Dr. kleinrock is efficient (appointments are kept) and he is ready to help whenever needed (he came…read morein on a Sunday to repair the kid's braces), very pleasant staff, and very kid-friendly and supportive. He goes that extra mile.

Dr. Kleinrock saved the day!!! My daughter had been under treatment with another dentist for three…read moreyears, and was nowhere near done. She had prom and graduation coming up fast. Dr. Kleinrock devised a new treatment plan, implemented it immediately, and within 6 months her teeth were PERFECT. All in time for graduation!!! Dr. Kleinrock also treated my other daughter with great results. You will not have to worry with Dr. Kleinrock--he is an awesome orthodontist. As a bonus, he is extremely pleasant to work with, as is his staff. I recommend him wholeheartedly!

Do not come here. Their front desk is ridiculously disrespectful. The first time we called, they…read moretold us they could give us a disk for my wisdom tooth scan, as I needed to take it to another dentist. They told us there were no extra fees (as our insurance wouldn't cover it) and there was a 10% credit card charge in person. After I had the scan, they told us we couldn't receive a disk. We asked why they told us different over the phone, and they denied any involvement. The next day we called asking to receive the scan however possible, and they told us they'd call us back but never returned the call. It was a holiday weekend, and we expressed urgency regarding this. We called later to further inquire until they put us directly on hold and then hung up after 15-20 minutes. We called after the long weekend, we called back to receive the scan, to which we received a singular screenshot of a 3D scan. This was unacceptable to my other dentist, and we demanded a way to view the scan in its entirety. In return they sent us an email with the same screenshot and a panoramic scan I also had there. Finally, I called and asked them to ask their boss who said he could give it to me, provided I was there with a thumb drive in hand within an hour. I had to drop everything to get my scan!

DO NOT COME HERE. They're sketchy about prices and billing and how much insurance is actually…read morecovering and the dentist is a very aggressive "Upseller" about dental work. I stopped coming to this location because they could be a bit cagey about what's going to be covered and always seemed really insistent that they do the work first and figure out what was covered after the fact I was offput but kept going for a while since at the end of every visit I paid out what I owed and according to them i was square. The event that actually convinced me to stop going was in 2021 when the dentist told me I needed braces and that my insurance "should" cover half of it. In fairness I have an open bite and DO need braces, however I also knew for a fact that they wouldn't be covered as that was one thing my HR rep mentioned specifically as not being covered. I remember the staff they sent in to discuss the cost with me REALLY tried to push it and kept mentioning that it was (It's been a while my numbers might be off.) $8000 but my insurance would cover half so it's REALLY $4000 and I had to remember that that would be spread out monthly over 2 years so REALLY it's $400/mo. The sale felt very aggressive and the general attitude felt like the goal was to get the metal in my mouth and THEN charge the insurance and figure out how much would be covered and charge me the rest after the fact. All good and well for them but i couldn't afford a known $4000 bill, let alone a surprise $8000 bill! And to be honest, i can't even afford the low ball $400/mo bill and, despite what they were saying, I was SURE it was gonna be $800/mo anyway since my insurance wouldn't cover that. I distinctly remember the doctor saying "yeah next time you come in we're gonna have to get you in braces" after I had ALREADY told them that it wouldn't be covered by my insurance and even as a monthly installment, even at the insurance covered price, it was not an expense I could afford. It really turned me off the way the doc tried to act like this was a decision being made FOR me and this was just gonna happen. So i just decided there wouldn't BE a next time to put the braces in and stopped going and let the whole thing go. My last visit was in March 2021. The reason I'm writing this review now in September 2022 is a SURPRISE $120 bill for fillings done in September/October of 2020! The office claims that though they cashed the checks from my insurance company 2 weeks after each visit they didn't notice the insurance was actually covering less than they claimed it was each time. And they just didn't notice until now. I ended up borrowing the money from a friend and just paying the surprise bill on card. But I keep thinking back to how hard they pushed braces and how they kept insisting insurance "Should" cover half of it, And how hard they seemed to be working to get the metal in my mouth before really being clear about the cost. Knowing how they handled the fillings bill I can only assume the braces would have gone the exact same way if I had just let myself get pressured into it! They would have put in the braces on the promise insurance is "Supposed" to cover half, done MONTHS, if not the whole 2 years of adjustments, getting the low checks but not recognizing that they were not being covered by insurance, gotten denied for 2 years and then popped up now in 2022 with a $5000 bill saying "Oh sorry turns out your insurance didn't cover 50% of it after all. But it's all done now so this is what you owe regardless. Covid ya know? Would you like us to do a monthly payment plan or send it to collections and destroy your credit?" Thank GOD I stopped going when I was turned off by how heavily they tried to push braces. ANYWAY regardless of their intentions you can't trust that the bills you get from here are ever the full amount of what you owe because they claim they don't actually compare what they got in the check from insurance to what the cost was until MONTHS (minimum 5 months since my last visit was 2021) OR YEARS (Since the bill was received 2 years after the first visit) after the fact. You may get a bill in the hundreds if you just had a few fillings but if you had extensive work done (Like brace or caps or a root canal) you could get a surprise bill in the thousands! "Covid" is not an acceptable excuse for having no idea what you patients owe you or what actually IS or ISN'T being covered.

Dr. Wu is phenomenal! He transformed my daughter's smile! Thank you, Dr. Wu!read more

Worst dentist ever. Don't go here. He'll break your teeth and then scream at you when you complain…read more He screwed up invisalign and caused damage to my front tooth (which did not even need positional correcting!) He curses and threatens anyone who brings up any issues. He is also a liar and major fraudster. Another lady I know unfortunately took her son to him and he cracked her son's tooth. When she complained, he cursed at them just like he did to me. This guy needs his license revoked. Every legitimate complaint brought up to him is either met with cursing, screaming, or rationalizing why it is ok for him to chip your teeth, rip out your fillings, or make your already straight teeth crooked while not fixing your crooked teeth at all. What a nightmare. Steer clear of this guy. He is a dental terrorist.

I went to them a couple years ago to get my teeth widened right after I had a dentist visit. I told…read morethem I did not need to have my. Let's see x rade. Of course, my insurance didn't accept it, as it wasn't needed as it was just done.Then.They tried telling me I had to pay for it. I never paid them for it. They finally made it disappear when I booked my next appointment to get my teeth wiped in about a month ago, they did a terrible job. And then they told me there was nothing they can do, and I had to pay full price. Also, the office is so dirty and outdated.It's disgusting.

Amongst the COVID 19 pandemic I was blessed with the ability to utilize the professional dental…read moreService of Dr. Marc Lapinel. My cap from a former dentist fell out and Long Beach Dental Arts was able to see me in a timely manner and fit me into a new cap. I am thankful for the care, attention and professional service I received.

Dr. Albaiyaa is very gentle and caring about his patients. I think that he takes each person's…read moresituation and uses it to give them the best care possible. I would recommend him to anyone who has had a bad experience with any dentist because he can definitely change your thinking and feelings towards this profession. His office staff is very helpful and thoughtful towards their patients. I am pleased and happy that I found his practice.

Dr. Albaiyaa is the best Dentist. Gentle, personable, skilled, compassionate....I am writing this…read moreas a Physician, so I know something about patient care.

Very unprofessional, I booked an appointment 3 weeks out. I have a broken tooth and is pregnant,…read morebecause I heard good things about this dentist I was willing to wait. I was contacted a few days before and had to get my appointment rescheduled because it wasn't booked correctly! They only had me booked for a cleaning and not a broken tooth. So I pushed it back another week! On my way to the appointment we got stuck in a bit of traffic that would set us back 15 mins and now im informed I cant see the dentist because you have another patient at 830. How was she going to assess and fix my tooth in 30 mins and my cleaning was never booked. I'm very annoyed as a 34 week pregnant person because im trying to be cautious and not go to just anyone this is what happens!

Poor communication and poor customer service. Made an appointment and they waited until I went in…read morefor my visit (weeks later) to tell me they don't accept my insurance. Then I asked for at least the consultation and they informed me that the implant specialist that I was scheduled to see was not even there! Do yourself a favor and get your services elsewhere.

I went to Dr Sands when I was a child. Now that I am in my 20s I am able to articulate my…read moredispleasure with this practice. Throughout my childhood, almost every checkup visit ended with a diagnosis of several cavities. At first my parents assumed I wasn't brushing my teeth well enough, but things started to seem strange when Dr Sands would say that she found a few more cavities while she was filling ones she had already found. At this point, when I was a teenager, my parents and I agreed that something seemed fishy so we decided that I go to try a new dentist. This new dentist found no cavities in my mouth, just a few months after Dr Sands had found 5 or 6. I have never been back to Dr Sands' office but I have a mouth full of fillings to remind me of the horrible experience I had there. I am very happy with my new dentist and rarely get cavities- however the cavities I have had have been under the fillings from Dr Sands when I was a child. I can't help but wonder if these possible unnecessary fillings have compromised my teeth. My sister had a similar experience. I also know of other families who have left Dr Sands' office unhappy. Please look elsewhere for your child's dentist. Find someone who is honest and fair.

Dr. Sands is a wonderful dentist. She was recommended to us when we moved here. She has a level…read moreof professionalism like no other. She speaks to the children so they understand what she is going to do and the reason why she is doing it. My children never give me a problem when I tell them they are going to Dr. Sands. Her office staff is just as great as she is. Everyone in that office works extra hard to make sure that the children have a pleasant experience. I recommend Dr. Sands to anyone looking for a Pediatric Dentist.

Tried to make an appointment, called and was told he is a pediatric only dentist. His web site…read moreseems to say he treats everyone. Oh well, really wanted to see this guy. Gotta go elsewhere.

If you are afraid to go to the dentist, but know you need dental work now. DO NOT HESITATE and GO…read moreDIRECTLY TO HAPPY TEETH! I had a follow up visit today, to take care of 2 cavities I knew I need to get fixed. Dr. Benny Tong fixed my cavities swiftly, and WITH NO PAIN. AT ALL. He truly has hands of gold. The Entire Team at Happy Teeth Make you feel comfortable and treat you like family. They are a true blessing in a profession where this is rare. You will realize I am telling you the truth the moment you step into Happy Teeth. Just like I did. Thank you Happy Teeth and Dr. Benny Tong for restoring my faith that there are dental offices that have the talent, and experience to handle all of your needs. -Tom Hoey