They were very prompt to call, and we had a very nice conversation. He was willing to stop by in…read morethe evening. Trouble was that he was in Pennsylvania and I moved to Indiana 8 months ago. Thanks for nothing.

Do not use this company. Worst customer service I have ever had. And they have no company insurance.read more

Tyler was on time and very professional. He wore at mask at all times while inside, which I know is…read moreimportant to people right now! He was very knowledgeable and assessed my situation and suggested the best solution. He was also very friendly to my dog and didn't have an issue with the dog following us around the whole time, which is very important to me!

We have been dealing with a phorid fly infestation for a month and a half at the rental property…read morethat we moved into two months ago. The phorid flies land on our bodies, screens and food, so it makes cooking, eating, showering, working, and completing graduate school papers extremely uncomfortable. After a month of trying to rectify this issue, we are desperate for a resolution. We called Penn Pest last Friday and they were able to provide more information about these insects. Michael went above and beyond in trying to help us determine potential breeding spots. He listened patiently as I explained all of the measures we have taken, such as applying Invade Bio Drain gel and Gentrol Insect Growth Regulator multiple times to every drain, using Fly Web glue board light traps, taping all of the drains, clearing the previous tenants' hair and debris from the drain, pulling the weeds that had been neglected by the previous tenants, sealing cracks and gaps in doors, reinforcing weather strips, abstaining from cooking and eating in the home for a month, scrubbing scum and debris from the drains that were neglected by the previous tenants, cleaning the the garbage receptacles made dirty by the previous tenants, suspending use of all garbage receptacles, and maintaining a nearly sterile environment. He confirmed that everything we have done is the correct approach for eradicating phorid flies. He also confirmed that there's a strong possibility that the phorid flies are breeding in the organic film that lines the pipes above the trap. Michael was honest with us and let us know that as an extermination company there is very little that can be done for flying insects with such a short gestation period. He recommended that we seek the services of a plumber who can properly assess the property for a sewer line break and/or organic matter in the drains that the Invade Bio Drain gel could not reach/remove. Michael even offered to speak with our landlord about the behavioral habits of these pests. This experience alone is enough for me to recommend this company. They are fantastic and competent experts in this field. We would not hesitate to hire their services if we purchase a home in this area.

Hubby and I woke up to a bat soaring in our bedroom, so traumatizing…read more Hubby called many pest control businesses, but A#1 Pest Control Service was the only company to respond quickly and come to our home within one hour of our call. Unfortunately, this is not our first time having a bat in our home. Nevertheless, this was the best service experience ever. Keep A#1 Pest Control on speed dial for a quick call if needed, as they have expertise in safely removing bats at an affordable cost.

Excellent All Around and with over 40 years of real estate experience I have dealt with all of…read morethem. This gentleman is the best! First, he answers his phone! And after hours!! He tells you what he's going to do and he does it! He shows up on time! He is courteous & respectful. He is patient & understanding. His rate is fair. What more can you ask for?!?! Now the details.... Over this summer, a friend of mine and I were outside and he looked up and pointed out that I had quite the hornets nest brewing inside of about a 3" slit where the caulking is around the top of a large picture window is on my 3rd floor. Oh and it was very busy with them swarming it. So he came a couple of times when the sun was setting as it got cooler and crawled up and sprayed it. The second time it only made them mad enough to find a small opening on the inside of my finished third floor which has tongue & grooved knotty pine walls. The day after he did that there were at least 50 hornets on the glass window trying to escape! I just closed the door. That night when we finished a major project around 7:00, I called every major exterminator listed and got voicemail. Then I went back through and called the lessor known, starting with A#1, and after leaving 6-8 voicemails, was shocked to get a live voice. Now I had watched YouTube about how these guys remove walls & floors to remove the nests so I am thinking another huge repair expense. But after speaking with Devin, he assured me he would not be removing any walls or floors, I said ok please come. And he kind of made me laugh a little because he said something like well the sooner you let me off the phone the sooner I can get there. And so he was here precisely the time he said. It took about two hours to fully combat this nest because of the location but he got it in the first time. He assured me he did but also offered that he would come back at no charge if I had any further issues. I didn't . I'm glad it took 2 hours because we got to talk and share our lives a little bit and Devin is a really nice man I consider a new friend. I thank the Lord for sending him my way and was more than happy to pay his fair bill. I highly recommend this company!

Completed a hornet nest removal. Quick response, great value and very professional. Definitely…read morewill use again in the future.

From the owner: Small, Local, and Affordable! Offering the best results with the safest strategies.read more

My parents have been customers since 2019. We recently had a mouse problem. The inital quote was…read morefor 17000.00 dollars. Being on a fixed income they could not afford that. I ask Austin how that was possible since if they were doing inspections every 3 months, I was told we live in the country and it happens. To me that is unacceptable. The ne t quote was for 3500.00 dollars. We decided to get it done, long story short we still have evidence of mice. We are very dissapointed and have eliminated our use of their service.

John from branch 109 came out to treat our pest issue. Not only was he super professional, he was…read morealso very friendly and educated on how to not only treat the pests, but how to keep them away for good! 10/10 will recommend! John was awesome!

After one phone call, Kuhn showed up to get rid of a bald faced hornet nest. Within 10 minutes the…read morenest was gone. Great service and price. Would definitely use them again.

They are quick to respond and are very professional. They did their homework before they came out…read moreand explained what they could and couldn't do.

Prompt replies with accurate estimate done immediately. No hidden surprises or push for more than…read moreasked. Completed work as scheduled and done thoroughly. I would recommend and I would use again. I would rather support small business than national chain as well (when possible). We had a large wasp nest (I was deployed for a year) and also wanted some general work done. Best Bee did a great job. Will use again!

So I reached out to Best Bee Removal via phone. I was kindly asked to send a video of the swarm. We…read morehad yellow jackets nesting in our 2nd story eaves. The gentleman came out and treated the area of concern. Unfortunately the nest was bigger than anticipated because they came back within a week. This particular area was hard to see since it was located on a hallow space above the window, that did not have access through our attic. The owner came back re-dusted the area outside and from the crawl space in the attic. We have not seen any activity since the 2nd dusting. I know that home projects do not always go as planned. I appreciate that the owner came out and ensured the quality of his work. We would definitely recommend this company and plan to use him in the future (if necessary).