Regardless of having any reviews, I called this service when my car wouldn't start. I had called…read moreother services but they either didn't call me back or didn't answer. They picked me up a few minutes longer than they quoted but the driver was so nice and friendly. I felt safe with the driver. It was reasonably priced (affordable) and fast. I would recommend this service.

I would not recommend this company. Called for a ride to Richmond Airport for 3am. I had already…read morechecked the website and received a quote of $102 ($1 extra for might surcharge)., Foreign gentleman who answered the phone stated he was the owner and that the fare would be $20 more for a night surcharge. Stated website was 10 years old and had not been updated, and though he was an actual taxi company not Uber he couldn't guarantee he could find a driver. Needless to say I chose not to use Henrico taxi. Use this company at your own risk.

I arrived at the train station and was recommended the service by the information desk. so glad I…read moreasked. had a very pleasant journey to my destination and would heartily recommend the service.

This taxi company, with license plate H130486, held up traffic by driving BELOW the speed limit in…read morethe LEFT lane of 64 for miles and miles. Not only is this inconsiderate and disrespectful to literally everyone else on the road that's passing you, it's illegal too. The driver is either so incompetent or cares so little to not respond to repeated cars passing you or flashing your lights, which means stop being a selfish a$$h^le and MOVE TO THE SLOW LANE. Pretty idiotic to drive this way with a logo and clear license plate.

Do not use this service. On Sunday night at 10pm, I requested a ride to the airport on Monday at…read more9am. The dispatch called to confirm shortly after I sent my request. On Monday morning, the taxi never came. I called around 9:07am and got no answer. At 9:10am, I drove myself to the airport. I had to park in expensive parking and was late to my gate. This whole experience was very frustrating and could have been avoided.

On time reasonable prices. Great friendly service. Used them twice already highly recommendread more

Really happy with the service. I walked out of the airport and a cab was ready to take me to my…read morehotel. No waiting 20 minutes for a Lyft after putting in a request. I think I'm going to start cabbing it more often. Nice driver and super clean car. Highly recommend.

Used them for our honeymoon loved their sedan service! Arrived early and got us to the airport on…read moretime and in style. Pickup from the airport was just as smooth.

Van smelled like a combination of mold, mildew, urine and pets. Was late on both pickups. Should…read morehave given advanced notice that driver would be unable to load luggage. Needed a bigger vehicle to accommodate passengers and their 12+ bags of luggage for a 3 hour drive. Luggage was wedged between people and bags were on laps. Notified owner of these things afterwards and got no response. I do not recommend this company.

Refused to come pick me up at the Walmart in Chester and take me to Chesterfield Highlands. Claimed…read morethey are too far away in Richmond. Why do they have a website saying local taxi service for Chester and Chesterfield if they only serve Richmond or require long trips? He said they would do it if it was a farther trip so that they could make a profit from it. I explained that I dropped my car off for repair and am just waiting here. I guess I'll just have to wait.

From the owner: Our drivers are out and about waiting for your call and sitting at strategic points locally to get…read moreto you quickly. We have upgraded to newer Ford Crown Victorias and have new drivers. We have expanded our service area and can take you to the airport, train or anywhere you need to go. We provide courier services in addition to taxi service and our goal is to to be at your pick up destination in 15 minutes or less from the time you call. We are a proud member of the Better Business Bureau with an "A+" rating. We accept all major credit cards with a $15 minimum and most reservations. Give us a call and please put our number in your cell.