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    Cleaning Envy

    5.0 (3 reviews)
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    Services - Cleaning Envy

    Deep cleaning

    Maid services

    Move-in or move-out cleaning

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    Juanita's House Cleaning

    Juanita's House Cleaning

    4.5
    (19 reviews)

    I'm writing mostly to express my confusion on all of the good reviews. Was I just a one off? I have…read moreno doubt that this company can provide quality service, but that was unfortunately not what I received. First and foremost the communication between this company's manager was clear and timely and I have no complaints there. He went above and beyond answering all of my questions beforehand in the most respectful manner. Communication along with the professionalism of the website are why I chose this company. There really were no issues until after the cleaning and I did my own inspection only to find that there were SO MANY spots missed and left dirty. Their policy states that their team can come back within 3 days and clean areas that were missed but there were so many and it just felt easier and faster to clean everything myself instead of trying to coordinate another day and time for them to come back and clean things that should've been cleaned the first time around. This was the most annoying part; after a 'deep clean', I spent more time doing my own deep clean. It just defeated the whole purpose of paying for this service. Anyway, I texted the manager the pictures and he offered a $50 discount. This whole experience was just so disappointing and I feel like I wasted money.

    Tried Juanita's house cleaning twice but not worth the poor customer service from Danny the owners…read moreson. Very difficult to make an appointment with him. He says to give him at least a week's notice and will be no problem in scheduling a cleaning. I call more than a week out and I'm always told either: " I'm working on the schedule I'll call you back (then doesn't call back), let me check with my mom Juanita to see if it's ok") Pretty lame way of scheduling. Or eventually gives you a day you didn't request therefore poor understanding of the customer needs. On the first cleaning the ladies that came over broke an automatic toilet. I called Danny to tell him about it but didn't care and all he said was "sorry"! So not worth the average cleaning job. Cannot recommend Juanita's House Cleaning had to find a new cleaning service.

    Clean Fast

    Clean Fast

    4.8
    (253 reviews)

    From the beginning, Josh responded quickly and kindly. He was easy to communicate with in the…read morescheduling process. The two people who came to do the cleaning arrived on time and prepared. They brought all their own supplies and immediately got to work. They worked quickly but thoroughly and showed good attention to detail. I would definitely recommend their services.

    I received a quote through Yelp and was provided a phone number to call to discuss the service…read more When I called, nobody answered. I then sent a follow-up message and never received a response. I find it frustrating when a business invites customers to call but then doesn't answer or return messages. Communication is one of the most basic aspects of customer service and unfortunately my experience ended before I could even book the service. I cannot comment on the quality of their cleaning, but based on my experience, responsiveness and customer communication were disappointing. ***** UPDATE ***** After leaving my initial review regarding lack of response to calls and messages, the service provider did reach out to me directly. During that phone call, the conversation became confrontational. I was told that my review could be reported to the police, which felt like an inappropriate and intimidating response to customer feedback. During the call, I began recording for my own reference, and the call was then disconnected. There were multiple follow-up calls from the same number, and each time the conversation ended shortly after I attempted to record the interaction. I eventually chose to block the number due to the repeated and uncomfortable nature of the contact. Based on this experience, I found the communication to be unprofessional and stressful. Instead of addressing concerns calmly, the interaction escalated in a way that made me uncomfortable. As a result, I will not be using this service and would advise others to carefully consider communication reliability before booking.

    MaidServe

    MaidServe

    4.5
    (890 reviews)

    These people are amazing! I've lived here for 26 years. It's never been so clean…read more Reasonably priced. Thorough. A pleasure to have them in my home. I highly recommend them.

    I have a 1,044-square-foot apartment with two bedrooms and two bathrooms. It was quite dirty but…read morecompletely empty, so there was no need to organize, rearrange, or move any furniture or belongings--just deep cleaning. The two cleaning ladies did an excellent job restoring both bathrooms and cleaning the refrigerator. They made them look almost brand new, and I was genuinely impressed with their work in those areas. The reason I'm giving three stars is that I originally booked three hours of deep cleaning, but the job ended up taking a total of six hours. Since the service time doubled, I expected the entire apartment to be thoroughly and professionally cleaned. Unfortunately, some areas were missed, including the insides and lower exterior surfaces of the kitchen cabinets, the kitchen and living room walls and baseboards, and the front entry door. In addition, after walking around the apartment in clean socks, my socks turned black, suggesting that the floors were not mopped thoroughly. As a result, my husband and I spent another two hours cleaning the kitchen and living room ourselves. I contacted the manager and requested a refund equivalent to one hour of service. He agreed to refund 30 minutes, explaining that the bathrooms were exceptionally dirty and required much more time than expected. While I understand that the bathrooms took extra effort, I still believe that spending six hours cleaning a completely empty 1,044-square-foot apartment should have resulted in a more complete and professional deep cleaning. Overall, the team did outstanding work on the bathrooms, but the quality of the cleaning in the rest of the apartment did not meet my expectations.

    Cleaning Envy - homecleaning - Updated August 2026

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