Sara is an absolute amazing lash artist! Her work space is very clean and her work phenomenal!…read moreAlso. She is so kind and friendly! Love her!!!!

absolutely love lash love connection. Carmella is the absolute sweetest and she has such a high…read moreattention to detail and she went the extra mile to give me the results i want. sadly lash extensions don't stay on my lashes very well, nothing to do with the lash services provided here, but i will definitely keep coming back to get my brows done and will happily recommend them to anyone who asks. the prices are a tad high, however the environment is so peaceful and calming, they make you feel so comfortable while you're there. definitely worth the price.

I usually get my eyebrows threaded. I went for the tint after the the threading for the first time…read moretwo weeks ago and they did an amazing job I got so many compliments on how perfect my eyebrows looked and still look,! Thank you so much

No-one was at the reception desk when I walked in. Everyone was busy serving clients. One of the…read moreworker saw me and had to walk over mid session to explain how to book appointment on a tablet screen. So I did wand waited for 25mins. There were no seating area what so ever to wait so it was a bit awkward to stand in the hallway of the mall. The girl who did my eyebrow threading service was nice but she was slower than what I expected. Nothing is inherently wrong with being slow, im just not used to it being done this way. The eyebrows turn out great, except that one of my eyelids​ felt irritated and hurt to touch. So I guess she may have threaded too hard in fhe wrong spot. Ive never had this happened to me before at other places ive been to. Now j have to deal with a scar on my eyelid that hurts for days. Also during the session she get some of my eyebrow hair in my eyes so that wasn't fun :/ Im trying to be understanding but the eyelid burn is bothering me so much and she seemed to be unaware of it. Overall I expected more than this

I've been to Frilly Lilly twice now, and I am never going back to my old place - it's freakin'…read moreawesome here! I see Jackie for waxing (underarms and bikini) and she is by far the best I've ever experienced. I had a traumatic waxing experience years ago (think skin ripped off, blood, scabbing for weeks...nasty), but I've started looking a bit sasquaatchy so I've decided to give it another go. Jackie makes you feel totally comfortable even when your bum 'oley is exposed, which is not an easy feat. Cannot say enough good things about this place and Jackie...highly highly recommend!

Great selection and service. I was looking for something obscure and was pleasantly surprised by…read morehow helpful the staff was. This was something we experienced throughout downtown Victoria and it really enhanced our visit.

Jesse really cares about making beautiful nails for his clients. It really makes a difference which…read morenail technician you book with. I specifically requested Jesse this time and was so very happy with my nails. Get compliments on them every day. So thin that I have no more trouble picking things up. A little on the sharp side so I need to be careful not to scratch myself but I did ask for a pointy style. The floral design was already in the clear tips that I chose so it kept the cost down while giving me the nail art look that I enjoy wearing. Cost was $65 including removal of the previous set which was quite a chore to do since they were so thick (see my previous review)

Environment not welcoming. Shouting at each other. Very uncomfortable. Not very clean or sanitaryread more

I highly recommend Josie for doing lash extensions. She was competent and took time to understand…read morewhat I wanted. Pleasant surroundings and comfortable "bed" for the procedure. She accommodated me by coming in on a day she wasn't going to be in. The price was very reasonable compared to what I pay in California! A good experience all around. Thanks for rescuing my scraggly lashes on short notice!

From the owner: Eyelash services in Victoria read more

Absolutely the place to go for eyebrow microblading/shading! Ashley is amazing and takes the time…read moreto ensure the shape and color are right. She will listen to what it is that I want and then make suggestions and provide advice. She makes sure I leave happy no matter how long it takes. So professional and easy to talk to as well. I don't usually enjoy long sessions for any kind of cosmetic treatment (hair, nails etc), but I always enjoy seeing Ashley. I also appreciate the clean, professional and quiet location. Highly recommend! Annabelle

Christina is not only a lovely person, she is the ultimate eyebrow artist and pro. She did such an…read moreamazing repair to my old blading (done by a previous salon a decade ago.) Christina had to colour correct and if that wasn't enough she also had to fix "crooked" brows. Now they are magazine worthy! I never thought my eyebrows could look so beautiful again. The previous brows bothered me so much and I was very self conscious of them. Thankyou! Studio Kanti is THE place for eyebrows. (5 Stars is all that is available as the top review, but I want to give 10 Stars.)

I am so pleased to give Emerald Day Spa an excellent rating. I have been a client there for the…read morepast 6 years and I cannot speak highly enough of the service provided. My aesthetician, Paulo, is charming company who is a perfectionist when it comes to skin care. The atmosphere is relaxing, friendly, and casual; the location at Cedar Hill and Hillside is conveniently located ....not downtown, but 5 minutes from my North Jubilee home. I would not consider going anywhere else! Keep up the excellent service; Emerald Day Spa is A real gem!

Not a good experience…read more I don't write a lot of reviews. I tend to write them when an experience is either really amazing and I want people to know, or it's really not good and I don't want people to have that experience. For context, I've had a lot of facials in my life-- too many to count. I'm new to Victoria and can't get to my longtime facialist on the mainland for at least a few months, so I decided to try to find someone good in Victoria. I thought to try Emerald Day Spa because of all the good reviews and awards. I specifically booked an extraction facial. When I was asked by Parisa, the facialist, if I had any concerns or things I wanted her to know, I said I was there for extractions, most importantly. I asked if she could turn on the light so I could show her specifically what I wanted her to pay attention to. She said no, that she would look at my face when I was on the treatment table. This struck me as odd, because I can't look at my own face when I'm on the table, and how can I be sure that she's seeing what I need her to see?? Next, after I'd changed, she took forever to come back in. I started calling out, "Hello! I'm ready!" but she did not return for at least five minutes. It was bizarre and stressful. Then she asked if I was comfortable. The towel I was lying on was really old and rough, and I asked if she could remove it. But instead of just taking it off, she left again for another five minutes! Once again, I called out, "Hello! Hello!!" She finally came back in and I said, "Wow, that was a long time just to take away a towel." Then, she didn't remove the towel and instead put down a sheet. This was okay, but to lose ten minutes of my hour and fifteen minutes while I was lying there, cold, was weird and unpleasant, to say the least. When she got to the extractions, I again said that I wanted to show her what really needed extracting, but since I had no mirror and I was now lying down, I couldn't be sure that I was pointing to the right things. She told me she saw what I was talking about: white heads on my nose, an enlarged pore that gets really clogged, and most importantly, a very large white head by my ear that needed to be punctured, drained, and extracted. I repeatedly pointed it out to her. She started the extractions with a small machine, and then said she was missing something and left again! This time leaving the door open!! OMG. Any relaxation I'd achieved was torpedoed as I heard the people in the hall walking by, talking, and I worried that someone else would come in. Back to the facial... Like I said, I've had countless facials, and I know what extractions feel like. She was NOT doing extractions. She continued moving the little machine around my face. I'm sure it was doing something, but it was not getting out whiteheads, blackheads, etc. Then she got to the area with the very large blemish. She futzed around a bit with the machine, and then said, "It's all cleaned out." Well, let me tell you, the big blemish is still there, as are the white heads on my nose and the clogged pore. It's like she did NO EXTRACTIONS AT ALL. No joke. Now I need to find another facialist who can actually do the extractions, or make the trek to the mainland. And I'm out $183 for something that did not do what it said it would. Perhaps there are other treatments that are good. I'm guessing that with all the rave reviews, other folks have had good experiences. But let me tell you, an extraction facial with Parisa is not why this place is winning awards.

I got a haircut with Laura-Ashley recently that was honestly one of the best I've ever had! I…read morehadn't had my hair cut in a long time and Laura-Ashley listened to exactly what I wanted and delivered a fabulous cut. She is super knowledgeable about hair and knows exactly which cuts would flatter me according to my hair type etc. I will definitely be retuning to see Laura-Ashley in the future. Plus we had a great time chatting about Bravo shows!

came into heartwood for the first time and Elise did an amazing job so happy with the result. I am…read moredefinitely coming again

i have been getting my nails done here for some time now. the service is beyond amazing. I ask for…read morevery detailed designs when I get my acrylics done and Mo and Lola are absolutely amazing! Not only do they understand what I want (my ideas are sometimes a little wack) but they look even better than the reference photos. It's a lovely business as well run by some of the most talented and kindest people. You get an amazing services for a low price and it is 10x better than any other nail place I have been to. They also offer a lot of other services that I've yet to try but hoping to soon!!

I had a great experience there the first time I went for a pedicure, but after my last visit I…read morewon't be returning. The nail polish was poorly applied, no top coat, my friend and I were left a bit abandoned after 1 coat of polish was applied. I don't need special treatment, but I felt like an inconvenience. very disappointing.