I am the President of Strata for a 400 suite condo. We have 2 entry doors to our underground…read moreparking that Capable One maintain for us. In the past 2 years we have had about 10 "Emergency Issues" with our doors, mostly drivers running into them. Capable One is simply amazing. They are on site within and hour...Every Time. All of their team are efficient, respectful to our residents and communicate clearly.

From the owner: When it's time to choose the right overhead door service provider for your business or home, you…read morecan count on Capable One Door & Gate Services for quality workmanship that will exceed your expectations. We guarantee you will receive the best quality service in the Lower Mainland in no time and hassle free. Let us know what your organization or home are missing and we'll take care of the rest. We focus on Commercial bay doors, parking gates, rolling steel doora, warehouse doors, and industrial door repair.

I've been posting reviews here on Yelp for 9+ years now, and I've used Yelp for as many years to…read moreresearch service companies and restaurants and stores. It's been an invaluable resource for me, as a consumer, to find reputable and recommended places and companies, and through the years, I've discovered some wonderful places and people this way. But once in a great while, through Yelp, I find a company or establishment that is so incredible, so stellar, I wish there were more stars to give them. My amazing real estate agents here in Vancouver, and in Seattle, are prime examples, as they went way above and beyond the call of duty for me and did phenomenal jobs and were incredibly genuine and professional and helpful and knowledgeable and nice. And so was Eli with DoorSmithbc. I initially wanted a free estimate from another reputable locksmith I found here on Yelp, but when I clicked the link on Yelp to get the estimate, somehow Yelp sent my request to three other locksmiths nearby too, so I could compare prices (as well as response time and overall responsiveness, IMO). Initially I wasn't thrilled, as I only wanted to contact the initial locksmith but, as fate would have it, I am SO LUCKY that Yelp sent my request to DoorSmithBC and the others, too. (The initial locksmith never even responded to me at all! One other responded with a price quote the next day, another responded with a slew of questions the next day and wanted photos of my existing locks, and DoorSmithbc responded within a few hours with a quote. And that quote was very reasonable, too). When I called DoorSmithbc the next day to ask a few questions, I got Eli on the line and, immediately, I knew this company was the one: he was so understanding of exactly what I needed, he informed me of all his credentials (including certified by the RCMP and more), and the more we spoke, I just intuitively trusted him. I noted that, in addition to some basic lock jobs and a repair to a non-functional latch lock on my balcony slider, I really wanted to get a deadbolt installed. He said he'd evaluate if that was truly needed when he visited as, oftentimes, it is not. (One of the other locksmiths flat-out quoted me "at least $200 to get a deadbolt installed". No ifs, ands or buts). I was relieved when Eli said that he would be the one who'd come by to do the job and we booked the appointment for the following morning. Later that night I had to reschedule the next morning's appointment as a conflict suddenly arose. I was really embarrassed. I called DoorSmith, thinking I'd get an answering machine (it was somewhat late), expecting to leave a message and hoping someone would pick it up prior to my appointment (scheduled for 9am the next morning!). Amazingly, Eli answered the phone. Does this guy never go home? I told him he should get a raise! I explained my situation and he couldn't have been nicer or more understanding. We re-scheduled for two days later. On the day in question, Eli showed up exactly on time, to the minute. He showed me his credentials (not sure if this is the law here in Vancouver, but it was reassuring to see). He did the lock job pronto and, after evaluating my door lock and door and frame, he explained to my why a deadbolt was not indicated. Here I was, expecting to spend $200+ for a deadbolt, and the locksmith tells me it's not needed and why, and he doesn't believe in taking advantage of his clients' who, he explained, are usually in a vulnerable position about their security systems. I was so impressed by this guy's integrity. Can you imagine, telling a customer they don't need something when they really don't, despite the fact that you could make some easy money by doing what the client asks? Eli fixed my slider door latch and made me extra door keys and the price was so reasonable, I kept asking him if he was sure that the bill was correct. I can't say enough good things about this company or Eli. I've already referred DoorSmith to all my friends and I will never use another locksmith as long as I'm in Vancouver.

Highly recommend! Friendly, knowledgeable and honest…read more Reasonable price with 3 years warranty.

Derek was very personable and his installation looks perfect. Very happy with Doors Galore!read more

From the time of initial consultation, including product discussion and best fit for intended use,…read morethis has been a great experience with Doors Galore. Fast forward a few months and what a fantastic experience with the installer at our Delta residence today. On time, very courteous and professional. Job was done in a timely manner, product is great, makes such a difference to the look of the home while providing greater access/convenience. Wouldn't hesitate to use Doors Galore again!

I ordered pre-hung doors , hardware , baseboard and casing for my entire house from Chetan (…read moresalesman) . I didn't haggle the price , but I made it very clear I needed the delivery to be on a certain day . In fact , all I really needed was the doors on that day . Well at 4pm on that Monday , my delivery never came . What's more I never heard from the sales person . I text , called .. plus this guy has " read messages turned on" so I can see he has seen my texts. But no response . I called and the receptionist told me my order wasn't ready and it was scheduled for the next day. The salesman called my back soon after and told me I could cancel my order ( not sorry ) or I could accept the delivery fee refunded . I told him I had two guys there that were going to hang my doors and that I had to pay them for the day , so 75$ wasn't going to cut it. He said that's the best he could do. I said fine as long as they are there tomorrow. He told me around 3 pm and that someone from accounting would call and give me a refund of 75$. The next day at 3 on nothing had arrived and I had not heard from the sales person , accounting or shipping . I text , I called . Nothing . The receptionist said the salesman wasn't in and there was no manager available for me to speak to .. it's 3 pm on a tues .. right .. but after a lengthy hold she told me it was going to be the first delivery the next day . She also mentioned both the day before and than I should be speaking to the salesman . I told her I had tried numerous times . Than Wednesday. I called and text around 10 am to confirm my delivery . The salesman didnt respond .. I wrote again including the fact that I could see he has read my messages this time . To which he became hostile . I will Include screen shots of the conversation if it allows . A receptionist called me and at this time I believe I have been refunded . By far the worst experience I have ever had . I can not understand why any business would think this is ever okay . You would be wise to avoid

DO NOT PURCHASE DOORS FROM THIS COMPANY! The worst products and costumer service I have ever…read moreencountered. This company sold doors that were warped, more than 70% of the doors I purchased for my house are unable to be used. They are literally twisting and continue to warp as time goes on. This is all after waiting months for them to arrive with numerous "promises" from management that they would arrive the next day, but never did. It is has been so terrible of an experience that we will be contacting the Better Business Bureau. All doors and frames had to be removed because of the poor quality; a waste of time, money and labour. Please learn from my mistake and save yourself the major headache.

Dylan and Erick repaired a sliding glass door quickly and knowledgeably. Very affable and…read moreeasy-going team.

Marc and Erick were wonderful. They installed a brand new window in my condo to prepare for the…read moreinstallation of a new air conditioner. They were professional, courteous and did a great job. Love that they were a bit early as well. Thanks, On Time Glass!

Excellent selection of molding and crowns. Staff is super helpful. Calvin helped me trouble shoot…read morean issue I had with my bathroom baseboards. They have sales that are awesome.

The WORST customer service I have ever experienced in my life. I stood at the counter and the guy…read morehelping the person in front of me asked 'Mike' to help me. Mike was socializing with someone else. Mike said he was busy. I waited. I said excuse me I need some help. Mike said I'll be a minute arms crossed. I said you don't treat customers like that and he rolled his eyes with the whatever look. An absolute piece of ****.