Hannah was great! She came by to put out food and water for our cats while we were away for a week…read more(she also changed our litter-box and helped take out our trash). She was super responsive and provided daily updates with photos/videos. Glad to know we have someone we can call if we are ever out of town again!

Hannah is incredible. We have four dogs and a cat and were out of town for a long weekend. We were…read morenervous because some of our dogs have less than wonderful habits. We also had never been away from them for that long before. Hannah was incredible with the chaos our brood brings. She was proactive and understanding with our husky's affinity for urinating everywhere. (Thank you so much for cleaning up all that potty!). We got daily updates of their shenanigans and when we got home everyone was in great spirits. It was also way more affordable than I originally intended to spend when compared with other companies. We will not go anywhere else for a pet sitter. Do yourself a favor, hire Hannah!

I highly recommend Lisa & The Dog Boss! She has dog sat for me for years & my dog LOVES her!!! She…read morehelped me train him, does dropins when I'm gone for a few hours & has even taken him to the vet for me when I couldn't get off work!!! She always goes above & beyond when she works with my dog & I wouldn't want anyone else! She's the best!

From the owner: Bonded & Insured, The Dog Boss, Mason City is the mobile answer for everything related to your dog!…read moreWe Offer Daily Dog Walking, Daily Drop In Visits (Pet Sitting), Overnight Pet Sitting (in your home) a Pooper Scooper Service, Pet Party Planning & Pet Memorial Planning! Call us TODAY to see how we can help! 515-210-0148. The Dog Boss, Mason City-Your Mobile Pet Pros!

Yesterday was my 3rd service. I pay extra to have a call prior to coming and the first week was…read moregreat. Then week 2 came and no call or text message prior so I called and spoke to CS and explained why I chose to pay for this extra service and how important it was to contact me before coming. They understood and put notes in. Well, yesterday (week 3) the same thing happened where they just showed up with no notification. I called again and they said I would need to speak with the "location supervisor" whom has yet to call. I am ready to cancel the service because they are putting my dogs at risk!

My yard is cleaned weekly and I also get an odor eliminator applied so my lawn stays fresh all…read moreweek. Pet butler does my dirty work thanks so much

The Ruff Break has been like a second family to our dog. We have scheduled 2-4 walks per week for…read moreher over the past 6 years. We also used them for pet sitting when we were out of town. She does not do well with other dogs so this works perfectly for us. They always go above and beyond to take care of us.

I had used this company occasionally for several years and didn't seem to have any issues though…read moreI'm usually not home when I'm using their services. I had recently gotten a puppy and booked a few ruff breaks for my older dog so I could train and work with my puppy for the 40 minutes, give or take, that the breaks take. In under 10 minutes after taking the older dog outside one day, I heard the walker and dog return already (shorting me more than a half hour walk). I busted the walker and said it's not acceptable, the dog needs his exercise, and she took him back out. I was furious, why does this company advertise for high energy dogs then take him out for under 10 minutes??!! how many times has this happened before? The owner of the company, Bert, was not concerned about it, he said the walker took the dog back outside and has been spoken to so it's not a big deal. Well I'm pleased with the new single owner company I found since that happened. I much prefer knowing who is coming into my home and being able to trust that my dogs are well cared for, not given the minimum (got to go potty) and being severely shorted (no exercise!)

I know this place has bad reviews but I had a good experience ahead of meat and greet with a really…read morenice dog wasn't the perfect fit for me, but the shelter does a good job.

I thought that maybe my experience with them was different, or unique in some way. I wanted to give…read morethem the benefit of the doubt. Then I found these Yelp reviews and I want to add my voice to the STAY AWAY faction. I adopted an 8-week-old puppy from them in September of 2017. Two days after I got her home, she was extremely lethargic, not eating, having breathing problems. After a number of tests, we discovered she had multi-drug resistant bacterial pneumonia. She had kennel cough (bordetella), pseudomonas, and a multi-drug resistant strain of e.coli in her lungs. I thought they might want to know, because she had brothers. The owner sounded concerned at first and told me she contacted the owners of the other puppies and none of them were sick. Her concern soon dissipated when I told her I had paid $1,500 in vet bills. Haha, drop in the champagne bucket, she got sick in September and was officially pneumonia-free at the end of February. All told, the vet bills came in at around $7,000. At the time I adopted my puppy, they had taken in a number of dogs stranded from Hurricane Harvey, the owner told me a lot of them had "colds," but nothing more serious. I think, due to legal reasons, the veterinarians would not confirm that she was sick when she left the shelter. I don't know where else she would get her lungs all full of bacteria in the 36 hours she was in my house. She is a wonderful dog, and we do not regret spending the money on her, but it concerns me about other dogs that were there. The e.coli was only susceptible to one very expensive injectable antibiotic. I really hope her brothers were okay, and she wasn't just trying to cover her butt. I would have been able to save them considerable expense with the information I had. Email exchanges after this took place were very rude and unprofessional. My husband is a veteran and I thought it would be nice to support a veteran-owned shelter. The shelter building looks run-down, but I was only allowed at the front desk and directed to the runs in back to meet my puppy, so I have no information about how hygienic things are behind-the-scenes. We found this shelter on Petfinder, I would suggest anywhere but here

The idea that everything you need is in one spot.Veterinarian care,grooming, dog…read morefood,treats,collars,leashes,clothes for those fur babies,brushes,shampoos and beds.It is nice to know this one spot has it all.

From the owner: Paws at the Lake is a pet boutique & bakery, grooming, boarding, and cremation location all in one…read morebuilding. Lake Animal Clinic is also housed inside our facility, which makes Paws at the Lake a one-stop destination for all your pet needs!