I am extremely disappointed. Two weeks ago I called LHFD to schedule an appointment. Being a new…read morepatient I spoke to a staff member and advised her of my dental insurance. I emailed all the particular. in the email I stated that LHFD ( Dr Jessica Hershman ) appeared as a participating member or the plan. Caregivers Network. Today 2 days prior to my appointment I received a call a stating LHFD would not be able to accept my insurance. I was graciously toldI could pay in full for services and the office would gladly submit any claim forms. TOTALLY FRAUDULENT I believe they took this stance since I was a new patient I WISH I WAS ABLE TO GIVE LESS THAT ONE START DISHEARTENED Al C

Dr Jess and her team are terrific with my children. We have been frequent visitors lately due to…read moredental mishaps and Dr Jess have been very accommodating in fitting us in for an appointment at very short notice. Thank You very much!

I am still having pain with the tooth that supposedly got glued and fixed. Since I got the right…read morefixed I haven't stop having pain. I went back after days of it getting fixed but did not do anything about the pain I was having, I was told that it will go away but it never did. Dr. S pulled my one dental implant when the tooth came off of it...I thought that the tooth came off be replaced but instead the implanted screw was taken out and am missing that tooth now. I didn't think that it was necessary to pull out the implant. I was very disappointed with all the works that was done with my teeth. Until now I am having pain with the tooth that was supposedly fixed and I was told that the pain will go away and it never did. Yes I did go back to get it checked but told me that there was nothing wrong. Now I am living with this pain since then. Very unhappy patient.

Excellent care!! They are efficient and the appointments always run in a timely manner.read more

Wow...so friendly, really helped me get all my dental work done quickly. They even opened early…read morejust to accommodate my personal schedule. You guys are the best!

I would definitely recommend Dr. Smith. who has been taking care of all my dental needs for over 20…read moreyears. Her work is outstanding and she alters the treatment provided according to the needs and situations of her patients. For example she considers both long term solutions and short term ones by giving the patient all the necessary information on the options and respects their decisions while providing them with expert care.

Dr Smith is absolutely amazing, she gives top notch care and was able to fix a capped tooth that…read morehad broken off at the gum line which saved me from additional procedures that I didn't even want to entertain. Her work is exemplary and I recommend her to everyone without reservation at all.

Let me start by saying i REALLY liked this place. After 13 years without a dental visit- I came to…read morefresh smiles upon recommendation of a coworker, who had been going here for years. My initial visit went well- I provided my insurance information and was provided a treatment plan detailing my costs- perfect! I was informed I would need a deep cleaning- which would need to happen in 2 sessions. I went to my first appointment early december and paid the amount outlined in the treatment plan. Easy peasy. TWO weeks later, on the eve of my 2nd deep cleaning session (and less than 15 hours before my appointment)- I received an appointment confirmation call. At the end of the call the receptionist CASUALLY mentions something about my insurance not being in network anymore and how I would now need to pay $700+ out of pocket. Girl, how are you going to call someone and drop that bomb on them 5 days before christmas? Needless to say, I cancelled the appointment and emailed them to get a more detailed explanation. Except I never got one. Instead, I received the least professional response I've ever gotten (see attached). I do not blame fresh smiles for my insurance *seemingly nowhere within a 2 week time frame deciding their office was OON* however, i DO blame them for piss poor communication. So now i sit, dentistless with half my mouth cleaned. Please be warned that while this dentist office has some of THE sweetest hygienists, and a great atmosphere, the communication here is absolute garbage between patients and their front office. Please do better!

My whole family enjoys coming to the dentist now, no fear, no tears and the youngest celebrates…read moreeach time. Dr. Bower and his team have always been so welcoming and kind, as well as professional and thorough. When I come on my own it feels like a little break in the day- odd to say about a dental visit, I know but, still true. I highly recommend this establishment.

I selected a new dentist , because my previous dentist was no longer in network for my insurance…read more Being in my 70's, I was very apprehensive. I found the front desk staff friendly. The hygienist was great at assisting the dentist and my dentist was very thorough with the work performed and with explaining everything. I would recommend anyone looking for a new dentist to select Andorra Family Dentistry!

Office staff is lacking. I was told prior to making an appointment that they accepted my insurance…read moreand would double check. If they didn't they would call me before I drove there. When I arrived today, I was told yes, they take my insurance but after a 20 minute wait, oops, they don't take my insurance... Humana. What an incompetent run around!

I'v been with Marc Dubner since 1991... Highest regards .... He has taken car of me teeth with…read moreremarkable skill!

Terrific dentist that makes himself available in emergencies. His staff of hygienists are top…read moreprofessionals using the latest technology to clean and examine the mouth. They leave nothing untreated and are especially helpful in advice to better mouth health and longevity of the teeth. Over the years some young dentists have left to go on their own, but a mature knowledgeable dentist has seen and done most of my needs, and I'd rather see the teacher than the student when it come to my teeth, and over 65 and still got them makes the cheesesteaks go down better!

The first time I was here, I had a great experience... as you can tell from my 5 star review! :)…read more However, I've been here a few times since, and I can't say the same.. one time, they made me move from one place to another 2-3 times during my visit and made me wait a long time.. one of the assistants happened to walk by and asked what I was waiting for.... so basically, they forgot I was there!! Few other things but nothing major.... Dr Slawek wasn't in so I was seen by another doctor, which was fine but she had no clue about my case/ details. It's fine I guess but just a little frustrating to have to keep repeating why I'm there.

I had to write a review today as I went to visit Slawek Orthodontics for the first time since the…read moreCOVID situation and was blown away by their safety, professionalism and kindness. I have always had a great experience with their staff, their facility is beautiful and clean, but they blew me away even more with their attention to detail during this time. I received a text that when I arrive to stay in my car and text them that I am there, they then sent me a text asking me a couple questions about symptoms and contact with others and then told me they would text me when I should come to the door. During which they sent a link for a very cute video ! When it was time, I met them at the door and they took my temperature and then I was brought in to a private room for my check up. As usual amazing customer service !