very professional and kind staff! minimal wait time. I even refer my coworkers who don't live in…read moreCanton to come here.

The doc immediately realized that Johns Hopkins had given me glasses that were far too strong…read more I got new glasses and sunglasses for a good price and am extremely happy with the entire experience.

My husband's frames were broken when the lenses were removed, and the gentleman acted as if it…read morewasn't his fault. Of course it was his fault - he broke them. Replacement frames were ordered, but we were charged for them. I feel the company should have paid for the replacement frames. We paid for something that was not our fault.

They are wonderful. Repaired eyeglasses for me during the pandemic when I was a new patient. Since…read morethen my whole family goes to them with great results. enjoy everyone in there, not just the doctors who are wonderful

I have been coming to this office since it opened (and before that to Dr. Getz's father's office)…read more My wife and I have always been happy there until Dr. Getz retired. The office staff is now unprofessional and extremely rude. My wife tried to make an appoint with the office and, because we do not have insurance, was put on hold for so long that she finally gave up and made an appoint with a different eyecare office. For all the years we both were patients, we paid for our exams and glasses at the time of the fitting, but I guess that was not even considered. I decided to try the office again in July, and paid for my exam and glasses at that time. At the end of January, we received a $25.00 bill with a threat of a $30.00 late payment in 10 days. We had no idea this additional money was owed and asked why a call couldn't have been made instead of the nasty notes. The reply from Ashley was, "We can't call everyone who owes us money!" The bill was paid, and they have lost two long-time patients.

I have been to this office on two separate occasions with issues with my eyes non related with…read moreneeding glasses. The first time was for a blocked passage on my eyelid that popped up suddenly that I couldn't seem to remedy and the second just a few days ago turns out I had a a scratch on my eye. Both times they managed to fit me in the same day I called and had pointed me in the right direction for the healing process. I can not thank them enough. I also self pay and do not carry insurance plan for this and was not price gouged. Very thankful for all they have done for me and will be a returning customer!

I had my first appointent at Federal Hil Eye Care and it was a wonderful experience. Every front…read moredesk person was helpful and attentive. Sherry was so, so nice and informative about the specific procedusres I had done. And Dr. Klassman was exceptional during my exam. He was thorough in his assessment, offering insight and background information that helped to give a grounded understanding of my eye health. He was patient and kind in a way that made me feel very comfortable. I've historically had subpar, terrible interactions at the eye doctor so this was a lovely reparative experience. I look forward to continuing my care here!

Thank you Dr Klasman once again for taking such great care of my eyes. A slight prescription change…read moresince my recent health scare, with your confidence that I'm on the road to wellness once again is more that I could have asked for. I appreciate the thoroughness of the exam leaving no stone unturned for my health and wellbeing.

Dr. Williamson did my eye surgery. Very skillful, wonderful bedside manner, and answered all of my…read morequestions. Can't say enough.

Catetact Surgery We. Went to BEP EYE SURGURY above 6 months…read moreago. They checked out my vision; did testing, gathered all of my info. They recommended a plan. They gave me a plan for the Surgury. I feel that they did. not tell me in layman's term's; as I am not a Doctor. Their Recomendations veried. My eye site was very good for long distances. Up close Vision; I wore dollar glasses for reading purposes. I told them I do not want to have to wear glasses to read up close. THEY ALSO OFFEREED ANOTHER WAY; but I would need to pay out of pocket $5000. Dollars for.. I said, No. Another Eye Doctor gave me another option that they did not offer. They could do two different solutions; one for the left eye, one for my right eye. BEP DID NOT OFFER ME THIS OPTION. Dr. Williamson set me up for the Surgery. I told them that due to my bad Anxiety, I needed to wear my Wireless Ear Buds so I could use my wireless ear Buds. They said no, they would not let me do it. I Needed it due to my Bad Anxiety. They said NO!WHAT DOES WIRELESS EAR BUDS HAVE TO DO WITH EYE SURGERY. After arguing they finally said OK, reluctantly. Long story short, I had the Surgery. It seemed like a long process for many months. When I told them, when they asked me, I did not feel I got what I was expecting at all. In the end, they said i would still need to wear glasses everytime I read! I was in total shock! They agreed to not need Eye glasses to Read up close. This WAS NOT WHAT WE AGREED TO. HAD If THIS WOULD BE THE OUTCOME; I would not have had the Surgery at all! They argued with me! I would not have had the Surgery! I already had great long distant vidion. The only thing I wanted was Not to wear eye glasses!at all! They were not forthcoming with me. Worse yet, when I asked to Speak with Dr. Williamson to call me on numerous occassions . Over a period of two months, she did not call me back. Just missed calls! I called my Attorney. A lady in the office named Tina, was not nice She argued with me and she seemed to act like a Lawyer! She denied everything I said! I Cannot even believe what she told me. The only advantage I received, seems to be somewhat brighter vision; Nothing more. In the End, My wife & I were very dissappointed in the Results. I just did not get what We expected, at all. I had also asked them to send me the paperwork which they never sent to me either. They just ignored everything we said. It looks as though. We need to Contact Our Lawyer. Do not Trust this Staff!

Dr. Hays is awesome. Professional, friendly, courteous. Explains all procedures with simplicity…read moreand clarity. Staff support is great, especially Ginny for choosing, fitting, and repairing lens and frames. Never problems with billing or acceptance of insurance.

Dawn was quick to help clear up the confusion with the insurance…read more Thank you so much for making sure I was able to receive the maximum benefits allowed on my policy. The only reason my update it four and not five stars is both times I ordered contacts and asked for the left lens prescription they split the order into one box for the R and one for the L eye. I have a ton of the R eye prescription as that has been my power for years. Thanks for the fast turn around in helping out customers with insurance.

Absolutely every physician and practitioner is exceptional. I've been with them since 2021, two…read morecataract procedures later and my vision is great. The only thing that's not great is their phone service. I stopped calling and just go into the office if I need something. The admin team is super sweet, unbelievably proficient at their jobs, and will go to the wall to help. Doctors Kommana and Garcia are wonderful. Kommana did my right eye in 2025 and Garcia did my left in 2021. Pain free. Super simple. Vision perfect.

So during and after Covid, this location was impossible to work with! No return calls.....I…read moreactually had to bring my calendar in to make an appt. Not cool. But because I hold Dr Parks in such high esteem I decided to try one more time. Since my awful experiences they are back on track. Phone's answered, staff great from the reception desk to all the techs. I will now highly recommend this location once again.

Omg I finally found a great Eye Dr. - no wait - appt receive on the same day - very modern - Dr is…read moresoooo spot on - staff is very helpful

We followed the greatest eye doctor in the world, Dr Melissa Connolly, from Pearle to here. We…read morewould follow her anywhere because she is the most caring and competent medical provider we have ever known. Her exams are thorough and done just right, so when your glasses come along, they are perfect for you. The store has a large variety of frames in every style - even bigger frames for us big tall folks. The staff - Amanda is the greatest too, at fitting, at getting just what you need, and caring. They really make you feel special at EyeFit and I recommend them without any question at all! PS Their prices beat the big chains and they make you feel as if YOU are the only customer they have.