We always enjoy going to Pet smart even if we are just browsing the pugs love the attention and…read moregetting to see other dogs

Highly recommend this peticular petsmart always care, the…read morevet there isn't the normal one from others and are very very caring. but.... Special shout to Kevin for being great, he knows why

My two pups were absolutely adorable when groomed by pretty paws. The staff was friendly and were…read moretimely. I will continue to use them for my fur babies.

I cannot stress enough how utterly disappointed and hurt I am by the treatment of this company. I…read moream a cancer patient undergoing chemo, radiation, surgeries with crippling neuropathy . I have a an emotional support dog, she is a Keeshond named gidget and means the absolute world to me. I am personally unable to brush her and bathe her and these people gave me grief, humiliated me and made me feel awful because she is really matted and they refused to bathe and groom her.

Excellent customer service at this store. Always helpful and friendly. The prices are comparable to…read moreother pet supply stores. For a somewhat small store, they carry a very nice variety of options. Their pet washing stations are clean a d easy to access. I havent used their grooming services but know that they are required to abide by state laws, so if they are unable to provide a specific service, i would imagine it itsnt because they dont want to, but more because they simply cannot. I live 45 minutes away, and when i have business in the area, i make it a point to stop. Highly recommend.

I love going here for turtle food. Their employees are always extremely nice and knowledgeable on…read morewhatever need that you may ask or have. Some of the things are little pricey ( Dog clothes and some treats ) but things in aquatics are cheaper ( except for some lights) I am not sure if they do price comparison because I have never asked. Over all I love PSS .

Love this place the are excellent and always available to get my dog in for grooming and a bath…read more They will ALWAYS call you back if they are busy.. Highly recommend them for all your grooming needs.

I'm not sure if this can be seen publicly. However, I hope it is. It is absolutely absurd that the…read moreowner is going to all the bad comments saying "I can confirm they were never here" in order to justify themselves. Not only is that bad business dealing, it is also a display of character (not owning up to their mistakes). Hopefully, they can learn to do better and stop cutting up all these beloved pets, making them bleed, doing incorrect cuts (after being told in detail how it should be), rude staff, and the poor waiting conditions. Very displeased with this business.

Clean and machines are all in good working condition. Great having staff availabke with assistance…read moreand you also witness how well they take care of the facility.

As far as laundromats go this one seems like the most legit. I don't often visit laundromats, but I…read moresuppose that when I do it's at Kaylee's (Pit Stop). Drop off service or do it yourself. The washers range from $7 (commercial washer) to $4 (standard) and the dryers are $3 (commercial) to $1.50 (standard). Each cycle lasts about 20 minutes. Overall a decent place if you're in a bind for a washer and dryer service.

If my dog had a job it was pretty wealthy to where he can shop for himself, he would definitely…read moreshop here everyday. We were checking out some gifts actually for some of our families pets to see if they had any good options. This place is also dog friendly as well from what we observe. Mainly this place caters to dogs but there are some cat toys and other cat gives as well. They got premium food as well and other stuff in the fridge. You can make your own custom dog tag here as well using their machine. Staff here was absolutely friendly! Plenty of great options to choose from. Overall, if you were in the area check this place out.

Omg. My family and I just adopted a dog into our family and in our adoption papers was a card for…read morethis place Tennessee Tails Pet boutique for a congratulations on the adoption and a gift. We went and we talked to Hugh and Quinn who helped us to pick out all our gifts. We left we a bunch of great stuff. Definitely we be a returning customer

Very nice animal hospital. Gal on the phone was very nice. (Our kitty had thrown up over a dozen…read moretimes in an hour and was having trouble breathing.) Once she confirmed it was an emergency with the doctor, they told us to come down right away. They were able to work us in and took great care of our kitty. Both the doctor and veterinary tech/assistant were extremely kind and caring. Since we didn't have an appointment, and because it was Sunday, it did take some extra time waiting in the exam room but that should be expected. X-ray was recommended, which we approved, and treatments were discussed with us by the doctor. Nothing was done without our consent and nothing was done as a surprise. We did have to pay the add-on emergency fee. But frankly, if that fee keeps people without actual emergencies from filling the place up on the weekends when our regular veterinarians office is closed then we are happy to pay it. (It was a $65 add on and in my opinion was well worth it.) We hope to never need another emergency veterinary visit when our regular vet office is closed but are very happy to know Robinson Animal Hospital will be here if we need them. If you are serious about taking care of your pets we highly recommend Robinson Animal Hospital. If we lived closer we would seriously consider switching to this vet. Thank you for taking such good care of our little one.

I took my puppy to get neutered, and they we suppose to give him a couple of vaccines and a…read morepedicure while he was sedated. After picking him up I asked if his nails were done due to them being long and they said YES. I took him to PetsMart and they said that he needed them done. I called and talked to Sherry, and she was not helpful and was not professional. When you spend almost $500 you expect the things that you paid for to be done. I have taken my puppy since he was 8 weeks old there and told them that they needed to make this right and they just kept saying that they could do it for FREE, I have already paid for it!!! I will never take any animal there and will be looking for another VET.

You will not find more loving and caring professionals in the Tri-Cities area. They saved my pets…read morelife! both of his back legs looked like they had been put in a garbage disposal. He was running a high fever and was in critical condition. They saved his life. He has a long way to go, but knowing that he's in their care, I know he will make it. Our family cannot thank them enough. I would highly recommend using their service.

This is a stellar vet practice. Very compassionate care, very straightforward. No surprises. No…read morewaiting for hours. My big buff tabby, Toby, had a tumor on the back of his ear + a bad tooth, and Dr. Still took care of both at a very reasonable cost. I've read horror stories about other "big" veterinary practices in town, some don't have appointments available at all. Believe me, don't even bother with the others. Start here.

I can't in good conscience recommend this business. Although the staff are nice and seem friendly…read moreand caring I believe the business side is a little broken. We dropped our dog off on the way to the airport after booking on the phone. No one mentioned that they only take cash nor was it on the web. Luckily we had withdrawn cash for our trip so we didn't have to seek out an atm. The website stated that with a 5 night stay you got a free bath. Our dog was there for 7 and when my wife called to check they said it was for a 10 day stay. She took a screenshot of the website and sent it to them so we didn't get the bath. The website has since been shut down. We also left her medication with them and they said they would handle it. We left exactly 7 pills for the 7 nights. When we picked her up they returned the bottle with 4 pills remaining.

From the owner: Rovers Stay Over is a dedicated dog daycare and boarding service located in Johnson City,…read moreTennessee. Our mission is to provide personalized care in a cozy, home-like environment for your beloved pets. Unlike larger facilities, our smaller setting allows us to offer one-on-one attention, ensuring each dog receives the love and care they deserve. Our team of experienced and passionate pet care professionals is committed to creating a safe, engaging, and nurturing environment where dogs can thrive. Whether it's for a fun day of play or an extended boarding stay, we strive to make every visit enjoyable and stress-free for both you and your dog. We understand that every pet is unique, and we tailor our services to meet their specific needs, making Rovers Stay Over the perfect choice for pet owners who value individual attention and quality care.

I am as happy as can be with the Tri-Cities location. All 3 of the trainers (Ali, Matt and Andy)…read moreworked with me and my Doberman. Not only did we have fun during those lessons, they also amounted to my dog finally listening to me when I call him, being solid on his other basic commands and just a pleasant family member. I can only recommend this group of people. You get your money's worth!

The Johnson City location is FAR from professional. I had many problems with the people that work…read morehere. Beginning with Randi. She was very difficult to get ahold of. I left messages on voicemail and FB and did not receive anything back for days. I chose the 2 week board and train. Andy was training my Doberman "Chopper". I was told before hand that I would frequently be updated with photos and videos of training. I had to contact Andy multiple times to receive any information at all on how chopper was doing. After he updated me the first time it had been 3 days and he still had not engaged chopper in any training at all. Upon pickup Andy was very unprofessional while my sister was around making an off color comment about the tightness of the collar. He said "You want the collar to be tight enough where you can only fit 2 fingers in there. Thats my motto with everything in life." Andy also told me and my sister he did not get to work Chopper off leash much at all. I was very confused by this as the name of the company is "Off-Leash K9". Chopper did good with all the commands when I picked him up. But one very important aspect of the pick up was there were no distractions around at all. About a week and 1/2 after pick up, and after 3 different collars changes due to Andy putting Long-Haired prongs that were too powerful on Chopper (I only know this because the collar stopped working so I brought it into the Alcoa location where Fallon was VERY HELPFUL and informative) I gave Randi a call because Chopper was not obeying commands as he should of. He was still bolting after dogs in the neighborhood. Snipping at my smaller dog which I previously complained about. Not listening in the house when people were over. Mouthing on peoples hands (plays bites but they can be scary to younger kids). Me and my mother typed an email to Randi complaining about the lack of obedience Chopper had. She called the next day completely laughing in my face about some of my complaints. She offered to bring him back in for re-training, but I was not for this because I had already purchased their most expensive and extensive training package. Chopper was there for a total of 17 days and they had not got the job done. I asked for a refund for the training, but offered to pay $800 for the collar and for the boarding of the dog as I saw that to be more than fair. She continued to laugh in my face about this proposition. The entire program cost was $2800 and I believe they had more than enough time to get the training right. I would not recommend the Johnson City location to anyone. If I did recommend something it would be for the people in the Alcoa location, aside from Randi, because all the employees their were more than helpful and informative.