We've had them come out three times now to clean our 2 bedroom 1 bath home. I book with Carmen…read morethrough text and two women come to clean. They're really friendly and calm, and they always say hi to my dog lol. The first cleaning was a deep clean and it was honestly cleaner after they left than when we first moved in. I also asked them to do all the blinds that time, something that normally takes me forever, and they did it so fast, and it was so clean, it was such a relief. The next two times were regular cleans before parties, and each of those took them about 3 hours. For each clean, I pay somewhat more than what a few of my friends do, but they do such a great job so I haven't minded.

Booked with Carmen on Friday and on Monday she sent out two nice ladies to clean my condo. They…read morearrived on time and were there for three hours @ $80 per hour. They did an excellent job and worked very hard -- doing mostly a deep clean of the kitchen, bathrooms, etc. I don't speak spanish but their english was certainly good enough that I was able to communicate what I needed. I would recommend them to anyone needing either a deep or regular cleaning job. They are located out of Burbank but came to Pacific Palisades (which other cleaning companies wouldn't do). Not sure why -- the fires are out! Thanks Carmen!

Update: WOW! What customer service - the owner called right away and apologized for the…read moreinconvenience, offered a partial refund and said he would make sure in the future more cation is taken with these products that can cause this damage. Updating two stars to five! Could have been better. They stained my stainless-steel stove top by using EASY OFF Heavy-Duty Oven Cleaner. The reason I am giving them two stars is this it is more the fault of the product then the maids, but I think they should have been aware of the damage the products they are using could cause. Do NOT to use EASY OFF Heavy-Duty Oven Cleaner and make sure if you don't that no maid service you use does it can cause white spot stains on your stainless-steel stoves.

I ordered a deep cleaning when I moved out of my house. The professional team immediately…read moreunderstood what I wanted. They were very attentive and cleaned every corner of my house. I am happy and will now order them for my new home. Thank you!

I've used Clean Fast's service a couple times now, and they've been awesome. Joshua is very kind,…read moreprofessional, and responds quickly. The cleaning service is absolutely amazing. Their attention to detail is unmatched. I appreciate that they communicate. I highly recommend them, and will tell my friends and family about them. I've had quotes from other companies and clean fast is very reasonable. They really get the job done.

I received a quote through Yelp and was provided a phone number to call to discuss the service…read more When I called, nobody answered. I then sent a follow-up message and never received a response. I find it frustrating when a business invites customers to call but then doesn't answer or return messages. Communication is one of the most basic aspects of customer service and unfortunately my experience ended before I could even book the service. I cannot comment on the quality of their cleaning, but based on my experience, responsiveness and customer communication were disappointing. ***** UPDATE ***** After leaving my initial review regarding lack of response to calls and messages, the service provider did reach out to me directly. During that phone call, the conversation became confrontational. I was told that my review could be reported to the police, which felt like an inappropriate and intimidating response to customer feedback. During the call, I began recording for my own reference, and the call was then disconnected. There were multiple follow-up calls from the same number, and each time the conversation ended shortly after I attempted to record the interaction. I eventually chose to block the number due to the repeated and uncomfortable nature of the contact. Based on this experience, I found the communication to be unprofessional and stressful. Instead of addressing concerns calmly, the interaction escalated in a way that made me uncomfortable. As a result, I will not be using this service and would advise others to carefully consider communication reliability before booking.

Super easy to schedule the service. The cleaners were great, communication was great - all around…read moresuperb experience. Will be calling ALA Cleaning again!

I ordered a move-out cleaning for an apartment for a busy friend moving out of the country. Ben was…read moresuper-communicative and very specific and clear about the pricing options (not having seen photos of the apt.). He reconfirmed all before the scheduled date. My friend was delighted with the service. He said the two housecleaners arrived on time and worked continuously until the apt. looked "much better than when he moved in." I was very happy that this worked out so well and that my friend was so pleased with the result. Thank you, Ben and ALA!

These people are amazing! I've lived here for 26 years. It's never been so clean…read more Reasonably priced. Thorough. A pleasure to have them in my home. I highly recommend them.

The team provided a great cleaning service for a fair price. I plan to utilize their service in the…read morefuture and highly recommend to others looking for help.

Thank you Two Sisters for a great move in/out cleaning! The team (Irina, Andrey, and pardon I…read moredidn't catch the last girls name) did great work and was very hard working. I appreciate the thorough communication throughout the booking as well. I would book again.

Was looking for a company to do a deep cleaning after having some floors sanded in the house…read more Despite their best efforts, dust still win everywhere. Hired two sisters to do the deep cleaning. They showed up exactly on time, had all their supplies with them. Husband and wife team. Who did an excellent job. Covered all the bases including two bathrooms, two bedrooms, living room, dining room and kitchen. Everything was spotless. Price was reasonable. Will definitely be using them again.

They did a great job of cleaning my apartment particularly the carpet, kitchen, and oven…read more I would work with them again. I highly recommend to anyone look for a pretty affordable cleaning service.

*Edited to reply to business at end of my review…read more I hired this company to perform a move-out cleaning on an empty home. The scope of work included cleaning a 3700 square foot house. I gave the owner the details of the job. The estimate I was given was 6 hours at $79 per hour for two workers. The two workers arrived on time and were pleasant. Unfortunately, the rest of my experience was extremely disappointing. The house was completely empty. The four bedrooms and three bathrooms upstairs had just been freshly painted and there is new flooring throughout all but two bathrooms upstairs - installed that week. My husband and I were the only occupants of the home, with weekly housekeeping services throughout the eight and a half years we lived there, so the overall level of dirt and grime was minimal, at best. Approximately five hours into the job, I contacted the owner to ask how she preferred to be paid. At that point, I was informed that the workers had only completed the upstairs portion of the home and would need approximately four additional hours to finish the job. What troubled me is that at no point during those five hours did anyone contact me to say the project was running behind schedule or would significantly exceed the original estimate. The owner later told me that her workers had been sending her photos during the day, including photos of a dirty windowsill, a toilet, and a pantry shelf. However, the pantry shelf that was photographed was not even cleaned, as it was in the kitchen. If concerns existed about the condition of the home or the amount of time required, those concerns should have been communicated to me immediately rather than after five hours had already elapsed. I found it very difficult to understand how two workers could spend five hours cleaning four empty bedrooms with fresh paint and flooring and three bathrooms and still be only partially through the job. Based on the amount of work completed, I felt the request for an additional four hours was unreasonable and completely inconsistent with the original estimate. The conversation that followed became increasingly frustrating. I became upset and raised my voice because I felt I was not being heard. The owner repeatedly interrupted me and would not allow me to finish speaking. Eventually, she hung up on me. Afterward, I sent messages explaining that I did not believe the amount of work completed justified the time being billed. Rather than attempting to resolve the disagreement professionally, I felt pressured and intimidated by repeated references to threats of legal action. I had requested that she call my husband so that they could come to a fair and equitable solution. She refused to do so. The following morning, the owner requested my last name and mailing address by text message. When I did not respond, she later texted personal information about me she found on the internet. I found this behavior disturbing and invasive. I have no issue paying for work that is performed. My issue is with the vast difference between the quoted time and the actual progress made after five hours, the lack of communication while the job was underway, and the way the disagreement was handled afterward. While the workers arrived on time and were courteous, the overall experience left me feeling frustrated and taken advantage of. I would not use this company again, and I would encourage prospective customers to obtain very clear written expectations regarding estimated hours, progress updates, and billing before work begins. * A final clarification. At no point have I said that your employees should not be paid. In fact, I offered to pay for three hours because I believe people should be compensated fairly for work performed. The issue has never been whether work was done. The issue is whether the amount of work completed justified the amount of time billed. Because the workers were alone in the home, I cannot know exactly how every minute was spent. What I do know is that after approximately five hours, the progress reported to me was far less than I reasonably expected based on the original estimate, the condition of the home, and the scope of work completed. I also note that you never personally inspected the property. While there was some dust from newly installed flooring and carpet, I disagree with your characterization of the home's condition. Reasonable people can disagree. My review reflects my honest experience, and I stand by it.

Would highly recommend. They did a great job. They were also able to clean my house quickly and…read moreefficiently. They came on time and were very friendly. They were also able to clean with all non-toxic cleaners.

I can't praise NRG Maids enough. Exceptional cleaning paired with outstanding customer service…read more They make sure everything is perfect and are always responsive.