Found a great car for sale through Car Fax at Secured Auto. The vehicle was just as described. Eli…read morewelcomed me and after falling in love with the car, we quickly processed the transaction. It was efficient and painless. Eli was able to get me out the door in less than 2 hours including the test drive. He was also very helpful with financing options and extremely knowledgeable about the vehicle. I will definitely be back in the future.

Like other reviewers on here, I had looked at about 5 other dealerships and gotten the…read morestereotypical experience at each one. Ryan and Eli were a great team. They offered me the KBB price for my trade-in, were immensely accommodating and patient as I checked out the car and weighed my options and got me the exact price that had drawn me to them in the first place. I don't see any reason to go to another place for the purpose of car buying, as Secured Auto was head, shoulders, torso, and waist above the competition.

They made the process very smooth and simple. Shortly after…read morepurchasing the vehicle we noticed some issues happening that we should have noticed prior to purchasing it. The owner worked very closely with us to get these issues fixed and was very responsive the whole time. I'm very grateful and glad we decided to shop here. I would trust them for my next purchase.

drove almost 2 hours each way just to look at it for 5 sec and found damage not shown in pictures…read more Don't waste your time with these guys!

My experience with Utah auto Gallery was exceptional! Communication was Professional, pick up and…read moredrop off, went smoothly, and the driving experience was phenomenal. The vehicle we rented was in pristine condition to the point that we could not even tell that it had been rented before. Alex and the owners were enthusiastic and answered every question. The owner even had a few goodies installed for tuning to cater to any style of driving. I look forward to future experiences with UAG and highly recommend to anyone with interest.

I initially reached out to cancel a booking and was communicating with Mallory --who, despite…read moremultiple messages and clear communication on my end, made zero effort to help or follow up. Thankfully, after getting absolutely nowhere with her (or anyone else for that matter), I was finally able to get in touch with Joey who is the owner. He was the first and only person who actually listened, acknowledged the issue, and apologized for the lack of care I'd received. He was responsive, professional, and super understanding. Honestly, Joey's effort is the only reason I'm updating this review at all. Giving UAG another chance excited to see their team improve

Trevor and Laura a great to work with. They helped us find a van that was perfect for our family.read more

The owner and I worked out a deal on a car that had for sale late last night. I told him I would…read morecall first thing this morning to give deposit to hold vehicle. This morning I called, texted and email. I did not hear back from him. I tried throughout the day. Finally in late afternoon he returned my text and told me they sold the vehicle to someone else for a higher price that what we had agreed on. Don't do business with people who lack and integrity and don't keep their word.

Adam Heller provides a very unique and satisfying experience - I'll never go to a dealership again!…read more Adam brings extensive knowledge of the industry along with a fantastic support network for finding the right car or buyer along with transport, care and maintenance, etc. EmotiveDirect is the place to go if you are looking to purchase or sell a vehicle. As a PCA Instructor, Adam is also an excellent driver and a great resource if you're looking to track your car.

Highly recommend Adam if you're looking for that particular car. I found him through searching for…read morea specific car model/color/options. He had the perfect car and fairly priced. This was an out of state purchase so it required a little logistics to get it shipped to me. Adam was great with communication throughout the whole process and worked diligently to get everything done in a short time. I couldn't be happier with the condition of the car when it arrived and the amazing customer service Adam provided. He's not your typical car salesman. He is personable and very knowledgeable about the vehicles he has. When I'm ready for my next purchase I will definitely reach out to Adam before looking elsewhere.

I love it this dealership has a very good costumer…read moreservice. The options to buy are too many

a minute ago…read more ***UPDATE: Reached out again asking why my car was sold to someone else when I was already financed, they won't give me an explanation at all. These are shady ass people that work here. I read other reviews and it appears they sell cars that are stolen and some titles are not legitimate. Be aware! Other reviews state that their cars sold to them are "lemons." STAY AWAY! They don't care about honest people.*** Do not do business here! I had test driven a 2011 Camaro, got financing, and even got insurance for it. I am supposed to meet with these insensitive pricks on Monday and they sold my fucking Camaro today. (Saturday) I was supposed to sign papers on Monday, and take it home. I am out of town this weekend for a funeral and they sold MY car. Thanks a lot you schmucks! They don't care about their customers. I will make sure everyone knows about this awful company! I can't imagine treating people like this.

These are the Quangos who sold my wife the Kia that immediately threw a rod…read more They are refusing a full refund. They have forced us to pay for TWO tows now and re refusing to make that right. This is what they call customer service? Do NOT buy from these assholes! A complete rip off.

Not even a week since we got the vehicle and its already needing a engine replacement after being…read moretold the only issue was Transmission Belt. How can a vehicle pass inspection.

Update. Leo was nothing but a liar who tried to improve his appearance through superficial support…read more The car supposedly had one owner, and Leo told me that's based on the information they had, but the title clearly shows 3 owners. The next big lie was that they acquired the car in May 2023, when on the title it shows they acquired it and transferred the title on 06/22. Idk why I didn't look into the title sooner. Leo knew exactly what was wrong with this car and sold it to me without disclosing the information. I knew it was a mechanic's special, but he told me that the mechanic hadn't looked at it yet because they just got it. Not so, they had it almost an entire year before selling it to me. Liars, cheaters, scammers, and a bunch of low lives.

Bought a vw Rabbit from them and the first day driving it I realized the battery was only good for…read moreabout one start, so I had to replace that. I was sold the car as is, I was told it ran and drove fine, two Weeks after buying it the transmission went out. I stopped buy there shop to see if they could take the car back or help me fix it, but in short they basically said it's my problem not there's that they sold me a LEMON. -Would Not Recommend!