As a patient of several years, until recently I had mostly positive experiences at Tuman. Two years…read moreago they cancelled an appointment with two days' notice, rescheduled, then canceled again. Then an appointment last winter was cancelled the night before. It happens; they were apologetic and both appointments were ultimately rescheduled. But today after I arrived 12 minutes late for my most recent appointment, I was told I'd have to reschedule because I was outside the 10-minute grace period. I hope anyone but the receptionist would have made an exception, but that's the face of the business and that's who I had to deal with. Unfortunately she was neither sympathetic nor polite. If you expect grace from your customers in the face of unexpected cancellations, then you should be willing to give actual grace in return. I'll be looking for another dentist.

Dr W Michael Tuman and his staff are extraordinary professional, compassionate, delightful and…read moreknowledgeable. I truly appreciate the way they helped me during my dental appointment. I used to be very anxious about going to any dentist...especially for extractions. I wish I met Dr Tuman when I was much younger. I would had taken better careoso of my teeth. I would definitely recommend all of them during your dental journey. Kudos 10++++ Carlotta "Zaire" Ferguson

Dr. Ravett has been an amazing dentist. I would recommend her and Dr. Melman without reservation!…read moreShe has always looked out for what is best for me. Their Hygienists are first rate.

Dr. Barry Melman is the best. You know how incompetence seems to be so pervasive in the health…read morecare industry these days (and don't even get me started on the Philadelphia Parking Authority and Philadelphia Revenue Department)? Well, it is practically a pleasure to go to the dentist for me, because I know this is one "provider" I have who is careful, more than competent, painless (seriously), and explains his procedures thoroughly and understandably. I have never, in all the years I've gone to him (over 30 years) felt he is anything less than a dentist of complete integrity and exceptional skill. And that's the truth. Sandra C., Germantown

The Absolute Best!!! There's nothing that can compare to this dental establishment and its…read moreprofessionalism

Excellent dentist and staff. I have been a patient for many many years and consider them all…read morefamily. Dr. Dibor is compassionate to her patients and she listens to get the best understanding of my dental issues so that she can treat me most sufficiently and effectively. She is very honest concerning my dental health, which took a turn after I got sick and started taking pain meds. Her concern shows and she has helped me deal with the pain of losing teeth that were previously healthy. I don't have dental insurance right now but I consider it a priority to take care of my teeth. I highly recommend Dr. Dibor to my friends and family, and to all who read this post.

Great service. Twice I had my appt cancelled on me. But at the same time they go out of their way…read moreto squeeze you in for an emergency. Still a very professional and friendly staff and the clean my teeth very well. Dr. Craven is a very nice guy and an excellent dentist. I've been with him for only 2 yrs consistently, but my parents have been with him for over 20 yrs.

I rarely leave negative reviews, but my experience at Philadelphia Advanced Dentistry was so…read moredisappointing that I feel obligated to warn others. I sought treatment for advanced periodontal disease and specifically wanted LANAP laser surgery because it is significantly less invasive than traditional osseous surgery. After searching extensively, I chose this practice because they accepted my Delta Dental insurance. During my initial consultation, I was told that my gums were severely infected and that I needed surgery immediately. I was also told that my upper and lower front teeth, along with two additional teeth, would need to be extracted. This surprised me because I had recently been evaluated by another periodontist who reviewed panoramic X-rays and recommended extracting only three teeth, all in different locations. The significant difference in treatment recommendations immediately raised concerns. Before scheduling surgery, I met with the billing coordinator and learned that although I was receiving LANAP laser treatment, my insurance would not cover it. The procedures were instead coded as osseous surgery so that my insurance would pay something. My total bill was $6,770, while my insurance covered only $1,260, leaving me responsible for the remainder. My first surgical appointment was equally concerning. Despite explaining that I have significant dental anxiety due to previous traumatic dental experiences, I did not feel adequately numb before additional injections were administered. When injections were given in the front of my mouth, the pain was intense. When I reacted, I was told to be quiet because there were other patients in the office. That response lacked compassion and only increased my anxiety. During the procedure, the dental assistant repeatedly rested her entire arm across my chest while suctioning my mouth, which made an already stressful procedure even more uncomfortable. The second half of my treatment had to be postponed after my aunt passed away and my 93-year-old mother became hospitalized while we were in Virginia. Instead of expressing concern or empathy, the office repeatedly emphasized that I had an infection and needed to return immediately. I understood the importance of treatment, but I expected at least a minimal level of compassion for a family medical emergency. My final appointment confirmed that I would never return to this practice. Communication from the dentist, Dr. Bartra, was minimal and often directed through the dental assistant even while she was standing in the room with me. For a procedure costing thousands of dollars, I expected my doctor to communicate directly with me. When I asked a simple question about whether I could resume using my electric toothbrush after surgery, I was told to "read your instructions" and to ask the assistant because "that's her job." I simply wanted reassurance that I understood my post-operative care correctly. When I attempted to explain that I only wanted to make sure I followed the instructions properly, I was interrupted and told, "Don't argue with me. I am the doctor." Being a doctor should reflect expertise, professionalism, and respect--not be used to silence a patient asking reasonable questions. As someone who also holds the title of doctor, I understand the responsibility that comes with it. Respect is earned through patient care, not demanded through credentials. When the appointment ended, Dr. Bartra removed her gloves, threw them away, and walked out of the room without another word. The interaction left me feeling dismissed, disrespected, and completely unimportant as a patient. As I was checking out, I was informed that I would owe an additional $100 because of appointments I had rescheduled due to a death in my family and my elderly mother's hospitalization. After everything I had experienced--and after already paying thousands of dollars--that was the final indication that this practice valued its policies and payments more than its patients. My concerns are not about the technical aspects of the procedure. They are about compassion, communication, professionalism, and respect. Patients undergoing periodontal surgery are often anxious, frightened, and vulnerable. They deserve to be treated with empathy and dignity. Unfortunately, that was not my experience at Philadelphia Advanced Dentistry, and I will never return.

The visit went well the staff is so helpful and the doctors there are very efficient in getting…read moreorders for you to take test and with getting your prescriptions and they help with other things as well

I called this office yesterday 7-12-202, trying to find a counselor to speak with, of course I had…read moreto leave a message. It is now 2pm on 7-13-2022 and no one has returned my call. I did leave another message but still no call back. I could say so much more but I will not

Been a patient here for YEARS. I had to reschedule an appointment due to a medical emergency, they…read morehave appointments 4 months out, absolutely ridiculous. Office is too small for the amount of patients they take on. Beyond disappointing will be finding a new dentist.

It's hard to give a dentist 4 stars, but there you go. The office is really small, and I've never…read morehad to wait too long. Dr. Chamseddine is awesome. She reminds me of my mom--she gives me a hard time for not flossing but she doesn't make me feel like crap for it. Don't let the store front deceive you--it looks a little sketch on the outside but it's clean on the inside. Plus you get to watch Divorce Court while you wait. The rest of the staff is also nice. I've gotten a routine checkup and a cavity drilled, and both went quickly and painlessly (well, at least more painless than my last dentist).

This establishment is like a real-life Nightmare on Elm Street. It took an entire year to get my…read moredentures, with each fitting being incorrect. I'm certain the dentist was clueless. I had to take the dentures with me to photograph them for my insurance company. They were truly dreadful. Beware and avoid this horrifying place. 0 STARS. I TRIED TO POST PICTURES BUT THEY wouldn't UPLOAD, SORRY!

Stay far away from this place! First off, Dr. Daniel is a young one who always looked like he just…read moresmoked a pound of weed before he came into work. He's very ditzy and out there and seems like he has no idea what he is doing. He gave my daughter too much numbing medication and she had a strong reaction to it. Her hands cramped up, she was white as a ghost and he says "you're just messing with me". When it was clean she was not, he said "I might have gave her too much, I'll put it in the chart not to give her that much next time". You would think a DOCTOR would know better. Then I get something from my insurance company saying they're denied something which was weird since it covered everything. I found out they were trying to take on bogus charges hoping the insurance company wouldn't even look and just pay it. That is a scummy, scammy move! DO NOT GO TO THESE UNPROFESSIONAL SCAMMERS.

they've gone downhill and it's a shame. The cussing and loud conversation and loud music from…read moreworkers is so unprofessional and embarrassing. I didn't mind traveling from far away to be seen here because it was always a good experience. Not anymore. The chair was dirty the glasses were not cleaned off from the previous patient and the assistant didn't wear a mask. I cleaned the glasses with a bleach wipe after I washed them with water. I opened a new pack of cups and poured fresh listerine into the cup- they had a cup of listerine waiting for me but I didn't trust it because I had to clean the dental chair and the goggles they give you to wear. I definitely must find a professional clean establishment for dental work. This is no longer the place. I will never return or recommend this place again!

Let me start by saying a prime choice d with the new doctors that are there now are absolutely the…read morebest I had a tooth pulled didn't even know that she had taken it out That's what I call professionalism

I have been a patient for the last 6-7 years. I can honestly say that this office has gotten…read moreTREMENDOUSLY better with customer service and ultimately patient care. I was very happy to come back and experience a caring and compassionate dentist. Dr. Daniel is the best!