Visited Ion this past weekend to see a family member, and while I understand it's student housing,…read morethe upkeep left a lot to be desired. The lobby was passable, but the moment we turned the corner, we were hit with a strong, unpleasant odor and it only got worse on her floor. Whether it's the carpet or something else, it's clear (also from previous reviews) this complex needs serious attention. These students deserve better. A full upgrade is overdue.

If you've recently signed a lease here I'm sorry for you. This place has always had rat allegations…read moreespecially on the 1st floor. This building is currently rat infested & has been for months. The issue has gotten so out of hand that you may see rats in broad daylight. The price of rent & added fees are way too high to be living in this type of environment. They also charge for EVERY little thing. I've been charged $15 every month for a "balcony upgrade", which this balcony has NEVER been upgraded. I've been in this same until for 2 years, this fee began last year so I'd know it if was upgraded or not. If you don't mind living with rats & roaches you'll feel right at home! I've talked to every manager there is in the building & contacted everyone possible.... At this point the whole building should be closed until the problems are resolved. Honestly just save yourself the trouble & move somewhere else.

I would not recommend living here…read more The biggest issue was my air conditioning. It was broken for months, and my bedroom would get up to around 80 degrees. This counts as a "emergency" but no one answered the emergency line after calling multiple times so I was stuck with it for days. During the winter freeze, I also didn't have working heat, so my room was freezing, and this also wasn't resolved for weeks. There was a complete lack of communication. Maintenance would mark requests as "resolved" without actually fixing the problem or explaining what was going on, and it was almost impossible to get in touch with anyone for updates. Because they were constantly trying to work on the AC, maintenance was in and out of my apartment all the time, leaving doors wide open even though I have a pet that I pay rent for that could have easily escaped. Why am I paying so much to have my pet here and it's not respected? They would ask for me to keep my pet locked up but would give no notice of when they are coming, so it's unrealistic for me to lock up my cat for days at a time while I'm at work. On top of that, mold started growing around the AC unit and on my walls. The amenities are decent in theory, but even the clubhouse gets so hot that it's uncomfortable to study there for long periods of time. I also had a roommate whose dog destroyed parts of the apartment, and management didn't seem to do much about it. The dog wasn't on the lease and management did not care. Overall, the lack of communication and the way maintenance issues were handled made living here incredibly stressful. I spent months dealing with problems that should have been fixed quickly, and I never felt like residents' concerns were taken seriously. I wouldn't recommend this place to anyone.

I lived at the now named "Tradition at 777" for 2 years. Moving in, the unit was in TERRIBLE…read morecondition. Dirt all over the CEILING, candy melted to the floor, and tons of damage from past tenants left untouched. We had countless roach infestations and, though I love cats, we had some living under our unit, so the entire place smelled of cat pee. Our AC would go out at least once a month, leaving us in humid and hot conditions that they wouldn't fix for days since it wasn't deemed an emergency. During one summer it was a consistent 80+ degrees in our unit and they still would not fix our AC. Move out was just as horrible. I was charged for things I was told would be covered when moving in, like painting over nail holes. I was told as long as they were filled I would not be charged since they paint each unit after every tenant, which was evident to be untrue when I saw the condition of our unit when we first moved in. I am now being charged $110 dollars for them to paint over the tiny holes I patched, which I could've just left them to deal with. Many of my roommates were charged outrageous prices for things that were already broken and they would not come fix. One of my roommates had an ant infestation, as well as mold growing on her walls and AC unit, which I began to notice in my room once we moved out. Front desk workers are all college students who couldn't care less about your issues. They are basically getting paid to hangout with each other all day. They were always extremely rude when you would come in for an issue and would act like it was inconveniencing them to help you out, WHICH THEY ARE PAID TO DO. The only redeeming factor of this place is the amount of space in the unit. Living room in our 5 bedroom was huge and bedrooms were a nice size. Bathrooms and closets are extremely small though. I would not ever recommend living here. I know all college apartments have their issues, but this place was just abominable and horrendous. Good luck trying to get out your lease once you're in too. They make it almost impossible to escape the nightmare that is the Tradition at 777.

dont live here. they will charge you for damages that weren't your fault and sue you if you dont…read morecomply. lived here 3 years ago and i still have to deal with them. urine smell and landmines from dog owners in the halls, maintenance that will scratch your floors and you will get charged for, not to mention the garbage piles in the parking garage. oh and dont plan on having a guest over because they will get their car broken into because there are no cameras. other reviewers are not lying

Management is horrible would not recommend staying here. My boyfriend at the time lived here…read more Everytime I would go and visit him the hallways smelled like urine and would have a dog feces everywhere

Love it here! I love being close to friends and work out in the gym. They keep in touch with you…read moreand have a lot of cool events.

Raising their prices for mediocre housing. With new owners they are remodeling everything…read morecosmetically outside, but leaving the insides of apartments with terrible paint jobs, holes in the bathroom due to poor caulking and barely spray for bugs. I've had a maintenance worker yell as he was opening the front door and WALK IN ON ME in MY BED undressed!! No knocking or anything just yelling but didn't give me time to get dressed! On my birthday I was actually kicked out of my room by a maintenance worker so he could replace my door?? He said I couldn't be in my own room and I had to leave. Sketchy apartments and even worst staff

Do not ignore the bad reviews like I did!! I had nonstop problems the last two years and it's not…read moreworth the cheap rent. 1. The biggest issue was flooding that took 4 months for maintenance to come look at. Called multiple times, put in countless maintenance requests and it took me emailing corporate to get someone to come look at it. We were put into another unit for a few weeks and once they said it was fixed, within 2 days it flooded again. Over half of my first year I dealt with wet floors that moved when you stepped on them and they were never replaced. 2. I moved into to a different unit and the ceiling leaked the first week we were there -- maintenance said they didn't know where the water was coming from and to "call them back" if it happened again. It happened two more times and they gave me the same answer. Our entire lease the ceiling was soft and mushy with holes in it and it was never repaired. 3. They charged lease violations for everything but wouldn't come and fix any problems -- ex. charged $25 for one pair of shoes and an outdoor mat on my patio, meanwhile my AC was broken and no one came to look at it. 4. AC broke in both units multiple times and maintenance said they didn't know when they'd have time to get to the roof to find the problem. They put a window unit in one room so the rest of the apartment was hot for the last 6 months of my lease. 5. One of our vehicles was broken into and damaged. There are no cameras in the parking lots and the "security" that drives around at night was nowhere to be found. 6. The apartments are old with no upgrades and when things are broken they are rarely fixed. Cabinets were almost falling off when we moved in and a month into us living here it completely fell off. They also forgot to clean the carpet so it delayed our move in. Closet doors were broken when we moved in and were never fixed and it took them 4 days after move in to fix our toilet that was broken. 7. The amenities are basically nonexistent. The "gym" if you can even call it that has one dumbbell, cable machines are all broken and most of the cardio machines are broken and outdated. There's one treadmill that works and nothing else. The pools are almost always closed and when they are open they're dirty and green. The only positive is the leasing agents are extremely nice and attentive, although management isn't the same. If you have a concern the leasing agents will try to get you in contact with management, but it will take multiple phone calls, emails and visits to the office to finally get someone to respond. They also refuse to speak with you when you go in and will only meet by appointment. The leasing agents are professional, but management is not. Overall, just avoid this place. We have had countless issues the last two years, and the apartments look old and outdated with things constantly breaking. The cheap price isn't worth the headache.

We moved into this unit in May 2021. Since then, we've had nothing but problems in the apartment…read more Some have been minor, and others have been serious. The worse of which is water coming into the apartment when it rains. Work was done in 2021, but it's been a recurring issue since that time. In order to get the initial work done, I had to email their corporate office. I usually have to email several times and finally get General Manager involved just to get a response from emails. When asked in person about the service requests, the usual answer is "Well, the apartments are 50 years old, you have to expect some problems." Almost all of my service requests are left open for months and then closed as "resolved" without any work being done. The staff in the office has been polite and helpful when they can be, but management here is just above slum lords as far as I'm concerned. I'm here only because I have to be for another year. I would never, EVER recommend this place to anyone.

The Villas at Riverbend is the best choice I made!! I have lived here for two years and have…read moreenjoyed every moment! Staff and maintenance are super enjoyable and time efficient. Staff is always super welcoming at the community center and works with you to help you out as much as possible. Maintenance here is super quick and they go above and beyond to make sure everything is perfect and you are comfortable. Also super excited about the nee fencing which will allow me to feel even safer than I already do. The houses are also super spacious and allows for me to have super cute decor!! Thanks for providing such a great experience :)

This place is awful. Management is a mess and the property manager even publicly posts about how…read moremuch she hates her job (not professional at all). You get absolutely no privacy. The pricing is deceptive and ridiculous. A good place if you want to get your car stolen or robbed. Not to mention, they cull reviews on their google and will delete and report honest (bad) reviews. They offer incentives for their residents and guests to leave good reviews. So deceptive!

Honestly, very good!…read more Staff very nice and helpful, with tons of giveways and activities to engage with the residents. 10/10 would recommend!

This place is so exactly as stated in the reviews. My goodness- if you have a choice - choose…read moreelsewhere. This will not be the best decision for you, unless you have no other options. PTSD from all the unsolved issues, the no responses from maintenance and insect infestation. Vehicle & home break ins. Just breathtaking terrible. Read the entirety of the lease. Don't let the beautiful pool fool you. (It fooled us)

Lived here for a year so far, and it's been pretty solid. The property itself is pretty nice and…read moreanytime I've needed something, the staff has been pretty helpful. I had an issue with my lease at one point, and Quinlan personally helped get everything sorted out quickly

I would give them no stars if I could. My daughter stays here and goes to LSU. The property…read moremanagement and maintenance staff are not professional. Do not communicate and DO NOT fix things at all or in a timely manner. My daughter started having health issues and thought she had developed an allergy to her cat and got rid of him but things did not change and got worse. Come to find out they had a bad mold issue in her bathroom and in their air conditioner. Maintenance came out did not use a wet dry vac in the air conditioner closet and just put a fan in. My daughter literally had to tell them to get the vac and get all the mold and standing water out. They eventually came after her going to the office numerous times and replaced just the vent covers in two of the bedrooms. My daughter was there and saw the backs of them and they were completely black with mold. They never tested the mold and do a thorough inspection or clean the ducts out. We have heard from others that they have had major problems as well. They also had water damage from the apartment above them and they never came to look at the damage and just knocked on the door and said they fixed the air conditioner in the unit above. in their pantry there was two soft spots of water that had leaked down and cockroaches started coming in and they had to get rid of all their food. This has turned into a nightmare for us besides the toll it has taken on my daughter. It is as if they are just taking advantage of college students who have never lived on their own. DO NOT LET YOUR CHILDREN LIVE HERE!

I have lived here for 2 years and in the entire 2 years here I have FOUGHT with fleas. I have 2…read morecats--both of whom are treated monthly with flea meds. These treatments are rendered USELESS because the Woodlands does NOT treat their grounds. Just the 5 steps you take from your car to your front door your white socks will be a shade of brown from the fleas attached to you. The rats are everywhere also. Just sitting on your balcony at dusk you can spot at least 3 crossing your path. If this place could get pest infestations under control, it wouldn't be too bad of a place to live.

Be careful of your move in and verify everything is good, as they will hit you after moving out for…read moreerroneous charges if you do not document everything that was wrong on move in. They got us for cat scratches on the couch previously in there when we didn't have a cat. Still fighting collections on this a year later.