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    Alfa Scientific Designs Inc

    5.0 (1 review)
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    2 years ago

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    Apria Healthcare - How to send a photo before I could post

    Apria Healthcare

    1.3(297 reviews)
    4.5 miScripps Ranch

    I'd like to take a moment of your time to provide feedback on the service I received for Apria…read moreHealthcare inquiry on 6 January 2025 via Owens-Minor customer representative, Christine (csteph1 Employee ID ?) First, I would like to say how delighted I was to speak with Christine regarding my portable oxygen machine which I have been requesting since July 2024. For whatever reason, I was unable to receive due to miscommunication and/or lack of due diligence to follow through from previous agents. Finally, I spoke to Christine who helped me through the process. She took the time to read through my chart which helped identify areas of possible delays and all the while addressing my concerns. Christine, in my opinion, demonstrated professional performance, outstanding customer care/service and knowledge to get the job done making her a valuable asset to the team. Thank you Christine and Owens Minor for your professionalism! Respectfully, Lina

    Been on a ventilator since its delivery in Feb. Apria is incapable of ordering supplies. I am…read morestill using the pollen/dust filter it came with. Everyone in this office blames someone else for the businesses shortcomings. The supplier says there is "supply chain issues." The manufacturer confirms there's not. The RT doesn't return calls, it unfamiliar with the ventilator I am on and when she does respond, typically takes 3-5 days to come fix whatever needs to be adjusted. I've received 4 orders from the company. The first three contained wrong parts. The 4th was a partial order. They try to avoid raising questions by telling the patients that orders might be shipped separately. But the order is not shipped if it's not properly ordered. Apria still hasn't given access tomy doctor to see the device or to have the software to analyze the data. I have spoken to people at the national level. I spoken to the manufacturer of the device and they say it's an Apria issue. Avoid like the plague for ventilator supply and support. If They don't care enough to solve problems in 90 days, they are not going to care enough to fix things with constant prodding from the doctor's office and the patient.

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    Apria Healthcare - Tried to call back to cancel delivery and they send anyway. Wheelchair also lacks attachment and tries to get back during rental period.

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    Tried to call back to cancel delivery and they send anyway. Wheelchair also lacks attachment and tries to get back during rental period.

    Alfa Scientific Designs Inc - medicalsupplies - Updated June 2026

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