tim and his team responded quickly, and very courteously, to our situation and fixed the issue. The plumber on site, Ernesto was fantastic! He explained what caused the issue and how to avoid it in the future. I feel fortunate that we will be able to find someone that did what they would say they would do, when they told us they would do it. Unfortunately that's not always the case. It's good to know there are still contractors out there you can trust. I highly recommend Tim and his team and will have them on speed dial for any future needs.

Nearly criminal pricing…read more My 65 year old mother called to have them come clear a plugged toilet. After arriving nearly two hours after she expected them, they told her they couldn't do it without removing the toilet and it gave her a quote for over $900. She called me and I told her to send them on their way. They charged her a $200 service charge and made her feel ashamed for not going through with the job. I called another plumber I've used before and they quoted $250, so I scheduled them. When I called and spoke with Tim, he tried to explain to me how difficult of a job it would be to remove the toilet and clear the line. After questioning him, he admitted it would likely take under an hour. He then told me that he didn't quote $970 that he actually quoted $790 or something of that nature. I don't believe him over my mother and if you are willing to change your prices that quickly you know you're being unethical anyways. TIM, I'm a man of my word and I promised you a 1 star review. Stop ripping off senior citizens with your outlandish quotes.

Replaced backflow in August 20 22, Anthony came out and replaced the backflow valve on our…read moresprinkler system. In March 2023, we noticed that it was leaking again. Anthony agreed to come out and fix it. We were surprised it was leaking so quickly after replacement. he said he would not charge us but that it would be the last time. After that we would have to pay all over again. On October 27, 2025, and Sprinklers came out to do normal maintenance on our sprinkler system and the backflow valve was leaking just as it had when Anthony replaced it and then fixed it eight months later. The backflow valve appeared to be very old according to the technician. When Anthony said he replaced it in August 2023, I did not retain the part. This time I will retain it. This repair is quite expensive. My bill today including some other adjustments was $895. I'm writing this to advise you that if you use Curtis Plumbing, retain the parts that they replace. I'm still not convinced that Anthony ever replaced the backflow valve in the first place.

Our hotwater heater burst we couldn't have asked for a more responsive and competent service…read moreprovider. They also helped us with our home warranty paperwork and numerous back and forths. Highly recommend these guys.

Samuel has done an incredible job assisting me with the restoration of my old home. He helped me…read morewith everything from handyman work to rebuilding my front deck and many other things from painting and installing crown moulding, replacing fans, to roof repair after I had a leak. He is respectful, kind and reliable and charges a very fair price. It is my honor to recommend him to anyone who needs quality work done.

Fast assembly. Technician was on time. Pre quoted amount was as expected. Will hire again.read more

Great company , they were straight forward with the scope of work on my ac unit and my unit was…read morefix next day in no time , I wish price could be better but they give me a Va discount so that was a nice of them , fully recommend this company ... Watch out for other companies that will try to scam you , definitely this one won't .... Btw Tyler was great fixing my unit

Had them come out and diagnose an issue with my a/c my air handler up in the attic they did come…read moreout gave me a quote to fix it $3160.00 impressed upon me that I needed to replace the system instead for $12500.00 called the second company for an estimate ended up costing $160 . do not use this company they're selling you stuff that you don't need.