Dad's car broke down. Gave code 4 towing a call while at work…read more Texted Mike the pick up and drop off locations, he even gave pops a ride home! Total was only 95$ problem solved within an hour, shout out to Mike.

I called them for towing service since my car wasn't starting. Mike helped me to find out that's…read morethe battery problem. So instead of going to dealer spending 240 to do an inspection, he suggested me to go to auto zone get a battery installed. He even went together with me to make sure everything worked out. Great service, thank you.

If you've read my other reviews, you'd know that I don't like to give out 5 star ratings unless the…read morebusiness really impressed me. Well, I had a lousy day yesterday with my towing experience. AAA roadside service could not and would not help my situation. My car wouldn't start after grocery shopping. Because I parked in the covered structure of the parking spaces, the AAA tow trucks couldn't and wouldn't even attempt to drive into the parking structure. Henry's to the rescue! Even though they didn't have a high Yelp rating, they were recommended by my auto shop guy. And these guys came through with flying colors. I spoke with the dispatcher, Mike who was very nice and friendly, and he was able to send a real pro tow technician. Jerry arrived quickly and was able to quickly get to my car and get it towed to my auto shop. Thanks Mike and Jerry! I will be calling you guys if ever my car needs towing.

Unbelievably rude. Nasty behavior. Beware beware beware. Will tow your car on a sunday, but claim…read moreyou can't pick up because the office is "closed" even though someone is there. So you're open enough to tow a car and hold it but not open enough to let me take it less than - 1hour after it was picked up forcing me to pay for that days storage fees. Thats stealing, thats robbery.

I will never forget this night and never forget how Hawks Towing came to our rescue. On the night…read moreof 12.14.24 my father had passed away, after leaving my mother's home in OC we were driving back when we got a flat tire in Lynwood. This is an area we are unfamiliar with and let alone we ended up pulling into this sketchy area as it was the closest off the freeway. It was so scary and we had to abandon our vehicle due to not being able to get roadside service right away. My family and I had to leave our vehicle behind an alley and run to find a safe place to find a tow company. I called a few places and they told them our situation and they were quoting $600+ plus to tow and drive us back to the Valley. I ended up finding Hawks via Yelp and decided to give them a call. I ended up speaking with a nice individual and he quoted us half the price. They came to our rescue and had to bring a flatbed due to the type of vehicle we had. He drove us all the way from Lynwood to the Valley. After going through such a traumatic and sad incident with my Father the Owner of Hawks drove us to our house safely he was kind, compassionate, he kept my sons spirits up and made us feel at ease and just safe. He will forever be our guardian angel. Professional, honest, hard working and kind. I would highly recommend Hawks! Thank you

We needed to have a vehicle picked up from a dealership and taken to port for shipping. The driver…read moreshowed up on time and went straight to where he needed to go. Communication was good throughout the whole process. Also, they charged a fairly priced flat fee whereas other companies tried to sneak in a per mile fee!

This company was pleasant to work with from the start. I spoke with Edgar, and he assured me that…read moredespite the challenges of 4 flat tires, dead battery and where my car was parked, he would not fail in getting it to me. I am 70+ miles away. I will definitely use this company again, bookmarked on my yelp folders for easy access!

Good guy. Very fair. Eddy helped me out with a tow…read moreimmediately and fair price. I'm glad he's my neighbor!

Today, we had an extremely unpleasant towing experience with Marcos, and I would not recommend…read moreAction Towing because of it. My wife got a flat tire in San Gabriel, and ordered a tow through AAA. A while later, we get a call from the tow driver, Marcos, who said he was at the location. My wife told him she did not see him, and that on the map that AAA provided, he was down the street. Marcos then berated my wife telling her that she gave the wrong address and that she needs to be careful and more specific when entering the location, and that we were in a different city from the address listed. Mind you, AAA is the one that provides the location and provides a map, and the address he was at was not even 5 minutes down the road. Accusing your customer of entering the wrong address is very unprofessional, and it was something we didn't even do. A few minutes later and Marcos arrives at our location, and said that "AAA gave him the wrong address," and asks us if we have a spare, we say no. (We received this car from a family member, and they told us we didn't have a spare). Marcos proceeds to drive the car on the bed of the truck, scraping our front bumper on the bed of the tow truck. My wife and I leave for the tire store in a separate vehicle and arrive there before Marcos. Marcos drove the car down off the truck, again scraping the bumper of the car on the tow bed, and proceeds to tell us that we did have a spare and to "not trick the driver." Mind you, we did not know we have a spare, and it means he opened our trunk without our permission. There was literally no reason for him to do this, and again demonstrates how unprofessional Marcos was. I opened the trunk of my wife's car, and sure enough, items were moved to the side indicating that someone moved the items in the back of our trunk to check for the spare. I have to ask, what would we even gain by "tricking" the tow driver to say we didn't have a spare tire? Why did he feel the need to open the trunk without our permission? In short, Marcos was unprofessional, accusatory, invaded our privacy, and did not treat us, nor our vehicle with respect. I would absolutely NOT recommend Action Towing, and I think AAA should end their partnership with them.

Have you ever turned the key (old school technology) and nothing... not even a sound beyond that…read morehaunting click followed by silence. So in disbelief, I tried again, bupkis! Being mechanical illiterate, I over compensate with the AAA membership. It is so worth it! Action Towing was dispatched and arrived in under 30 minutes. Masoud called as he arrived and greeted me with a chilled bottle of water. He was very kind and knowledgeable. His van was well stocked with a variety of batteries to quickly test and assist and replace my dead battery. He also provided good advice about not letting the fuel pump work too hard by always having at least a quarter tank of gas and best not to go below half on the road. The entire transaction was less than half an hour. Very grateful for the convenience and excellent experience to an unfortunate situation.

I got lock out of my car call,them they came in 30 minutes!!! and charge me a very reasonable price…read more(half) of what another place was charging me. I recommend this and I will call them again I need a service from them without a doubt

Understanding that when you come to an impound yard you may be going thru tough times as it is…read more Specially with this covic 19 epidemic. Life for people that arrive to this impound yard has taken a toll one way or another for the worse at least for that moment having the most valuable item removed from them. With this in mind please realize that by the time you arrive at this place you will not receive any time of care or understanding. Damages or missing personal items will go unaccounted for and good luck attempting to discuss any fees or special arrangements with anyone there. Document and photograph any items any damages as proof for she said he said won't cut it here. From the drivers not handling vehicles with care to unspoken complaints .Best of luck if you ended up here for some reason let it be your last time and trust me you'll see why. Summary; Worse customer service, worse handling of vehicles impounded and property in it. Watch yourself and posted signs so you won't end up here. Good luck and remember all OPG's are govern and monitor by the POLICE COMMISSIONER OFFICE file your complaints with them instead. God bless.

As a girl, it is really hard to find a decent mechanic that won't up charge you simply because you…read moredon't know any better. I've encountered this many times in the past but never with RAC Auto. Not only do they treat my car, as if it was their own, they are super, reliable, dependable, and affordable. You won't want to go anywhere else once you've gone to RAC Auto.

My car was shifting poorly, suspension creaking, and steering was weird. I took my car here and…read moreRobert let me know a couple of my engine mounts were in pretty bad shape and the weight of my engine was on everything else. Not even 3 hours after I dropped it off he calls me and says they're replaced and it's good to go. He noticed a couple other maintenance items to keep in mind and showed me what they were under the car too. Overall just seems like a nice honest guy. Definitely just taking my car here from now on.

I was hoping to fill out a survey, but since I never received one, I'm leaving this review due to…read morethe impeccable service I received on September 19. My AAA Roadside Assistance dispatcher was incredibly helpful. Unfortunately, I don't remember his name, but my battery receipt lists 'Martinez' (he had curly hair). My car needed a new battery, and he took the time to walk me through what to watch for and answered all of my car-related questions. He was efficient in his work, yet still courteous and patient with me throughout the process. I truly hope I get this technician again if I ever need assistance in the future. Thank you, sir!

They would be improved by not dropping motorcycles off their trucks. This company gave me…read moretremendous runaround when trying to get compensated by insurance.