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    Alico Auto

    2.2 (6 reviews)
    Closed 9:00 am - 4:00 pm

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    West Auto Sales

    West Auto Sales

    (16 reviews)

    We had a great experience buying our Mazda CX-30 from Jorge at West Auto Sales. I saw a few…read morenegative reviews online, but I can honestly say they don't reflect our experience at all. After getting the runaround at a dealership--including a $1500 fee just for paying cash--we decided to walk away. On our way out, the dealer tried to call us back with a "better deal," but by then we were already on our way to West Auto Sales. From the moment we arrived, Jorge was straightforward, respectful, and zero pressure. No games, no hidden fees, and absolutely no BS. We paid cash without any added fees, and the entire process took less than two hours. It was by far the smoothest car-buying experience we've ever had. If you're tired of the dealership tricks and just want an honest deal, go see Jorge. Highly recommend.

    I leased a Jeep Cherokee 2014 from West auto sales. Pedro. Not only relentlessly hit on me and…read morestalked me on my social media asking me for nudes. The man who leased me the car. But the car broke down monthly and I had to pay for not only the car payment, but they forced me to pay for the car they lease me breaking down monthly. When the car broke down for good two days after I just paid them to fix the car for the millionth time they promised to lease me a car without having to pay to get into a new car. Then they changed their mind and wanted to charge me 1500 to get into a new car after paying Them to fix that car that was constantly breaking down. After they promised me they would get me into a new car for free. After I said no, they put me as a repossession. I do not recommend this place. They are terrible.

    Ken Garff West Valley Used - 2013 Chevrolet Camaro For Sale West Valley City, UT

    Ken Garff West Valley Used

    (24 reviews)

    Just bought a 2012 Chevy Cruze from these guys. I am really excited and satisfied with my purchase…read morethe only thing keeping me from giving them 5 stars is that they blew off the fact that the car has so many scratches on it didn't even offer any sort of advice on what we can do about it. They also had told me that they would fill the gas tank upon purchase of the vehicle. When we finally said ok the guy who pretty much sold the car to me disappeared and handed me back over to another guy. When we mentioned not to forget the tank of gas that guy acted like it was a joke, we flagged the guy down that told us that they would do that and he said he would make sure we got taken care of. I left in the new car feeling very excited about my purchase, after driving a while I looked down and noticed that I did not get that tank of gas I was promised. If you are going to promise those things you need to follow through. It makes customers feel like you will say anything to get a sell when you do not follow through no matter how small the promise. These 2 small things being taken care of would have definitely given them 5 stars.

    My experience with the salesperson at this dealership was great, and I ultimately purchased a 2016…read moreChevrolet Suburban from them. Due to my work schedule, I wasn't able to fully inspect the vehicle myself before taking it home, so I relied on the dealership's inspection and trusted that the vehicle had been thoroughly checked as stated on the inspection sheet they provided to me. However, the same day I brought the vehicle home, I noticed the brakes were creaking very badly--almost like a seized caliper. This is a serious safety concern, and I do not feel safe driving the vehicle with my wife and child. When I contacted the dealership( I was at the dealership to get my car detailed), I was told they would not address the issue because the vehicle was discounted. At no point during the purchase process was any brake issue disclosed to me. If this had been communicated beforehand, I would have addressed it prior to purchasing. I am respectfully asking the dealership to reconsider and help resolve this safety issue. I believe it's reasonable to expect that a vehicle sold after an inspection should not have an undisclosed brake problem. I'm hoping we can work together toward a fair resolution. Updates, After receiving no response from the dealership regarding my concerns, I escalated the matter by emailing Ken Garff corporate. The following day, manager Jeff who had previously stated the dealership would not repair the issue contacted me and asked me to bring my Suburban back in for service. The next day, I was informed the vehicle was ready for pickup. However, upon arrival, I immediately checked the vehicle and found that the brake issue was still persisting. I notified my salesman, who then informed Jeff. Jeff came out, inspected the vehicle, and stated that the noise was "normal caliper sound." To be clear, the sound is only coming from the rear driver-side caliper( from what we could hear), which is not normal. I expressed my concern, and after further discussion Jeff asked me to meet with Cody from service management to demonstrate the issue. When I met with Cody, I recreated the sound for him. After hearing it himself, Cody stated that they would work on the issue after Memorial Day and we like to make it right for our customers. I will bring my vehicle back on May 26, 2026. After taking the vehicle home (May 22nd 2026), I also noticed an additional issue where the vehicle shakes while stopped in drive at traffic lights, which appears to indicate a possible misfire. I will be informing Cody of this additional concern on May 26, 2026. Update as of 5/28/2026: I called Cody today for an update regarding my vehicle. Cody informed me that both brake calipers were replaced, and they were also able to feel the vibration issue coming from the vehicle. However, Jeff chose to decline any further diagnosis or repair and told Cody not to continue looking into the issue because "it's a used vehicle." Cody also informed me that Jeff would have someone pick up the vehicle today so I could retrieve the vehicle once they call me. If you are planning on purchasing a vehicle from this dealership, I strongly recommend having the vehicle thoroughly inspected by an independent mechanic or another dealership before signing any paperwork with them, they are not honest at all and will not communicate with you. In my experience, management was unwilling to properly address the concerns unless corporate became involved. Please do your research carefully before purchasing from this Ken Garff dealership. Additionally I forgot to mention the salesman attitude has changed in person and text, I requested service invoice multiple time in person and a text no response. I will never buy another vehicle from Ken Garff dealer.

    Alico Auto - usedcardealers - Updated June 2026

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