Called for last minute appointment openings and they got me in within the hour, nice staff and…read morewilling to do the design and any small changes I asked for

I went in with a friend at the same time, a man was doing her nails and a woman was doing mine. We…read morewere at the same point in our nails when her nail tech left for about 20 minutes and then came back and she was still done before me. I had to correct her a few times because my nails were uneven in length and shape. by the time I was done my friend had been sitting there for 15 minutes. At that point i just wanted to be done with it. After paying i just left and when i got to the car i realized that one of my nails was obviously glued too far down my real nail because it was basically lifting off my real nail from the tip. There was nail polish on my cuticles making me feel like its just gonna pull the whole nail polish off and acrylic too far around the actual nail again feeling like it would pull off the whole nail. My friend loves her nails and he did a wonderful job with them but I just feel as though I was given someone pretty inexperienced. I think if you get the right person you will have a job well done.

IMHO, this is the best massage place in this area! Staff is really nice and kindly and the…read moretreatment is better every time :)

Physiotherapist Rachel Rubin-Sarganis has on two occasions surprised me by asking me to allow a…read moretrainee into my private sessions, with no advance notice. They were both standing in front of the door of the treatment room, and to say "no" would be very awkward. I was not informed this was a training facility, and not asked in advance if I would consent to his presence in my treatment. The first time (May 2nd/2025) I allowed it, but the second time (May 15th/2025), I said no. I was put in a physical position to have to say it to both of them in the moment. I allowed it the first time because I desperately needed pain relief, was surprised, and was afraid refusing the trainee would negatively impact my session. My pain escalated just from the stress of the interaction. On the second occasion (May 15th) When Ms. RS and I got in the room, I said that I would have liked to have been informed and asked in advance. I have been in trainee sessions with other practitioners, but was always part of an informed consent process. I also reminded her that I am in regular physiotherapy as a survivor of a vicious assault. This has left me permanently disabled, and in severe chronic pain. I expect her to be trauma informed sufficiently to understand not to spring surprises on clients. And to understand the effect this might have on a survivor. I have a spinal crush injury, nearly died from this experience, and my life has been severely impacted in every aspect. I even need a task trained service animal. First, she sat across from me and apologized. I started to accept her apology, then she interrupted me to falsely claim that in the first instance, she had taken me aside in advance to ask for consent. I told her that I was about to accept her apology. But now that she had rescinded it to lie and gaslight me, I didn't want the session. She kept touching me, and I told her to stop. I was shaking, and told her so. I stood up, and said I was leaving. She could have easily just let me get past. Instead, she stood up, planted herself in front of me, and kept backing up to block me from getting to the door. She again put her hands up, trying to touch my arms and shoulder. I had to tell her, "Stop blocking me," before she'd move. She again lied, saying she wasn't blocking me, while she was in the act of doing so. We had been on the long end of the room, and she backed up to block me four steps to the door on the other end. Her trainee was right on the other side of the door, and likely heard our interaction. I was further humiliated and hurt. I requested and received a refund. I was still shaking. To have what seemed like a gentle and caring healthcare practitioner turn into an abuser, was shocking. It was humiliating and very distressing. I then cancelled future appointments with her and with the counsellor with whom I had an appointment. Ironically, my counselling was to be about being violated by authority figures. I cannot trust this clinic for their services. I had difficulty driving home, and nearly got into an accident. It is now 2 1/2 hours later, and I'm still shaking and unable to eat. I need regular physical therapy, but it will be a while before I feel safe to book as session anywhere. I'll have to start my research over, then repeat the painful, stressful and expensive initial assessment elsewhere. I have filed a complaint with Ms. Rubin-Sarganis' professional association. She doesn't even have the regular courtesy most people exhibit when asking if they can bring an extra person for dinner, let alone to a private healthcare session.

I've seen a lot of physiotherapists and Lauren has been by far the best. She has helped me recover…read moreincredibly well from my elbow tendinitis in the last few months. The office staff has also been friendly and helpful.

I can't speak more highly of the team at Koi Treatment Centre. They know their stuff, they're…read morethorough and well-educated and extremely friendly. They work very hard to try to accommodate your needs and schedules and they're just excellent.

From the owner: Our therapists will perform a thorough health assessment, give you treatment and recommend any…read morehome-care exercises that will benefit your condition. Did you know that Massage Therapy has been proven to: - Lower stress hormones and decrease anxiety and depression. - Increase mental alertness. - Increase the number and activity of immune cells known as as natural killers. - Help babies, children and adults sleep longer and more soundly. - Improve body image in women suffering from eating disorders. - Increase serotonin and dopamine levels.

cleanest, friendliest, most relaxing environmen! thanks Alanaread more

Lovely experience! I've had five lipolasers done on my abdomen and its helped me tighten my core…read moreand rid of stubborn fat. I didn't know what to expect but I'm glad I found esteem treatments. The service was wonderful, and the spa was clean and the experience itself was relaxing as well as enjoyable. Alana is amazing, she's knowledgeable and makes you feel at home. I'd definitely reccomend and look forward to returning!

Booked online arrived 4 people ahead of us was informed there computer just deletes, some people…read moreweren't on the list. just want people to know booking online don't work

I took a haircut from this salon and the barber was so friendly and suggested few tips to maintain…read moremy hair. I would recommend this place for sure.