Absolutely outstanding service! Driver was outstanding,…read morecleanliness and safety did not fall short . Highly recommend

We have 14 people and a lot luggage. We have asked several Century shuttles service from Airbnb to…read moreCruise Pier91. Pier 91 to Space Needle and Space Needle to Seattle Airport. All rides are smooth and easy to get reservations and n Seattle. Definitely recommended.

Ordered taxi to drive us to the airport. They confirmed the night before and no showed us. I called…read moreseveral times and texted with no reply. Almost missed our flight scrambling to find an Uber. Worst taxi service ever. Do not use this company. Would give zero stars if possible

I wish I could post a minus review. I requested a taxi to SeaTac on their website as required…read more Called them after no response (should have been a warning sign). Confirmed a time & rate. Was told a driver would reconfirm the evening before. He did call & reconfirmed the time but upped the rate by $17.00 & made sure I understood that was without the tip. I accepted the new rate as it was really too late to organize anything else at this point. Next morning we we're ready at our appointed 5:00am pickup. No sign of our driver. I called 3 separate numbers a total of 9 times. Finally left after 15 minutes waiting with no response. Still have yet to receive a response or an apology. Don't be fooled by their website.

We recently hired Quality Town Car for a cross-country trip from Seattle to Vancouver, BC, and…read moreback. We were so impressed by the service that we felt compelled to write this long review. Here are four specific reasons: 1. Predictability: From the moment I emailed them for a quote, the response was almost immediate, unlike other companies that take days. They provided detailed information addressing all my questions. We received multiple reminder emails and texts at various stages. This makes us aware that they have everything in order, and we can expect to see them appear at the right time and location. 2. Professional Driving: The ride was smooth with no surprises or sudden moves. After chatting with Dave and Dawn, I learned they had been trained on advanced competitive driving, including skills for handling aggressive drivers, low visibility and slippery roads. 3. Outstanding Service: On our return trip, we accidentally left a baby toy in the vehicle. I was prepared to pay for shipping it back, but Dave delivered it to our home the next morning. This gesture was above and beyond my expectations. 4. Reasonable Pricing: Compared to other companies offering similar services, their prices are very reasonable. Overall, I was really impressed by the quality of car service, especially the predictability. That's the most important factor. I often opted for driving by myself rather than hiring a transportation service because it would introduce another failing point, but they really nailed it with no surprises during and beyond the entire trip. That kind of peace of mind is rare to see and very valuable.

Extremely unprofessional and unreliable…read more I had a terrible experience trying to book transportation with this company. Over the course of four days, I was given four completely different SUV price quotes, each time blamed on a "system" or "technical" error. The rates changed repeatedly with no clear explanation or accountability. If a company cannot consistently generate an accurate quote, it raises serious concerns about their ability to deliver service on the day of travel. This process was disorganized, frustrating, and a complete waste of time. I ultimately cancelled the reservation and would not trust this company for any future travel. I will be advising others to avoid them as well.

These wonderful people transported me from Cascade Hospital to Josephine Caring Community in…read moreStanwood. They picked me up in my hospital room they got all my stuff delivered me to Josephine in a friendly, safe, and rapid ride.

I have used the services of J&B Transportation for about 6 months. I have used them for transport…read moreto several medical appointments and J&B Transportation has always been on time. The transport staff is professional and caring. They make sure that the client is comfortable with all aspects of the process. This is very reassuring to someone who is wheelchair dependent and counts on others to make sure the loading and unloading is safe. I highly recommend J&B Transportation and they are my service of choice.

Booked a ride about 2 weeks prior to our flight into SeaTac for 5 adults, one child, 6 check-in…read morebags, 3 rolling carryon bags, and a few backpacks. At home, putting all the bags in one place, I estimated all our bags would likely not fit and I would have to order a separate Uber to our hotel in South Lake Union. Got on our flight and as soon as we landed at 7:30pm on a 5/25/24 (Memorial Weekend), I took phone off airplane mode and immediately got a text from our driver, Francisco. I told him he was very early because we had just landed. He reassured me, it was no problem and that he would be at our baggage claim carousel. We arrived and he stood out as he was very well dressed. I approached him and told him we have a lot of bags and I may need a separate ride. We then gathered all the bags and he asked, "Is this all of it?", then, "This is no problem?" And help us roll away a few bags and led us to the parking lot. We approached a large Cadillac Escalade. Francisco opened the trunk and methodically took each bag and placed it in the trunk. When I thought he couldn't place anymore, he continued on to put in the rolling carryons. Did some repositioning of bags and closed the trunk. I was amazed everything fit back there! Francisco was very friendly, approachable, and nonchalant. Put me at ease as I am an anxious type. He kept conversation with us the entire trip to the hotel, which took about 20-25 mins. He unloaded all our luggage and graciously offered to help us into the hotel. Although very nice, we had it all handled. It was a very nice gesture. Excellent service and I would definitely book again!

I reserved a ride via their website, from Vancouver to Bellingham, months in advance. I received…read moremultiple confirmation emails afterwards which quoted the initial price. Two days before my ride, they called me telling me the price had gone up $100 due to 'border fees', and told me it was my fault for not calling to confirm the price. The ride itself was totally comfortable and professional, but beware of last minute price changes and shady dealings.