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    Ali Medical Transport

    1.0 (4 reviews)

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    6 years ago

    The worst possible taxi service ever. Do not ever use. They came an 1.5 late to pick me up!

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    5 years ago

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    9 years ago

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    8 years ago

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    Greyhound Bus Lines - First bus stop with rats and nobody around to help.

    Greyhound Bus Lines

    1.5(142 reviews)
    5.7 miThe Diamond

    This isn't my preferred method of transportation however it's cheap and gets me where I need to go…read more The station itself is essentially a large room with a central seating area and many side doors where people meet their busses. A ticket and information counter with a slow and long line can be found at the farthest end of the room. It's easy to navigate and see where everything is from anywhere in the facility. The waiting area has the cleanliness of a public restroom The bathrooms aren't the cleanest but they're tolerable (I don't cringe with horror when I open every stall door). They're usually on time and I haven't had any major issues with my tickets besides weather related delays. It's a pretty average greyhound station!

    This was, without a doubt, the worst travel experience I've ever had!…read more My 77 year old mother and I booked Greyhound/FlixBus, and I even paid extra to reserve seats together. Our bus never arrived, yet the app continued to show it was on time. We received no notification, and there were no employees available to help. After spending hours trying to reach customer service, we learned we'd be stranded for over 8 hours. The problems continued throughout the trip. We missed our connection because of Greyhound's delays, customer service was unhelpful, and our replacement tickets no longer allowed my elderly mother and me to sit together despite paying for reserved seating. Multiple passengers were assigned the same seat numbers, creating confusion and frustration. The Richmond station was dirty, with rats running around the waiting area. On the bus, passengers openly smoked marijuana, the electrical outlets didn't work, and baggage loading was chaotic. To make matters worse, metal hardware protruding from my seat caused me hours of back pain before I realized what was digging into me. What should have been a straightforward trip turned into an exhausting ordeal filled with delays, poor communication, unsafe conditions, and terrible customer service. I understand delays happen, but the complete lack of communication, organization, and concern for passenger especially elderly traveler is unacceptable. I will never travel with Greyhound again and cannot recommend them!!

    Photos
    Greyhound Bus Lines - Bio hazard dirty!

    Bio hazard dirty!

    Greyhound Bus Lines - Imagine trying to deal with children in this environment. Germs central

    Imagine trying to deal with children in this environment. Germs central

    Greyhound Bus Lines - The floor at Richmond bus station

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    The floor at Richmond bus station

    Ali Medical Transport - transport - Updated August 2026

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