I wish I had read more of the bad reviews as my experience was the same. When a company is not…read moreorganized it's a pet peeve of mine. I was told 8am arrival, got a confirmation text at 9:30pm the night before. When I called to let them know that someone has not arrived yet and it was already 830am, I was told there was confusion, then 1 person shows up. I have a large home, at least 2 are needed. I, then get told, the other will arrive at 10 "we stagger them" yah, right They don't show up till 11:45, then a third person arrived after 2pm. None spoke English, which is fine but they need to be able to at least communicate with me in basic things. I couldn't even tell her specifics without Google Translate. I was already frustrated with the whole situation. The ladies did their thing but it definitely was not worth the $420 price tag. I'm still picking things off the floor, there was a dirt mark left on my brand new painted walls and just saw a scratch and my brand new painted floor boards. Then I was asked for payment and the lady stood on top of me till it was made. Definitely would recommend them to get things more organized and would not hire again unfortunately. UPDATE - the house is large if you don't think 2,200 sq ft is large, then I'm not sure what you would considered a large home. I also said once as you claim I repeat. I have 5 bedrooms., 3 full bathrooms. I didn't realize I had to request English speaking, shouldn't you ask if that's something I need? Your cleaners were late and your stagger excuse I believe is the cover that. None of that was explained to me prior to the job. I was only asked to look at things at the end when they had already cleaned up their items, the floor is something I'm still picking things up from. They even redid one side and still not fully clean. Instead of apologizing for my experience, you are making it my fault. I think you guys need some work on customer service. Once again, would not book again. My backsplash still had stains I just cleaned, I swept after them, they threw trash in the green bin and without paying attention, threw away my grocery bags and items

I hired them to clean two of my job sites, one in Norco and the other in Newport Beach. They did a…read morefantastic job in both locations. Communication was easy, mostly via text. They could send cleaners on a one-day notice, which was a huge plus. Pricing is very reasonable, and you get a high value for your money because they care about customer service and doing the job correctly. Highly recommended for any cleaning services.

I really wanted this to work out, but the experience was consistently disappointing. They were late…read moreevery single time and never once communicated that they were running behind. During the first visit, they told me they don't move items -- something that should've been mentioned upfront -- so we had to address that on the spot. The second visit, they showed up hours late with zero notice. And then they canceled right before the holiday, even though they'd had two weeks to let me know they couldn't make it. Overall, very unreliable and unprofessional.

She cleaned the common areas and the main bathroom. She did a fantastic job, thank you and happy to…read morehave you servicing us regularly. A+

I really wanted to love this company based on their 5-star reviews, and we had high hopes since we…read morehired them for some extra help postpartum with a newborn at home. They were able to get us scheduled quickly and came the very next day, which I appreciated. The arrival window was 12-1pm, but they showed up closer to 1:45. I told the three ladies everything we wanted done: floors, kitchen, bathroom, baseboards, furniture, windows, etc. They got straight to work and were very efficient. I also specifically asked that they use only our cleaning products due to having a newborn and personal allergies. At one point, my husband noticed they were using their own product and had to remind them to switch back to ours. This frustrated me quite a bit, especially since I had mentioned this to the office as well the day before. We had booked 3 hours, but they finished in about 2 hours and seemed rushed overall. A few areas were missed, including under some appliances, parts of the baseboards, the windows, and dusting our console table and dining room table. When my husband reminded them about the windows before they left, it was wiped quickly with a cloth rather than properly cleaned, which felt a bit rushed. I had mentioned the windows specifically when they first arrived, so it was frustrating that they missed it and when reminded, they wiped it down very quickly. Communication was a little awkward. If they had a question, they would call their office, and then the office would call us. I completely understand there may be a language barrier, but it did make the process feel less smooth and made us feel as though we couldn't specify our wants directly. We did ask for a small discount due to the late arrival. They were hesitant, but ultimately took $20 off. Overall, the areas they did clean were done pretty well, and I appreciated that they wore shoe coverings in our home. I just wish the experience had felt a bit more thorough and aligned with the 5-star expectations.

Thank you Iris for having your ladies come and clean. They were so sweet and did an amazing job…read more I work a lot and have a full house. I will contact you to do this monthly. Thank you.

Wow! Beyond what we expected, Rosa and her team made our bathrooms sparkle in ways we never knew…read morewas possible. This is the best they've looked ever since we've lived at this house. We highly recommend! Great with communication, reasonable price, and a team who isn't afraid to put the work in! Thanks again!

Rosa and her team provided me and my family with a fantastic cleaning service. I contacted Rosa a…read morefew weeks to schedule a cleaning, I had to reschedule due to a conflict, and Rosa was flexible and moved the cleaning date. On the date of the scheduled cleaning, Rosa's team arrived first and got quickly to work. They brought their own cleaning supplies and tools needed. When Rosa arrived her and I walked through my condo to discuss needs and expectations. The condo was in need of a deep cleaning, however, Rosa and her team went beyond my family's expectations- inside the oven, and the refrigerator were the wow factors. So much so our teenager was impressed. lol. Rosa and her team were thorough, efficient, and well worth the cost of services. Also, for a three bedroom condo, it took them close to 3 hours to complete the cleaning. We are definitely planning on scheduling a future service with Rosa and her team.

Pro Home Cleaning went above and beyond for my home deep clean! My home is constantly filled with…read morecat hair and dust and we needed a team that would pay special attention to the floors, surfaces, and couches full of dust and cat hair as well as overall maintenance. Not only was Alex an incredible point of contact throughout the process and so communicative, but the team of ladies who cleaned the house exceeded my expectations! They were very sweet and efficient, and did an incredible job on cleaning our shower. They also added little personal touches here and there, like decorating the couches in a creative way using our blankets and pillows. My house has never felt so clean, and I absolutely made the best choice for a cleaning crew! 10/10 stars! Thank you so much Pro Home Cleaning for an amazing job well done.

Vicky came to my home on time and did a fantastic job cleaning my home - took her time ensuring a…read moregreat job need the book her every month and tell my neighbors who are in need of a house cleaner ***** happy senior

The crew just spent 3 hours cleaning our home from top to bottom. They were so thorough and did a…read moregreat job.

Absolutely loved their service. I've tried almost every cleaning service in Santa Clarita. Thank…read moreGod I found this crew. Very honest, reasonable and leave your house looking and smelling fresh! So thankful for them!

Great communication and service! One time cleaning for our home and she was prompt and professional.read more

I would like to recommend Carmen and Magical Maids cleaners. They did a deep clean for me and did…read moresuch a great job, the place looks so much better! They worked into the evening to do a thorough job, which i really appreciated. I will also mention that her communication was excellent, as other companies made appointments but didn't show up, but she let me know when they were running a bit late so I wasn't wasting my time. Very kind and hard working. Thanks, Carmen!!

I recently hired Eli's Cleaning Service, and I couldn't be more impressed. From start to finish,…read moretheir attention to detail was outstanding. They were incredibly thorough, taking the time to clean every corner and every surface of the house. When they were done, the entire place looked brand new--fresh, organized, and spotless. One thing that really stood out to me was how perfectly they cleaned the stove. It looked like it came straight out of the showroom. They removed all the grime, buildup, and tiny details that other cleaners often overlook. It was clear they take pride in their work. Their professionalism, quality, and consistency truly set them apart. I highly recommend Eli's Cleaning Service to anyone who wants a home that feels deeply cleaned and refreshed. I'll definitely be using them again!

I'm very impressed and overall very happy with the very competent staff at Eli's Cleaning Service…read more They are very responsive, clean up efficiently and quickly, they even bring their own equipment which was a huge help. The staff was very friendly and all work very hard. Also, it's the rate was so reasonable that I'm prepared for a monthly service. Great people, great quality, great price.

First off just service in general is fantastic. Fabiola and her team are great at communicating and…read moremaking me feel like they were safe and going to take care of my home. Ultimately she was able to tell me who would be at my home and even was able to switch the person when I needed to change the date and each time I received texts from the person coming (first Christina/ then Gloria) and were very willing to answer my questions. Ultimately Gloria was on time, walked through my house in detail prior and covered some worries I texted about like my stove, floors, and some things I did not want cleaned. I don't like shiny. I want clean but not a wet look, etc (I know I'm picky) and I have to say I am SO HAPPY! I felt comfortable that my home would be taken care of and man, I didn't realize how much I wasn't getting to. They were thorough and used very similar products I had. I offered to leave my cleaning supplies out but they used their own stuff and did fantastic. I have hardwood floors and made sure they used wood cleaner like we texted about and they sure did (floors look so good!) she understood my not shiny ask and delivered. Everything was so clean! So clean it made me realize how dirty my rug was and I had to throw out and replace after this! Lol. I will be using this team over and over again! Prices are very reasonable and they travel. I can't remember where Gloria told me she covered but I'm in South Bay. Worth it worth it worth it to us!

In all the years of hiring cleaners, this was by far my worst experience. I never, ever, write…read morereviews because I understand how hard it is for small businesses to thrive, but I felt compelled to write this one. I do not want other people getting taken advantage of much the same I did. Fabiola said she was going to deep clean but barely managed even a regular clean. She didn't even bring a vacuum! There was dust all over the floors after she left, our rugs were left filthy. Our nightstands and window sills were still completely covered in dust. Our shutters were left unattended with dust all over. So much dust everywhere! I didn't expect a deep clean - I just expected our house to be clean at the very least! I paid her fully, but did reach out to her to let her know my disappointment. I even sent along videos showing her all the areas that were left unattended. She just kept lying over and over again saying she cleaned those areas. How can someone be so absolutely delusional about the work when there is hard evidence in video form to prove the lack of work. If you are looking for a cleaner with a good work ethic and morals, this business is not that. By far the worst experience and the worst house clean I have ever encountered. Updating this review to let everyone know I paid MORE than the regular cleaning rate. Your regular cleaning rate was $200 and I paid you $250. So I paid you more, not less than what was quoted. This was BELOW the standards of regular clean and definitely not a deep clean as proven in all videos and photos. And no, after all that, I did not want a re-do.

Fabiola and Antonio are a great team! They did an excellent ++ job throughout. My oven was…read morecleaned so well it looks brand new! Hopefully I can get this team again!

I hired them to do my move out clean andthey did a great job. The place was in better condition…read morethan when I moved in. They finished the clean in a reasonable time, and were polite in our interactions. They were also able to generate a receipt for me that I needed to submit to my landlord