Veterans Outreach of PA couldn't be more impressed with the exceptional service from Ehrlich in…read moreMechanicsburg--especially Sir Gregg Sotzin. His professionalism, reliability, and genuine dedication truly stood out. This is what outstanding customer service looks like. Highly recommended!

We had a yellow jacket problem at a rental property this summer. I contacted Ehrlich and they had…read moresomeone come out the next day and the problem was resolved with one treatment. The price was VERY reasonable. I highly recommend them.

My parents have been customers since 2019. We recently had a mouse problem. The inital quote was…read morefor 17000.00 dollars. Being on a fixed income they could not afford that. I ask Austin how that was possible since if they were doing inspections every 3 months, I was told we live in the country and it happens. To me that is unacceptable. The ne t quote was for 3500.00 dollars. We decided to get it done, long story short we still have evidence of mice. We are very dissapointed and have eliminated our use of their service.

John from branch 109 came out to treat our pest issue. Not only was he super professional, he was…read morealso very friendly and educated on how to not only treat the pests, but how to keep them away for good! 10/10 will recommend! John was awesome!

Tyler was on time and very professional. He wore at mask at all times while inside, which I know is…read moreimportant to people right now! He was very knowledgeable and assessed my situation and suggested the best solution. He was also very friendly to my dog and didn't have an issue with the dog following us around the whole time, which is very important to me!

We have been dealing with a phorid fly infestation for a month and a half at the rental property…read morethat we moved into two months ago. The phorid flies land on our bodies, screens and food, so it makes cooking, eating, showering, working, and completing graduate school papers extremely uncomfortable. After a month of trying to rectify this issue, we are desperate for a resolution. We called Penn Pest last Friday and they were able to provide more information about these insects. Michael went above and beyond in trying to help us determine potential breeding spots. He listened patiently as I explained all of the measures we have taken, such as applying Invade Bio Drain gel and Gentrol Insect Growth Regulator multiple times to every drain, using Fly Web glue board light traps, taping all of the drains, clearing the previous tenants' hair and debris from the drain, pulling the weeds that had been neglected by the previous tenants, sealing cracks and gaps in doors, reinforcing weather strips, abstaining from cooking and eating in the home for a month, scrubbing scum and debris from the drains that were neglected by the previous tenants, cleaning the the garbage receptacles made dirty by the previous tenants, suspending use of all garbage receptacles, and maintaining a nearly sterile environment. He confirmed that everything we have done is the correct approach for eradicating phorid flies. He also confirmed that there's a strong possibility that the phorid flies are breeding in the organic film that lines the pipes above the trap. Michael was honest with us and let us know that as an extermination company there is very little that can be done for flying insects with such a short gestation period. He recommended that we seek the services of a plumber who can properly assess the property for a sewer line break and/or organic matter in the drains that the Invade Bio Drain gel could not reach/remove. Michael even offered to speak with our landlord about the behavioral habits of these pests. This experience alone is enough for me to recommend this company. They are fantastic and competent experts in this field. We would not hesitate to hire their services if we purchase a home in this area.

They were very prompt to call, and we had a very nice conversation. He was willing to stop by in…read morethe evening. Trouble was that he was in Pennsylvania and I moved to Indiana 8 months ago. Thanks for nothing.

Do not use this company. Worst customer service I have ever had. And they have no company insurance.read more

I have never had a worse experience than I have had with this company. Our issues began in May 2025…read morewhen we were charged $2,000 for a service we never received. It took more than 30 phone calls, filing a complaint with the BBB, and six months of waiting before we were finally refunded our money. Naturally, we canceled our service shortly afterward, yet to this day we are still receiving service bills. Just when we thought this nightmare was over, it continues. This company's actions are unacceptable and deeply concerning. I strongly encourage others to do thorough research before doing business with them, as resolving issues with this company has proven to be extremely difficult.

WORST EXPERIENCE EVER! They charged me a ridiculous amount of money to seal a few holes and set a…read morefew traps. I ended up killing and disposing of most of the mice. They do not care one bit about customer service. They just want their money.

Neil first helped me in 2023. My mom was in my care with stage 4 terminal cancer. I had hospice…read morecoming regularly but I also had very active aggressive ground bees/wasps along the sidewalk to my front door. He came out the next day and blessed me with his service. One treatment took care of the issue. Since then, I used him for some mice in my house. He listened to my concerns and explained everything thoroughly. Recently I had him back to take care of aggressive ground bees/wasps in my backyard that were getting after my dog. Again, he came quickly and in one treatment they were gone.

Neil at Focus Pest Control helped us remove a yellow jacket nest from our home exterior. They did a…read moregreat job for a very reasonable price point. 100% would recommend!

My homeowners' association contracted with Hershey Pest to address a wasp issue in the Summer…read more Wasps had built a nest on the bottom of my electric meter and under a bush on my neighbor's front yard, as well as swarming around her overhang above the front door. Andy came out and was very professional. He eradicated the problem and removed the nests. He cautioned me to stay away from the area for 24 hours. One day later, I checked and only a few lost wasps came and left once they realized they were homeless, just as he said would happen. Andy provided some good information and answered all my questions. If I ever need pest control inside my home, I know who I will call for help. Thanks Andy!

Called on a Saturday morning and the receptionist was very polite and professional. Took my…read moreinformation and received a call from Anne about an hour later. Sent pics and received an immediately reply from Andy. He knew exactly what treatment I needed and sent a contract the next morning with an appointment a few days later. Andy is clearly a professional with years of experience. Explained everything in detail on what he was doing and why. Completed the job that day and cleaned up all areas where treatment applied. I will definitely be calling them for any future pest control concerns. Thank you Hershey Termite and Pest Control!