I would like to begin by addressing my recent 'one' star review of this yelp business account. I…read morewas notified that my review was taken down due to lack of detail. compounded by, I think, the owner of this account said he had no record of me in his files. Last Fall I had an issue with my refrigerator. It was only three years old and stopped maintaining desired cold temperature. When the technician arrived we discussed the problem and he began troubleshooting the issue. Subsequently, he then dismantled the interior of my appliance. Then accessed the refrigerators self diagnostic system. The verdict was, it could be the mother board, but couldn't guarantee that was the problem, but a likely culprit. I decided to move forward with replacing the mother board since the unit was brand new when I purchased this home, three years earlier. After repair was completed ten days later and payment in full for parts and labor. It was apparent the mother board was not the issue and the same problem persisted. I sent a text to Angel Appliance to see if the new part was of any value and I might be prorated for it or any parts that might be useful to Angel Appliance on any future repair that they might encounter ( as I had decided to replace the appliance ). I did not receive a response to my text. After purchasing and installing a new refrigerator, I had a similar issue develop with the new unit. I called my electrician who checked my electrical panel and all was in order. However, the receptacle behind the fridge turned out to be tied in to an adjoining GFI receptacle, a definite no-no according to my electrician and the apparent source of my problem. One of the first, if not the first of troubleshooting considerations. What I've learned... I purchased this home after it was flipped subsequent to a complete remodel. I recommend to anyone who buys a flipped property to do a deep dive into infrastructure during your pre purchase home inspection, especially your electrical components. Thanks yelp, for the opportunity to resubmit a more detailed review. Also I would like to upgrade my previous review to three stars. For four reasons. 1. Yelp's support of their business account holders and their requests for review scrutiny. 2. A valuable lesson in doing in depth research. 3. The opportunity we all have to live and learn via our personal and business experiences. 4. This business account holders vigilance in monitoring his account reviews ( especially the ones that aren't 5 star ). Seriously, no need to get all defensive. I did't correct my review, I simply added more detail at Yelp's request, after my previous one was taken down, So, thanks for the opportunity to post an honest detailed review. I mean you have only three reviews on your page, Also, it wasn't three years ago, it was last Fall 2025 ( and you said I didn't exist in your files ). My point was, since it seems to have escaped you. First things first, had you done troubleshooting the simplest thing first ( the receptacle ) as my electrician indicated, "Should have been one of the first, if not the very first" thing to look at. We both could have saved lots of time and money. A three star review seems quite adequate. Enjoy! And congratulations 50 years in business!

Very kind man came to help me out. Problem fixed in 5 minutes. He explained thoroughly the problem…read moreand what to do if it happens again.

I picked Leo after reading his reviews here on Yelp. He replied to my inquiry, set up an…read moreappointment and came to look at our LG dishwasher that had been making a strange noise. Within minutes he was able to diagnose the problem, He told me he would look up the cost of the part and get back to me. It wasn't 2 hours later he texted me a price. It was during this time that I realized that it was still under warranty and while on the phone with LG, was texting with Leo to ask questions. I was able to get him set up to be able to order the part from LG for free under our warranty. It took a couple days, but he stayed in contact with me and after a few days of waiting, informed that the part had arrived. We scheduled a time for him to install and he came this morning to do the job. He was quick and efficient and it was about 35 mins and the job was complete. The dishwasher sounds like it did before and we can't be happier with the job. He charged us for his time only, just as we discussed. I hope I don't have to call him again for something else broken, but if I do, won't hesitate. Also, I plan to also share his info with anyone I know who needs an appliance fixed. A true and honest repairman- so rare to find these days. Call him, you won't be disappointed!

Service requested for a washing machine. The response time and turnaround were quick and punctual…read moreon the appointment. The diagnosis was free and accurate (this is the main reason for 4 stars). However, the issue is that the quoted replacement part was extremely high, and the quoted labor cost for replacement covered about one hour of work. I guess that the "free" diagnosis won't be free after all if I followed up and agreed to proceed. Speaking of time, the replacement part is no longer available new anywhere, and if I had bought a correct replacement, it would take less than 10 minutes to replace it. The alternative repair was done by me/DIY by following a YouTube video, and no parts were required.

Whirlpool dishwasher not starting. Marty came the next day. Diagnosed the problem, went to get the…read morereplacement part, installed it same day. Problem resolved! Marty was responsive and diligent. Sought and made least expensive repair (control board interface) first (which worked!) before going to next, more expensive, option. Highly recommend Marty's Appliance Repair!

Marty is NOT your average handyman or repair servicenn. He is Far BETTER! Marty has done several…read morejobs for me - with courtesy, reliability, and perfection. He is exceptional. Do yourself a favor and find some things that need Marty's attention. You won't be sorry!

They don't respond to messages in a timely fashion. Sometimes it's an emergency but they wouldn't…read moreknow that if they don't listen to the messages. I don't believe it when they say all agents are busy with other customers. I don't think there are agents answering calls. I've used them in the past- they charge a fortune to walk in the door, do a good job and I never had this problem trying to reach them before. Now when I really need help!

I can't believe this company gets good reviews. I used them for a Viking Refrigerator Recall , the…read morefirst tech that came to my house couldn't reattach the door so he called his boss (Danny) who when he arrived at my house I could tell he didn't want to be there he attached the door and was getting ready to leave when I told him the door was all crooked and he said that I needed a new door seal. I have PSEG contacts on all of my appliances so I called them and said I needed a new door seal, which the tech replayed that I didn't but replaced it anyway and the door was still crooked because I was told that Oceanic did not attach it correctly. I called Oceanic 6 times trying to get them to repair my door and was told that Danny said they did the recall and were not responsible for the door. I called Viking back and explained the problem and was given the name MG Appliance Repair. Wilson came to my house and after 2 hours fixed my door. I can't believe Viking would recommend a crooked company like Oceanic because of the shoddy work they do.

Christian is really great. He fixed my washing machine and saved me a lot of money by doing so. He…read morewas extremely reliable and trustworthy. I highly recommend.

I called for service for my dishwasher and my refrigerator. Here's the bottom line! Honest and…read morepunctual. I won't use anyone else. Full Stop!

He was prompt and efficient. Sowed me exactly what was wrong and fixed it. Also, didn't try to over…read moresell me.

I called Shawn per Facebook recommendations on Friday early afternoon regarding an oven that…read morewouldn't turn on. He was at my house by 5:00 that same day. Did the repair for a reasonable price. Not only that he also leveled my stove which has been uneven for years. I highly recommend his services and will be my go to person for any future appliance repair.

John, of Thorough Appliance, was a pleasure to deal with. He was quick to respond to my call and…read morealso answer texts. He was able to get our refrigerator water dispenser working again. Last year, John and Paul were also able to fix our microwave. Friendly, professional and easy to work with. A good value! Highly recommended!

Amazing Company - I had a very positive experience with…read morethis company ! John, my repairman was professional, efficient, honest and very knowledgeable. He went above and beyond to repair my refrigerator. I highly recommend this company to anyone looking for excellent service.

I told them my Thermador Stove's igniter doesn't work on the two burners on the left side. They…read moresent a tech to give an estimate. This will fix it they say. I had to give FULL PAYMENT for them to order the parts -- $1000. I paid. Next week they came - first thing the guy says I didn't order 1 of the burners. Why? You knew it was both burners. I said its Thanksgiving week, it would be great if you can get one of the burners. He then proceeds to start work. He makes so many calls on what to do and how to do it. He generally was not knowledgeable. Then he says I will need to order other parts as there is additional work required. He doesn't install any of the parts - nothing is worked on. I said I need a real estimate you can't keep giving estimates every time you come. He packs up and leaves without saying anything - UNPROFESSIONAL! What is new estimate? WHO KNOWS! I call the company - they told me a manager will call me. It has been a week and the manager hasn't called me. I keep telling them NO WORK HAS BEEN DONE. THEY KEEP ACTING SURPRISED! NO WORK HAS BEEN DONE YET I HAVE PAID FULL MONEY AND THESE PEOPLE HAVE STOLEN MY MONEY WITHOUT DOING WORK!!!

I had a terrible experience repairing my refrigerator. It looks like I'm not the only one! The…read morefirst service call resulted in a replacement of my thermostat. That didn't work. They told me it was actually a freon leak. That repair was more costly. They only gave me a partial credit for the thermostat work and service call. A few months later it broke again. They told me the timer on the thermostat was broken and needed replacement, so it didn't fall under their warranty. I paid for that repair and service call. It didn't work. The next call said there was another problem that was not repairable. I ended up spending $1,090, 5 or 6 visits, a broken fridge most of the time. the unit probably costs about $800 to replace, which I would have done after the first visit, but I kept hoping each time would be the last. They refuse to refund the last visit and repair, even though it was useless. I never heard back after asking a manager to call. Their competence is questionable and business practices and shameful. DON'T GO DOWN THE RABBIT HOLE WITH THEM!!!!

I recently had APEX come do a dryer vent cleaning and chimney inspection and it was a great…read moreexperience. The two gentlemen were extremely courteous, both took off their shoes upon entering, and went to work. I have had another company do this for the last few years and they never did this and it always seemed like something that day would coincidentally break. Not the case here. The whole process was painless and they were great to work with. I'll be using them going forward.

Horrible tech who broke my 10 month old dryer while he was supposed to be cleaning the vent. . i…read moreunderstand that the tech will be dismissed from his position since the company has had several complaints about his incompetence. I suggest you use another company for vent cleaning. I hope this helps others now besides I have clog in the dryer vent and have to hire a reliable company to fix there mess.