Very helpful and patient when dealing with my precious mom. I greatly appreciate the…read moreprofessionalism and care shown to her.

They don't answer their phone. And, they have the most annoying background music. It says "your…read morecall is important". If that's the case why don't they answer the phone? While on hold, for over an hour, I have decided not to invest in Fidelity.

I was told over the phone they accepted Cash App and that all I needed was an ID, a bank statement,…read moreand a pay stub. When I got there all the way from Sylacauga, the woman there started changing the story and made me feel real dumb. She was very rude, and I will never go back there again and left feeling almost like she was racist. It was the worst and most difficult thing I've had to endure in a long time. There is no way possible anyone 50 or up could or would want to deal with all of the QR scanning and uploading. It is ridiculous. If you're not the right color, you will not get any suitable service.

Easy, Fast, and Efficient with every visit. The Easy Money location on Hwy 280 is light years above…read moreany other branch that I have been to.

Jim Todd has been my agent for over 40 years. He and his staff does an impeccable job finding the…read morecoverage that best serves our needs. I highly recommend Jim and State Farm.

I debated writing this review, but I feel it is important to let people know that their information…read moremay not be safe with Jim Todd. In October 2022, my car was totaled when it was struck by another vehicle involved in an active car crash caused by a hit-and-run incident. The driver responsible for the hit-and-run fled the scene. Having never experienced a total loss before, I had numerous questions about how to navigate the situation, so I reached out to my insurance agent, Jim Todd. Unfortunately, my interaction with Jim was far from satisfactory. He was unhelpful and borderline rude, failing to offer any assistance, including arranging for my vehicle to be towed out of the impound lot, where I was incurring daily fees. To make matters worse, Jim went so far as to contact my estranged father, informing him about the accident and expressing concern for my well-being, all because I had sought his advice. This breach of my privacy has left me extremely frustrated, and I am inclined to believe that disclosing information about my accident to a third party constitutes a violation of my privacy rights.

From the start of receiving Mr. McGarry as my Allstate agent, there were mistakes on our address &…read morethen with our lean holder on our home, which took a while to be corrected. When I asked him to cancel our home owners & auto policies, the home owners was done quickly. However, the auto policy was a different story. Once he received the new auto declaration page it had the wrong effective date. My new agent & myself sent emails, texts & calls because he hadn't corrected the effective date after receiving the correct declaration page. This went on for a month or so before he even attempted to make the change. He said that I would have had a lapse in coverage. He assumed instead of communicating with me. It wouldn't make sense to cancel one policy & not the other on the same date? I do not recommend him as a reliable insurance agent, as he doesn't communicate well, slow about things done in a timely manner & has been rude as well.

Just moved to Alabama and found personalized service and quality that I am not accustomed to. I…read morehave been a previous Allstate customer and prior to that a State Farm client for 20 years. They lost my business because they offered me no discounts despite years of business without EVER having a claim and never did I talk to the same person twice. They couldn't get rid of me fast enough and didn't care when I left. Kind of bugged me. Hart McGarry earned his nick name. I have found that he is an agent with Heart. Not something you often find. When you do, don't ever let it go. We need to encourage this in every industry. Perhaps he can give a few classes to the health care field and government offices next. No I'm not related, just met him as my Allstate agent and signed up. This is not a paid plug or anything like that. Sometimes you just need to hear good feedback rather then all that hateful ranting people put on the Internet. If you took the time to get this far, thank you and have a Blessed Day!

Everyone I've encountered at any branch has shown incredible customer service and follow up. Can't…read moresay enough good things about this bank and how they do business. A++

The white woman with medium length hair I saw this early morning when they just opened was so rude…read more I hope she will no longer work there anymore!

We have used Regions Bank for our home-buying twice and were…read moreso pleased with the professional assistance of Rebekah. This kind lady was caring, helpful, and concerned, she was even there after bank hours and, on weekends this Beautiful lady was on the job. Thanks to her she made our experience with Regions again, unforgettable. We got everything we needed to buy our new home far as financing to fit our budget. We highly recommend Rebekah in Pelham, Alabama. We are now happy in our forever home. Home Sweet Home!!

Great service, even when busy they greet me with a smile and help me with great customer service.read more

I absolutely love this branch. The wait is never long and everyone is so friendly and welcoming. I…read moremisplaced my debit card and I was able to go right inside this branch and got a temporary without any hassle. I've been a member since 2007 and I don't plan on changing anytime soon. Great job Wells Fargo!

I've only been through the drive thru to either deposit a check or withdraw cash at this location…read more But each time I've been, the tellers are always super friendly and efficient. They always have a smile and ask if they can do anything else to help me. I never feel like I wait very long even if there is another car in front of me. It makes banking so much more tolerable! No complaints at all!

Friendly staff, great rates, and excellent customer service. They made the entire process simple…read moreand stress-free!

Love this place so much!!! So nice and welcoming! The office is always clean when I come in and…read morethey are always so willing to help me. No matter what it is. I would recommend to all my friends and family