I have used this service a couple of times and am pleased enough with the service. I only do this a couple of times a year and both times, they have provided a good thorough top to bottom cleaning. They were polite and worked very hard. Scheduling? Eh, leave a message and wait Punctuality? Eh, a little late but not that bad I will use them again for the good work and reasonable rates bottom line read more

When I first started using there service they weren't bad, as time went on, less and less was being cleaned. I noticed they never moved anything, they touched the top with a dust rag and all the dirt was still in the house. If you tried to talk to them they couldn't understand because they didn't speak english. Nothing was ever moved. Each time they came I had to go over the same dirt again and again. I would send pictures to Alina and she didn't respond. I asked one of the cleaners to clean something she missed again and she got nasty. They did my sheets and the first night you slept in them they were off the bed, they didn't know how to make a bed. If they broke something they would put in back together and you wouldn't know until you went to move it. They would throw paper towels in with the rags for the laundry. They would clean the toilet with a rag and use the same rag to clean the counter. Had to constantly remind them to change the rags. They would clean my house with about 10 rags when I said something to Alina that there is no way my house takes only 10 rags to clean, they would take more rags and put them in the used rag bag unused to make it look like they used more. Most of the cleaners (she always sent different ones) didn't have any experience. They would wipe my kitchen counter but never move anything again. I kept giving them chances, but always the same story. I would have to go around my house after they left to clean again, to put stuff where it belonged, to put bags in the garbage pails. One of them told me they have to rush because she adds too many jobs to there day. I was paying for 3 hours with 2 cleaners, they rushed out of my house one day at 2 hours 10 minutes which meant they couldn't have cleaned. Alina told me that her girls are trust worthy and they wouldn't have left at 2 hours 10 minutes. I questioned them when they were leaving and the girl told me I only get 2 hours. When they started I was told they would take turns doing rooms thoroughly, that never happened. I started with three tall piles of rags, I have less than 1/2 pile left. No idea where they went because no one else used them. I was lazy and let them stay way past the time I should have, they just kept getting worse. Alina has never come to check on her girls. Even the new ones. She hires them and sends them out with or without experience. No check done on the girls, items have disappeared from my home and all I would get is my girls are honest. I've gone through at least 5 remotes, if something fell in the garbage it wasn't removed, just thrown away. Would definitely not recommend, don't make the same mistake I made and expect them to change. It never happens. I couldn't even get the right size pillow cases or flat sheets put on the correct beds. Beware read more

I will never recommend this company. I used them before COVID and have been calling them since last week to schedule a service. No return phone call. I look at their website and see they take bookings on line so I try that. I book an appointment last week and today after 6 I get message they need to cancel because they over booked. Very poor way to do business. Save yourself aggravation and use another company read more

needed as an emergency clean up in 12 hours each time to show up is always someone new, it seems the owner stays home and does not clean only sends other people to do it. Lack of respond or too late for txt msg. Thanks will look for other cleaning service, my friend is using polish cleaners and she is happy. Will give it a shoot once I get the number. read more

Very poor service. The workers rush through the house and won't move the toaster to see if there are crumbs beneath it or an indoor welcome mat for dust. Bathroom floors are a whole other story and there's always hair in the sink after they're done. When they first started with us, they'd work for two hours and the job was acceptable, but as time went on, they were leaving after 70 minutes. Stay away if you want your house cleaned right. read more

Alina and her team are fantastic. They're hard working and do a great job and Alina and her team are really nice people. I HIGHLY recommend them. read more

very happy with this company. They are reliable, professional and very nice to deal with. I highly recommend them.