When my eyeglasses broke on Maui, I was not sure what to do. I googled "eyeglass repair Kihei" and the first location that came up and had positive reviews was The Eye Gallery. I drove over right away, hoping they would help me. I went to the reception desk and explained what had happened. Gerilynn came out to help and could not have been nicer. She assessed the problem, knew what needed to be done, and made the repair right away. It did not matter that I had not had the glasses made there; she was courteous and helpful. This was one of those experiences that makes you want to shout praise far and wide. Whether you need an eye exam, glasses, sunglasses, or a repair, I would not hesitate to try The Eye Gallery. read more

my family has been going to her for years my son missed his appointment and she charged us $50 dollars for no show when asked that she would make more than that if we kept coming to her she said she doesnt make any money from us or our insurance does that make sense? read more

Very thorough and takes the time to really examine your eye. Saw cancer in mine so I got it taken care of before it took over Will always be grateful read more

Dr. Van is fantastic in every way, as well as the opticians. Couldn't ask for a better experience from beginning to end.

This place is still outstanding with its customer service and offerings. This unassuming little office in the middle of a business park provides the most charming service and caring attention. Glasses are normally expensive anyway, so when you are about to throw down some money on eyewear, you are hoping that you'd be appreciated for coughing up that money without so much as blinking an eye (ha). Therefore, when you are treated well, with smiles, and when you are not rushed and encouraged to take your time, you feel special. Who doesn't want to feel special if you are spending 100s of dollars? I've been here three times, and each time the experience just gets better. The last time I was here they gentleman who works the glasses offered to order me a pair of sample glasses in a different color, just to try on! When I came back three months later (hurricane season and just bad timing), they had all the glasses I had tried on and the new one ordered just for me, in baggies, with my file! I learned that since I was a customer they offer eyeglass cleaner at no charge. I can come back and refill the bottle anytime. I was told, "It's just part of the experience." Nice. I also learned that since I ordered glasses through them, if I want to stop by every three or four months for a "sonic cleaning" (to get rid of all that junk that builds up inside the frame and nose pieces), I can do that. At NO charge. Woah. It's like I was at Costco, but just for glasses. Love it. Thanks, The Eye Gallery. Everyone should come and see you! (ha). read more

I'm here on Maui for my kids' fall break and while it was only a short plane ride here from home...I forgot to pack my contact lenses. I have glasses, but I like to wear contacts when I swim and I don't have prescription sunglasses with me. Luckily, my doc was able to send me the prescription and this morning I spoke with a very friendly and super helpful person at Alicia Van, OD. I forwarded an email of my prescription and learned that they'd have the lenses for me 'at my convenience.' I went in and there they were. They also gave me a printout of my prescription, which is very handy and thoughtful. Lovely office and wonderful people. If I lived here that's where I'd go for sure. read more

Excellent eye care in a convenient location. Everyone was so helpful and friendly. Special shout out for Brian. Good prices, too. I'll never go anywhere else for eye care ! read more

I am visiting from LA and needed an urgent replacement of contacts for my astigmatism. I called and the staff was incredibly patient, checking my prescription to see if they could accommodate and low and behold, had a set I could use temporarily to tide me over during my trip. I came into the store, everyone was super sweet, efficient and I was in and out within 10 minutes. Thank you so much Doreen! (Sorry if I caught your name wrong!) read more

I went to visit these nice people today when my glasses temple came off. Just recently having moved to the island, I wasn't able to go to my normal glasses place. I walked in, asked them if they could help repair my glasses, and not only did they help me, without charging me, but they treated me with incredible kindness and sincerity. When my prescription expires, I can't wait to visit this place. Kindness goes a very long way! read more

Great and fast service. Came here after I broke my contact lens on vacation and they found me a new pair within 2 hours. Very grateful for them! read more

I switched to the Eye Gallery last year because they are a certified Maui Jim retailer and I was in need of new sunglasses. The experience then was great, everyone was so nice and helpful. However, when I called this year to schedule an appointment because 1. I started having eye pain and 2. I'm due for my annual eye exam, I was told that they didn't have any openings until July. Okay...4 month waiting period- works for a regular exam, but not for the eye pain. The person on the phone offered to put me on a wait list and advised me to just make an appointment elsewhere without any referral of where I should try to go. She also said "yeah, we preschedule a year ahead of time- you must have opted out." I always preschedule my appointments, even my hair appointments, that way I know it's done. I'm pretty disgusted with her flippant attitude on the phone to say the least and now I have to find a new doctor, again. It really is too bad because I really liked Dr. Van, but with how my eye is feeling I can't wait 4 months. A great experience 1 time is good, but consistency is key- and that was not the case this time around. read more

Outstanding service! The ladies at the eye gallery were awesome to deal with, extremely helpful and welcoming. If I lived here in the island they'd be my go to for all things eye related. read more

Nice friendly place. Updated equipment and a large selection of frames to choose from.

Awesome customer service! Dr. Van has been my family's favorite eye doctor for over a decade! Highly recommend "The Eye Gallery" if you're in need of an optometrist! They are second to none. read more

Great, friendly service! Thank you guys for fixing my glasses. I was a tourist in Maui when the lens popped out of my sunglasses. It was a simple thing -- the screw just needed to be put back in and tightened and these guys fixed it for free. Thank you. read more

Professional and the most thorough Eye Exam I have ever had. I purchased my glasses and my contacts from The Eye Gallery.

So professional and super informative! She also has a great slection of fashion frames too. Dr. Van was super easy to talk to and definitely helps you take better care of your eyes. Her tecnology is current and her offices are well kept. I would defnitely refer others as well! read more

I'm very picky when it comes to optometrists, dentists, doctors, etc. the Eye Gallery was a wonderful experience! Dr. Van was very professional, informational, and friendly! The whole experience was very comfortable and welcoming! David, the man that assists you with your frames or lenses options was very accommodating and helpful! So glad I found a new optometrist that I look forward to going back to! read more

I've been seeing Dr. Van for several years now. She's the best eye doctor I've ever had- she's professional, efficient, timely, personable, and funny. No matter what's going on with my eyes or my kids, she immediately knows the deal and solves the problem. Plus, they have a great selection of fashion-forward frames. read more

Wonderful service! I was on vacation and ripped my contact lens. Dr. Alecia Van took me in right away and did an awesome exam... Noticed a few problems with my eyes others have missed. Very friendly staff. I wish she could be my full time eye doctor! read more

Great service re-installing my lens that popped out when we were visiting MAUI recently. Highly recommended. Charles Pidcock read more

The staff is friendly and helpful. The gentleman that helped me was kind and took great care in his work. He made sure my prescription sunglasses were made perfectly and they even arrived before he had promised. He was kind enough to look over my daughters glasses and tighten them for her. They are great! read more

Dr. Van is not only a consummate professional but also genuinely cares for her patients (other eye doctors seem to take a clinical approach, so this a key difference). Her knowledge base is way beyond what is usual, particularly in epidemiology, so there's a high likelihood Dr. Van will accurately diagnose and treat a problem immediately. I would refer anyone to her without reservation; in my estimation she's the top optometrist on Maui. read more

I've been going to Dr. Alicia Van for a long time, but am new to Yelp, never had the time. But always wanted to write about how sweet Dr. Van is. She is patient, takes her time, I never feel like I'm rushed. I like to ask a million questions, and I never get the feeling she's getting impatient. She's very gentle when its something that makes me nervous. She even answers questions about other areas of health. Brian who orders the glasses is nice, and Doreen the office person is very accommodating. Nice office, good selection, even for low end glasses. My regular Doctor keeps trying to refer me to another eye doctor and I refuse. Won't go anywhere but Dr. Van, at the Eye Gallery read more

I had a great experience at the Eye Gallery. Dr. Van was extremely thorough, professional, and friendly! Her office is comfortable and she has a great selection of glasses. Highly recommend. read more

Aloha yelpers! Had to sign up with yelp to let all know how thorough, professional, friendly and explanatory Dr Van is. She is a top notch optometrist and you will surely be pleased by her attentive care. read more

We are staying in Maui and my wife broke her eyeglass frames. Brian went above and beyond to find a replacement frame at a reasonable cost for her lens. We are very appreciative of the excellent customer service provided by the Eye Gallery. read more