Today was my annual eye exam with Dr. Padusi. Once again she thoroughly explains every step that…read moreshe takes and what is going on with my vision. Any changes or constants that may be going on as I get older Dr Padusi let's me know. The exam is positive today and I am thankful for the care I received. Rebecca who works very hard at the front of the office also does a tremendous job taking care of my appointment, insurance information and answering my questions.

Dr Padusi is very patient and takes great efforts to explain everything to you. She never makes you…read morefeel that she is in a rush and gets you out as soon as possible.

My kind of place. Efficient, fast and reasonable. I have gone to other place and I'm thrilled with…read moremy experience

Professional vision located in Bel Air town center gives excellent care! The front desk,…read moretechnician, Dr Kessler and Dr Steve are all very friendly kind and knowledgeable. Highly recommend them!!

Great Place Doc are Amazing wouldn't trust my Eyes to No one Else!!!! Great Exam!!!!read more

Real mixed review. I love my eye doctor, Elizabeth B. McGinn, OD. I have hard contacts, she is…read moregreat at getting them fitted correctly. I also wear glasses. My husband and I have been going to her for many years and really like and trust her completely. The staff at the eyeglass area is a real mixed bag. They had a great woman who retired a few years ago. Never had a problem with her. Last year I had had a lot of issues with my glasses that dragged on for several weeks and they were never quite right but I was told today the woman who helped me had also retired since last year and they had some great new staff. I really wanted glasses that fit and I could see out of properly. I was excited at the idea of not having to try Costco/Warby Parker/random stores etc. Dr McGinn also made a note on my prescription to make extra effort to center my lens properly and pick out frames that work. Dr McGinn said they had a new man working and recommended going to him but he left on his break when I was done with my appointment. This was on 8/25/21 at around 11:20 am. This woman approached me from behind who I didn't even realize worked there at first because of how she was dressed and acted. She asked if I was looking for frames. I said I was and asked if she could help me pick out frames that might work best with my (high) prescription and lens and she said no and walked away. I looked for a few minutes with my husband and then said to her that between my issues last year, the trend of huge glasses (which I know I can't wear) and my eyes being dilated, I was having trouble finding the correct size glasses. I asked if she could help me again and she said no and that I should leave and come back if I wasn't "able" to pick out frames on my own. It was said in a very strangely aggressive way. My husband and I were the only ones there so she wasn't busy with other customers and she gave no reason why she couldn't help me. I picked out some frames and told her that I don't know what went wrong last year but I think either there was some problem with the fit or the lens themselves because I have to put my glasses on the tip of my nose to see through them. I repeated that I hoped she could help me chose the right frames and again she said no and splayed out on a chair staring at me. I said knew the problem wasn't a change in my eyes because my contacts were fine and my eyeglass prescription didn't change much then or now. She kept talking over me and "correcting" me for things I wasn't wrong about or even saying in a bizarre way. It was really shocking and uncomfortable. I've never been around a "professional" that acted like this before. It was very unsettling. I'm not an optician. It's her job to help fit me with the proper lens and glasses. I told her I knew it could be a glasses shape/lens issue which is why I wanted some guidance and she just kept talking over me in a really argumentative, aggressive way. I finally just grabbed my prescription and left. She was incredibly rude and hostile. My husband had brought frames with him to be filled with his prescription so he stayed a minute to get help with that. Hopefully they will be be fine? We were hesitant about dealing with her at all but since he had brought glasses he knew worked we thought maybe she could handle placing the order. I hope we didn't make a mistake. After I left to wait in the parking lot he told her that the problems I had last year dragged on for months with the very overwhelmed and now retired worker for various reasons beyond my control and that I had finally given up and made do for the past year but that my glasses haven't been really useable. She said the woman had been "covering for her" when she was ill and that "everyone has problems". Truly, what is going on here? Isn't having glasses that fit and you can see out of the bare minimum you can expect from an eyeglass shop? I've been wearing glasses for 35 years! There has never been this level of drama. I truly was excited to get help and spend hundreds of dollars at this place and this woman was so combative and unprofessional I had to leave with nothing. So three stars because I love the doctors but I would avoid the eyeglass shop like the plague just in case you have the misfortune of encountering this woman. A stranger off the street could give you better service.

Dr. Hays is awesome. Professional, friendly, courteous. Explains all procedures with simplicity…read moreand clarity. Staff support is great, especially Ginny for choosing, fitting, and repairing lens and frames. Never problems with billing or acceptance of insurance.

Dawn was quick to help clear up the confusion with the insurance…read more Thank you so much for making sure I was able to receive the maximum benefits allowed on my policy. The only reason my update it four and not five stars is both times I ordered contacts and asked for the left lens prescription they split the order into one box for the R and one for the L eye. I have a ton of the R eye prescription as that has been my power for years. Thanks for the fast turn around in helping out customers with insurance.

I had my first appointent at Federal Hil Eye Care and it was a wonderful experience. Every front…read moredesk person was helpful and attentive. Sherry was so, so nice and informative about the specific procedusres I had done. And Dr. Klassman was exceptional during my exam. He was thorough in his assessment, offering insight and background information that helped to give a grounded understanding of my eye health. He was patient and kind in a way that made me feel very comfortable. I've historically had subpar, terrible interactions at the eye doctor so this was a lovely reparative experience. I look forward to continuing my care here!

Thank you Dr Klasman once again for taking such great care of my eyes. A slight prescription change…read moresince my recent health scare, with your confidence that I'm on the road to wellness once again is more that I could have asked for. I appreciate the thoroughness of the exam leaving no stone unturned for my health and wellbeing.

Best customer service ever, thanks to Mary. She spent as much time as I needed spinning the rack,…read morehelping me try on frames, and giving me the honest feedback I was asking for. I'm terrible at making decisions, but she was patient, supportive, and genuinely invested in helping me find what worked. She even checked my insurance and walked me through options for both glasses and contacts that made the most sense for my needs. Honestly, I would have walked out empty‑handed again if it weren't for her. Instead, I'm actually excited to receive my new glasses and contacts so I can finally see clearly. The exam itself was quick, easy, and thorough. The clinician was friendly, explained everything clearly, and never made me feel rushed. He went over all my options for glasses and contacts and broke down the pros and cons in a way that made sense. Overall, an excellent experience from start to finish.

I had the most wonderful experience at Levin Eyecare. Every single person there made us feel…read morewelcome and comfortable. Dr. DeRose was absolutely amazing. He's extremely knowledgeable and explains everything in a way that is easy to understand. He's warm and personable, kind and respectful, and really takes the time to get to know his patients. He asked a lot of questions and gave a very thorough examination. All of the other staff were just as helpful and friendly. I will definitely come back for my follow up in one year and recommend this place to others!

very professional and kind staff! minimal wait time. I even refer my coworkers who don't live in…read moreCanton to come here.

The doc immediately realized that Johns Hopkins had given me glasses that were far too strong…read more I got new glasses and sunglasses for a good price and am extremely happy with the entire experience.

I have been coming to this office since it opened (and before that to Dr. Getz's father's office)…read more My wife and I have always been happy there until Dr. Getz retired. The office staff is now unprofessional and extremely rude. My wife tried to make an appoint with the office and, because we do not have insurance, was put on hold for so long that she finally gave up and made an appoint with a different eyecare office. For all the years we both were patients, we paid for our exams and glasses at the time of the fitting, but I guess that was not even considered. I decided to try the office again in July, and paid for my exam and glasses at that time. At the end of January, we received a $25.00 bill with a threat of a $30.00 late payment in 10 days. We had no idea this additional money was owed and asked why a call couldn't have been made instead of the nasty notes. The reply from Ashley was, "We can't call everyone who owes us money!" The bill was paid, and they have lost two long-time patients.

I have been to this office on two separate occasions with issues with my eyes non related with…read moreneeding glasses. The first time was for a blocked passage on my eyelid that popped up suddenly that I couldn't seem to remedy and the second just a few days ago turns out I had a a scratch on my eye. Both times they managed to fit me in the same day I called and had pointed me in the right direction for the healing process. I can not thank them enough. I also self pay and do not carry insurance plan for this and was not price gouged. Very thankful for all they have done for me and will be a returning customer!