In the Spring of 2021, I purchased a floor model of a beautiful Weber grill. They gave me a great…read moreprice for it and It is now summer of 2024 and it still works beautifully. They came and delivered it, installed the gas tank for me and I also bought a cover for it from them. They were kind and courteous and I didn't have any issues with this store. I will definitely be purchasing from them again!

Jeff Clayton, one of the owners was EXTREMELY rude to me! He yelled at me, insinuated I was a liar,…read moreand called me a "silly woman", before storming off into the back room, shaking his head all the way. Had my appliance issue not been favorably resolved by the installer, I was fully prepared to sue. My development uses Jamesburg Hardware for appliance replacement and has done so for many years. I have contacted my development's management, informing them of my horrible experience with Jeff Clayton, and asked them to consider NOT using Jamesburg Hardware in the future. As a customer, I expect to be treated with dignity and respect and not yelled at, patronized, or belittled. How I was treated is not the way to conduct business and retain/add customers!

I told them my Thermador Stove's igniter doesn't work on the two burners on the left side. They…read moresent a tech to give an estimate. This will fix it they say. I had to give FULL PAYMENT for them to order the parts -- $1000. I paid. Next week they came - first thing the guy says I didn't order 1 of the burners. Why? You knew it was both burners. I said its Thanksgiving week, it would be great if you can get one of the burners. He then proceeds to start work. He makes so many calls on what to do and how to do it. He generally was not knowledgeable. Then he says I will need to order other parts as there is additional work required. He doesn't install any of the parts - nothing is worked on. I said I need a real estimate you can't keep giving estimates every time you come. He packs up and leaves without saying anything - UNPROFESSIONAL! What is new estimate? WHO KNOWS! I call the company - they told me a manager will call me. It has been a week and the manager hasn't called me. I keep telling them NO WORK HAS BEEN DONE. THEY KEEP ACTING SURPRISED! NO WORK HAS BEEN DONE YET I HAVE PAID FULL MONEY AND THESE PEOPLE HAVE STOLEN MY MONEY WITHOUT DOING WORK!!!

I had a terrible experience repairing my refrigerator. It looks like I'm not the only one! The…read morefirst service call resulted in a replacement of my thermostat. That didn't work. They told me it was actually a freon leak. That repair was more costly. They only gave me a partial credit for the thermostat work and service call. A few months later it broke again. They told me the timer on the thermostat was broken and needed replacement, so it didn't fall under their warranty. I paid for that repair and service call. It didn't work. The next call said there was another problem that was not repairable. I ended up spending $1,090, 5 or 6 visits, a broken fridge most of the time. the unit probably costs about $800 to replace, which I would have done after the first visit, but I kept hoping each time would be the last. They refuse to refund the last visit and repair, even though it was useless. I never heard back after asking a manager to call. Their competence is questionable and business practices and shameful. DON'T GO DOWN THE RABBIT HOLE WITH THEM!!!!

I picked Leo after reading his reviews here on Yelp. He replied to my inquiry, set up an…read moreappointment and came to look at our LG dishwasher that had been making a strange noise. Within minutes he was able to diagnose the problem, He told me he would look up the cost of the part and get back to me. It wasn't 2 hours later he texted me a price. It was during this time that I realized that it was still under warranty and while on the phone with LG, was texting with Leo to ask questions. I was able to get him set up to be able to order the part from LG for free under our warranty. It took a couple days, but he stayed in contact with me and after a few days of waiting, informed that the part had arrived. We scheduled a time for him to install and he came this morning to do the job. He was quick and efficient and it was about 35 mins and the job was complete. The dishwasher sounds like it did before and we can't be happier with the job. He charged us for his time only, just as we discussed. I hope I don't have to call him again for something else broken, but if I do, won't hesitate. Also, I plan to also share his info with anyone I know who needs an appliance fixed. A true and honest repairman- so rare to find these days. Call him, you won't be disappointed!

Service requested for a washing machine. The response time and turnaround were quick and punctual…read moreon the appointment. The diagnosis was free and accurate (this is the main reason for 4 stars). However, the issue is that the quoted replacement part was extremely high, and the quoted labor cost for replacement covered about one hour of work. I guess that the "free" diagnosis won't be free after all if I followed up and agreed to proceed. Speaking of time, the replacement part is no longer available new anywhere, and if I had bought a correct replacement, it would take less than 10 minutes to replace it. The alternative repair was done by me/DIY by following a YouTube video, and no parts were required.

I would like to begin by addressing my recent 'one' star review of this yelp business account. I…read morewas notified that my review was taken down due to lack of detail. compounded by, I think, the owner of this account said he had no record of me in his files. Last Fall I had an issue with my refrigerator. It was only three years old and stopped maintaining desired cold temperature. When the technician arrived we discussed the problem and he began troubleshooting the issue. Subsequently, he then dismantled the interior of my appliance. Then accessed the refrigerators self diagnostic system. The verdict was, it could be the mother board, but couldn't guarantee that was the problem, but a likely culprit. I decided to move forward with replacing the mother board since the unit was brand new when I purchased this home, three years earlier. After repair was completed ten days later and payment in full for parts and labor. It was apparent the mother board was not the issue and the same problem persisted. I sent a text to Angel Appliance to see if the new part was of any value and I might be prorated for it or any parts that might be useful to Angel Appliance on any future repair that they might encounter ( as I had decided to replace the appliance ). I did not receive a response to my text. After purchasing and installing a new refrigerator, I had a similar issue develop with the new unit. I called my electrician who checked my electrical panel and all was in order. However, the receptacle behind the fridge turned out to be tied in to an adjoining GFI receptacle, a definite no-no according to my electrician and the apparent source of my problem. One of the first, if not the first of troubleshooting considerations. What I've learned... I purchased this home after it was flipped subsequent to a complete remodel. I recommend to anyone who buys a flipped property to do a deep dive into infrastructure during your pre purchase home inspection, especially your electrical components. Thanks yelp, for the opportunity to resubmit a more detailed review. Also I would like to upgrade my previous review to three stars. For four reasons. 1. Yelp's support of their business account holders and their requests for review scrutiny. 2. A valuable lesson in doing in depth research. 3. The opportunity we all have to live and learn via our personal and business experiences. 4. This business account holders vigilance in monitoring his account reviews ( especially the ones that aren't 5 star ). Seriously, no need to get all defensive. I did't correct my review, I simply added more detail at Yelp's request, after my previous one was taken down, So, thanks for the opportunity to post an honest detailed review. I mean you have only three reviews on your page, Also, it wasn't three years ago, it was last Fall 2025 ( and you said I didn't exist in your files ). My point was, since it seems to have escaped you. First things first, had you done troubleshooting the simplest thing first ( the receptacle ) as my electrician indicated, "Should have been one of the first, if not the very first" thing to look at. We both could have saved lots of time and money. A three star review seems quite adequate. Enjoy! And congratulations 50 years in business!

Very kind man came to help me out. Problem fixed in 5 minutes. He explained thoroughly the problem…read moreand what to do if it happens again.

They no-showed on an appt. Not even a phone call to say they weren't coming. Beware of appts…read more they make late in the day.

Beware! Beware! Beware! This company is sent out to fix repair problems under company warranties…read more To date, we have been without a refrigerator for about a month! We were told they are scheduled every week, when in-fact, the part needed sits and waits for them to schedule repair. Every TWO weeks where we live. We were lied to alot. We even offered to pay just to get it done! LIE AFTER LIE AFTER LIE! Use someone else! You have been warned! And we still don't have a working refrigerator! Total rip off!

Repair work is super expensive, much more than other appliance repair companies out there. Got an…read moreestimate to fix one item for $1,100 and the second place we called fixed it for $580. A second item was quoted at $680 and again the repair was done for $240. Definitely do your research!

I had called to schedule a refrigerator repair and had an appointment. Received a text message that…read morea specific repairman was on the way. So far, so good, right? Then, about 1 hr later, I received a text message saying I needed to call the office. When I did, I was told I had no appointment. When the person looked further into it, she saw the cancelled appt, but no reason was given. I was told someone else from the office would reach back out to me, but 4 days later, I have heard from no one. You can see this situation however you want; I personally see it as they just do not care enough.

Peter was fantastic! Answered immediately, came next day on time, let us know he was 15 minutes…read moreaway.. Spent time on diagnostic with fridge and was able to fix in less than an hour. Very impressed with service

From the owner: Local & Reliable – Based right here in Staten Island and New Jersey, we’re always close by and…read moreready to help when you need us most

Almost missed condo association's deadline. James was willing to come on Sunday to clean my dryer…read morevent so that I don't need to pay late penalty to condo association. Both external and internal sides of the dryer vent are professionally cleaned by James. Note that certain service provider might charge below market price but only clean from exterior. James spend time cleaning from interior too which requires more efforts.

From the owner: Jjg clean air specializes in professional dryer vent cleaning to keep your home safe and your dryer…read morerunning efficiently. Our expert technicians remove built-up lint and debris from your dryer vent system, helping prevent fires, reduce energy costs, and extend the life of your appliance. Serving homeowners and property managers in New Jersey and Staten Island. We make sure the jobsite is cleaned up after the job is completed.