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    Alfa Scientific Designs Inc

    5.0 (1 review)
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    2 years ago

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    Apria Healthcare - How to send a photo before I could post

    Apria Healthcare

    1.3(297 reviews)
    4.5 miScripps Ranch

    I'd like to take a moment of your time to provide feedback on the service I received for Apria…read moreHealthcare inquiry on 6 January 2025 via Owens-Minor customer representative, Christine (csteph1 Employee ID ?) First, I would like to say how delighted I was to speak with Christine regarding my portable oxygen machine which I have been requesting since July 2024. For whatever reason, I was unable to receive due to miscommunication and/or lack of due diligence to follow through from previous agents. Finally, I spoke to Christine who helped me through the process. She took the time to read through my chart which helped identify areas of possible delays and all the while addressing my concerns. Christine, in my opinion, demonstrated professional performance, outstanding customer care/service and knowledge to get the job done making her a valuable asset to the team. Thank you Christine and Owens Minor for your professionalism! Respectfully, Lina

    I would avoid Apria Hospice. My experience with them was extremely disappointing and added…read moresignificant stress during an already difficult time. Rather than providing comfort and support, I found their care to be poorly coordinated, inadequately individualized, and at times clinically inappropriate. My sister had a complex medical history that included recurrent syncopal (fainting) episodes. Unfortunately, hospice staff repeatedly interpreted these episodes as signs that she was actively dying or "transitioning" without adequately reviewing her medical history or understanding her underlying condition. After one such episode, I received a call from a hospice representative through an out-of-state call center recommending that morphine be started immediately. There was no apparent clinical indication for morphine at that time, and the caller was unable to explain the rationale for the recommendation or answer basic questions. This was both unsettling and concerning. On another occasion, a hospice nurse recommended oral antibiotics for a suspected aspiration-related infection. At the time, my sister was unresponsive and not eating or drinking, making oral administration impractical. Concerned about the recommendation, I had her evaluated in the Emergency Department. No infection was found, no antibiotics were indicated, and her symptoms were ultimately attributed to another syncopal episode from which she later recovered. I was also told that all of my sister's oral medications should be discontinued, despite the fact that she was still taking medications orally and there was no clear clinical reason to stop them. This recommendation created unnecessary anxiety and confusion. The hospice chaplain's conduct was also unprofessional. Facility staff ultimately asked him not to return after he put his feet on a table and requested flowers that were being used for a resident activity. Several nurses at the care facility privately expressed concerns about the quality of hospice care they were observing and recommended that I consider changing hospice providers. By that point, my sister's condition had become increasingly unstable, and I felt that changing providers would only add more stress. She passed away later that week. What was perhaps most disappointing was the lack of follow-up after her death. Her primary hospice nurse never contacted me to offer condolences, answer questions, or provide support. As an advanced practice healthcare provider, I recognized a number of concerning issues that may not be apparent to families without medical training. Based on my experience, I cannot recommend this hospice organization.

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    MFI Medical Equipment - Month of December "update" with again ..not much information on my order.

    MFI Medical Equipment

    2.1(27 reviews)
    4.4 mi

    I needed to purchase an EEG system for academic purposes and was constrained by a tight budget…read more Having purchased used equipment before, I shopped around multiple equipment vendors, eBay and,for a brief while, even considered purchase of a new system produced by a Chinese manufacturer. After weighing my options, I chose to work with MFI for the following reasons: 1. MFI has been in business for 25 years. 2. MFI contacted me via chat while I browsed their website and followed up with a phone conversation. 3. They answer their phones during business hours. 4. The staff are knowledgeable and were sensitive to my concerns and specific needs (thanks to Augie and Kaila!). 5. I received prompt email confirmation of my purchase with shipping details. 6. The engineer in technical support sent me an email stating that he inspected my system for proper functioning prior to shipping. He also gave his name and contact phone in case of questions. 7. My EEG system was shipped promptly and well packaged to my local UPS office. 8. I received a 1 year warranty for the system. MFI has earned my trust, respect and future business. Right on, MFI!

    No one return our call or even replied to our email. Its been a month that we order and they keep…read moreon extending the delivery date. At this point we are very frustrated and wants to cancel the order. For the fact that no one respond or answer the call, it will be more difficult to get your refund. AVOID ORDERING FROM AND SAVE YOURSELF A HEADACHE!!

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    MFI Medical Equipment - Where I first made my purchase in October. And STILL waiting, and it's December 19!

    Where I first made my purchase in October. And STILL waiting, and it's December 19!

    MFI Medical Equipment - I already tried to initiate a return, and this was the response. On the same day the order was delivered.

    I already tried to initiate a return, and this was the response. On the same day the order was delivered.

    MFI Medical Equipment

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    Alfa Scientific Designs Inc - medicalsupplies - Updated September 2026

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