I had so much anxiety leading up to my toddler's first dental appointment. My son (2.5 yrs) is…read morestrong willed and has physical strength far beyond what his tiny frame projects. Brushing teeth in our household is comparable to a WWE match, with my husband and I tag teaming in holding down arms / legs while the other brushes. For the last year I've been scouting various pediatric dentists that were on our health insurance list ... I've called and made several appointments at various offices, only to read horror story reviews here on yelp, resulting in an immediate callback to cancel the appointment. Finally, I came across this 5-star review for PDA of Blue Bell. Today was our first appointment ... I'll start off by admitting that I called the office yesterday to try to reschedule the appointment, after my husband said he wouldn't be able to attend. The receptionist assured me that they were fully equipped to handle a "less than thrilled" two-year old. We arrived a few minutes early for our appointment and once my son realized we were at a doctor's office he walked right back to the exit and tried to leave (luckily, he couldn't reach the door handle). But, to his (and my) surprise, the waiting area had a full tree house with slide (so gorgeous that I now want one for our playroom) that occupied his time until we were called back. When it was time for our appointment, we walked back into a well-appointed and decorative (but not excessive) open room. The hygienist reviewed proper brushing techniques on a stuffed animal who had a full mouth of baby teeth (my son loved the stuffed animal). All the while, the hygienist was very sweet and patient w/ my son, even calling him lovebug! The hygienist showed us a great 2-person technique that allows parents to really get a good cleaning of all of the teeth and entire gum line. A quick check by the dentist revealed NO CAVITIES and we were even able to get the little guy to sit through a quick cleaning and fluoride treatment. The staff (receptionists, hygienists and doctor) were all AMAZINGLY patient, kind and informative. The office space was clean, bright, welcoming and kid-friendly (without being so kid-friendly that it would be a sane adult nauseous). Lastly, the appointment was on-time and quick (we were seen within 5 minutes of our appointment time and were in and out within 20 minutes). I've already recommended the office to my local mom friends who've also been dreading that first dental appointment for their tots!

The first appointment went great. Got in right away. This is our second appointment, however, and…read moreit is a disaster. We had to wait 2 months for this appointment. It was at 10am. They kept us in the waiting room until 11am. They took everyone back before us who came after us. A family of 4 children came after us, were taken first, and finished their appointments all before we got called. This is ridiculous. I will NEVER recommend this place to anyone EVER. They have no respect for people's time. I will be finishing their treatments and I will never come back. I drove 30 minutes for this crap.

Wonderful! I've been taking my 3.5 yo since she was about 2 and always have an excellent…read moreexperience. So good in fact my daughter wanted to sit by herself this last visit! They make the kids feel comfortable, very clean and everyone is nice. Parking can be a little bit of a pain but there's a lot right behind the building you can pay to park. Highly recommend!

We took our oldest child to a different ortho. They were fine, but Top of The Hill is who we went…read moreto for our youngest and they are exceptional. Dr Jake will do anything to ensure your kids teeth are healthy and straight. The whole practice is efficient, friendly and professional.

REALLY want to recommend this office! So many winning things happening here. I'll try to list them…read moreall. 1.) Clear and concise with communicating all medical needs, potential issues, appointments, etc. Very affable, friendly, best bedside manners, etc. 2.) My four-year-old with sensory issues was shown what they were going to do, and how they would go about it, ie, tickle fingers with the polish thingy etc. It helped that big brother went first. They also had him sit in the X-ray chair with a bite wing afterwards just so he wouldn't be as potentially fearful for when he eventually does the actual bite wing X-rays. 3.) The main area for cleanings and checkups is open with an adjacent play area. Even the main counter in this area is child-height. 4.) They have a book to help peg which days your child will have off of school while scheduling that includes all the local school districts. 5.) Totally paper free. This means they respond to all text messages. 6.) The laughing gas is hella cheaper than what I was paying previously. No scary numbers in the 100s. 7.) Pimped out goodie/treat baskets. 8.) A UV light to negate germs that live in the hand drier. (It's built in.) 9.) A bigger than life light-bright type toy in one waiting area. 10.) A coffee/tea station with the good stuff (including stevia). 11.) TVs mounted overhead with all the program options a child could want. 12.) Parents are invited to be in the same room, even during fillings. I think that's about it :-)

From the owner: At Upper Dublin Pediatric Dentistry, your child’s oral health, safety, and comfort are our top…read morepriorities. As a pediatric dentist in Fort Washington, we help infants, children, and teenagers enjoy healthy smiles for a lifetime to come. We do this by focusing on prevention and helping kids establish excellent oral health habits from a young age. We’re also happy to guide parents on what they can expect at every stage of their child's dental development. From dental sealants to fluoride treatments to special needs dentistry and more, our pediatric dental office is equipped with the latest dental technology to ensure your little one’s care is efficient and pleasant the whole time. Call us today to schedule a visit for your child!

Let me start by saying i REALLY liked this place. After 13 years without a dental visit- I came to…read morefresh smiles upon recommendation of a coworker, who had been going here for years. My initial visit went well- I provided my insurance information and was provided a treatment plan detailing my costs- perfect! I was informed I would need a deep cleaning- which would need to happen in 2 sessions. I went to my first appointment early december and paid the amount outlined in the treatment plan. Easy peasy. TWO weeks later, on the eve of my 2nd deep cleaning session (and less than 15 hours before my appointment)- I received an appointment confirmation call. At the end of the call the receptionist CASUALLY mentions something about my insurance not being in network anymore and how I would now need to pay $700+ out of pocket. Girl, how are you going to call someone and drop that bomb on them 5 days before christmas? Needless to say, I cancelled the appointment and emailed them to get a more detailed explanation. Except I never got one. Instead, I received the least professional response I've ever gotten (see attached). I do not blame fresh smiles for my insurance *seemingly nowhere within a 2 week time frame deciding their office was OON* however, i DO blame them for piss poor communication. So now i sit, dentistless with half my mouth cleaned. Please be warned that while this dentist office has some of THE sweetest hygienists, and a great atmosphere, the communication here is absolute garbage between patients and their front office. Please do better!

My whole family enjoys coming to the dentist now, no fear, no tears and the youngest celebrates…read moreeach time. Dr. Bower and his team have always been so welcoming and kind, as well as professional and thorough. When I come on my own it feels like a little break in the day- odd to say about a dental visit, I know but, still true. I highly recommend this establishment.

Absolutely the best dental practice for kids of all ages! They always take the time to explain…read morewhat they are about to do and will tell you to let them know if something hurts. They don't just think about themselves, but everyone, staff included! It's not easy to please everyone, all the time, however they sure come close! Great Experience! Dr Julianna, Alicia and the ladies doing the x-rays, rock! The Call Center was very helpful and even checked other locations trying to accommodate me.

Great atmosphere for children, but some of the staff is unprofessional. There's no reason I should…read moreknow about this woman's son needing three fillings and two extractions. This is the second time this happened. Then, the woman pulls mom aside and closes the door (in hopes for more privacy), but fails again. She went on to tell Mom what words we "don't like to use around kids" which include needles, etc. Before you try to set a parent straight, make sure you're doing a top-notch job. That was unsettled for me because it was the second time I've witnessed it here. I'm not going to describe the individual, but I'll update my review if I'm able to get her name. I posted this review in hopes that someone will peak to the staff about their communication. I used to work in the medical field, so I'm very aware about healthcare privacy laws.

Never have I had to pay anything over the insurance for cleanings but now after 2-3 years of using…read morethem I am getting a call regarding a $4 dollar bill that turned into $14 dollars because it was late? My kids will not be going back.

We just had a first visit for my 5 year old daughter. We had a concern about one of her teeth, and…read morethe office got us in on very short notice. I was impressed with the way Dr. Horchos connected with my daughter in everything from his slow pace and simple explanations, to his playful conversation, use of interesting props/prizes and overall gentle manner. He clearly valued and was 'tuned in' to her experience. I also appreciated his professional and respectful approach with me. The staff were great, making the whole experience very positive. I highly recommend.

I have used this location for years. I do want to point out that the experience greatly depends on…read morethe provider. We have seen Drs. Alex and Scott for years and they are an absolute JOY to work with. I took my daughter for a cleaning today and saw Dr Jenny. This was my first experience with her and the experience was terrible. She was borderline rude and clearly is the type of person that is argumentative as she has to have the last word. I have never had a dentist come in on a power trip before and would advise to ALWAYS ask for Drs Alex or Scott. I know she was filling in today, but wow I would rather wait longer for a kind and respectful provider then ever see her again.

My child was seen the same day I called in her minor emergency to the Jenkintown office. She was…read moretaken straight to the back. The problem was identified and resolved. Great service. Her mouth feels so much better.

We saw Dr. Morgan for my daughter's (17 months) first check up, she was kind and put my daughter at…read moreease/answered my questions. We even found out she had a lip tie, then a few days later we came to see Dr. MIke who released her lip tie, he put me at ease (I was so nervous) and was so kind and caring with my daughter. Dr. Mike explained everything and answered all of my questions. Highly recommend this practice!!

BestDentist4kids is truly what it says it is, the BEST Dentists for kids! Thank you for taking…read moresuch great care of all of our kids.

Dr. Stollman and her staff are absolutely incredible. Dr. Stollman provides the highest level of…read morecare for her patients and she does so with a friendly, child-friendly approach. The aesthetics of the office help to keep kids calm in situations that could be really hard for them. I cannot recommend Kids Grins enough for anyone looking for excellent care in a compassionate environment.

My 4 year old gives Dr. Stollman 5 stars! Beautiful office, Covid conscious, very kind to children…read more He had a cavity filled today and it was quick and pain free. I love that I got to go back and sit with him -- but he was so comfortable there he didn't even need me.

Our family of four and I have been very happy customers of The Schiff Dental Group since 2015…read more They came highly recommended and did not disappoint. Karen, Dr. Ali, Dr. Moniz, and Dr. Zurek have been professional, caring and competent, as has the office staff. Yesterday I received a bill for a service that was rendered in October 2020. This was the first bill that I received for the treatment and it had a $20 finance charge included. Prior to the new year, I had called the office to make an appointment for my husband and also asked about our bill since I had recently had dental surgery and was told there was no balance due. At that time, I commented that I was surprised and was told it may still be in process with the insurance company. The first bill I had in hand arrived yesterday. Today I called Schiff Dental office and explained that this was the first bill I received and that I would appreciate the removal of the finance charge. The bill is dated 1/1/21 but arrived yesterday. There were no prior bills received. I called in good conscience to review my bill and from the start I felt accused and attacked by the office manager. I tried to explain that with a pandemic and a postal service issues, I had not received a bill. She told me I knew I had $XXXX worth of service in October and since I knew, it should have been paid and I was responsible for the entire $XXXX. I advised that I will submit a payment of $XXXX today and follow up in my next pay period to pay in full. I was also told today that multiple attempts were made to contact me by phone, but after reviewing my phone records, I have received no calls from the Schiff Dental Office since the follow up call after the procedure in October. I have always been treated kindly and professionally by the office staff, but the office manager was difficult and accusatory. I called today with the intention of paying my bill today, but asked in good conscience to have the finance charge removed since it was the first bill that I received. Our call was frustrating and I struggled to discuss my issue because of the obstinate attitude. I have every intention of paying my bill and my appointment in October 2020 was scheduled to coincide with a lump sum deposit into my HSA at year end. The appointment timing was planned with that in mind and the funds remains in my account to pay for my procedure. I asked to please speak to a supervisor and was told that Dr. Schiff was her supervisor and there was "no way" that he would call me back. I advised that I would like to speak to someone else prior to sending my payment and the office manager stated that perhaps I should get a lawyer. I again reiterated that I want to pay my bill, but should not have been charged a finance charge. She stated that she is the office manager and that there is no other supervisor, adding it was her job to collect the bills and because that is her job, there was no way she would let Dr. Schiff know that she was not doing her job. I will reiterate that I fully intend to pay my bill and it was the finance charge that I was questioning, but my conversation with the office manager was so unlike any other conversation with anyone else at Schiff Dental Office and as a customer, I feel it's necessary to have a conversation with someone else. I have never before been treated so coldly by any other member of The Schiff Dental Group staff. It is sad that our family is going to have a find a new Dental Care provider over a $20 finance charge. I'm sure it's also not the intention of The Schiff Dental Group to lose a family of four, three of whom have significant dental needs, over $20. We loved going to our dental visits, but as the office manager said, I knew about my $2000 worth of treatment and should have paid my bill already, so that leaves things feeling quite awkward, doesn't it?

I saw Jill Zurek, who fixed a filling. She is professional and did a great job. However, was…read moreshocked to find that my bill was over $300 for a single filling. Make sure to ask about prices before getting ANYTHING done here. I talked to my insurance company who told me that the group overcharged me. When I called to ask about the charge, the secretary was extremely rude and said "this is how it is done at the practice". Very inappropriate and unprofessional supporting staff at this Dental Group.