Dear Dr Yenchman, Thanks for the brand new tooth! This…read moreimplant is wonderful - from smiling to eating, the world is just so much better now. I am grateful to you and your amazing staff who went out of their way to make me always feel comfortable and welcomed. The process was so smooth and your patience and thoughtfulness in answering my questions along the way was very much appreciated. BTW, I love the dental chairs in your office, which are even more comfortable than my bed at home! And the cable TV/NETFLIX were icing on the cake. It was a hands down FIVE STAR experience. Considering I travel from NJ to your office (a 90 minute drive), why would anyone living on Long Island have their teeth cared for by anyone but you?? I may retire on Long Island just to be closer. Wishing you all good things as we emerge from this COVID nightmare.

First time patient for check up and cleaning. Very professional staff starting with front office to…read moredental practitioner team. Modern and well kept office. Rebecca (sorry if I misspelled your name) was super nice and patient in scheduling the appointment. Leah was my dental hygienist. She was very gentle, thorough, knowledgeable and patiently answered all my questions. Dr. Huang went through the x-rays with me and was spot on with my dental history, assessments and recommendations. Not once did I feel like they were trying to sell more services to me. Overall it was a very enjoyable experience and I would highly recommend/refer this team/office. See you in a few months! John 10/29

I just wanted to take a moment to thank you, truly, for the beautiful work you did replacing my two…read morecrowns. As someone who's always been proud of their smile after a full-mouth reconstruction, I was incredibly nervous about having anything redone, especially those lower anterior veneers that had been giving me trouble. Given how often I notice dental work on others, I was especially concerned about the shade matching and how the crowns would fit and feel. But your craftsmanship was absolutely impeccable. They fit so comfortably, and the shade is flawless--completely natural and in perfect harmony with the rest of my smile. I don't know how to thank you enough for your care, your skill, and your attention to detail. It means more to me than I can say.

Does a great job and very professional. Easy to talk to and give you any support you need.read more

I am embarrassed that I have taken so long to write this review, but I'm one that likes to see the…read morefinal result before writing. I'm glad I did because my 94-year-old father is so much happier now that he has new dentures made by Dr. Eliot Heisler of Elite Dental Spa in Great Neck. If I could rate him and his practice 10 stars, I would. You could say that my father is a retired dentist and that Dr. Heisler treated him this well because of this. You could say that they went to the same dental school and therefore he was treated well because they had things to share. You could say he seemed honored to work on my dad because my dad retired at 87. But this would be only partially correct. While I sat there in the treatment room watching and listening, patients would stop and say a very cheerful hello to the doctor and he would ask how they were. They were genuinely pleased to see each other. I learned that while some had moved away, they continued to go to his practice. They were there to see the hygienist, but it was obvious that he sees them for their checkups and other treatments. His speciality is Prosthodontics, but does many other dental services.. To my father he was so kind, so respectful and gentle. There is no doubt that this describes Dr. Heisler's demeanor with everyone. My father had to go for several fittings for his new dentures. His old dentures had caused him problems for years and caused changes in the bone structure of his mouth. I actually think my father enjoyed going to him because normally he fusses over visits to professionals! But, Everyone, I mean EVERYONE that works in this practice is friendly, welcoming and helpful. I can't say enough about them. I don't know how Dr. Heisler found these treasures!! My father is happy so I am happy. Thank you, Dr. Heisler and staff, many times over!!

Everything was great until the end. Was wrapping up dental cleaning and someone came in and told me…read morethey don't accept my insurance (Cigna) and I owe almost $500. Why wasn't this caught beforehand? Definitely did not leave a good feeling and felt like I was scammed.

Awesome dentists. HORRIBLE FRONT DESK STAFF. ALL the doctors and back office staff / assistants are…read moreabsolutely wonderful I had a very complex dental situation and they were able to help me. Front desk was rude accused me of not paying my bill . I attempted to explain that I never received a new invoice stating there was a balance due Stephanie was extremely rude and starting screaming at me in front the other patients .It was so awful that Dr Z came out of his office Excellent dental service HORRIBLE front desk

Dr. Zatcoff and his staff over the years have always been courteous and professional. I definitely…read morerecommend this office. However, during my recent appointment, I arrived on time but after waiting about 10 minutes, I mentioned to the older receptionist that I might need to leave if I was not seen shortly. She proceeded to responded in a very rude and confrontational manner threatening to charge me a $75 penalty charge if I left. The threat of this charge is unethical, since I was present for my appointment as scheduled. When I protested the threat of the charge, she continued to be very confrontational asking me why I shouldn't be charged a fee if I chose to leave. She did this in front of another patient and the other receptionist who was sitting next to her. As a professional working at a front desk, she represents the office. In addition, a simple reassurance that I would be seen shortly would have resolved the situation. She does not represent the rest of the staff, but she is part of the staff.

Great staff and very knowledgeable! Very clean place. My…read moreSkin felt so good after a couple days..

From the owner: Our professional team gives you the most comfortable dental experience. And, we have advanced…read moretechnology to solve your skin aging.

Always a pleasure when it's time to have my teeth checked…read more Staff is amazing. Always smiling. Always personable. New office space is great. Clean. inviting. Dr. Diana is amazing. She always explains what's wrong in layman's terms. My SO & I enjoy coming here. There's always plenty of parking.

Time is very respected. A 5 minutes wait would be atypical, even with a steady flow of patients…read more Support staff are "on the ball". Hardly spend more than a minute or two getting checked in/out. Appointment reminder messages are appreciated. Dr. Gerov is very gentle and patient, both during procedures, and in answering questions. Truly a pain-free experience, and the effort is clearly visible in every aspect of this business.

Lake Success Dental Care Edith…read more Five stars and a dentist's office sounds like an oxymoron, a contradiction, a paradox. It's like jumbo shrimp or a garbage dump that smells sweet. These things just don't make sense or don't happen...and yet, there's an exception to every rule. In this case, Lake Success Dental Care in New Hyde Park 100% fits that idea. Okay, maybe I just have a very melodramatic history with dentists. I didn't go to one for a length of time I'd rather not discuss just due to never having a legitimate dentist I trusted or felt wouldn't yell at me for lack of brushing/flossing/etc. Then my sis/mother told me about Lake Success Dental Care and I finally decided I needed to bite the bullet (preferably not before a dentist trip, tooth joke) and make an appointment (plus they accepted my insurance, so that worked). Upon entering the office building where the practice is located, I was a ball of nerves, but the nicely-decorated waiting area almost didn't feel like I was about to have people stick their hands in my mouth. Things were comfortable and welcoming, with a phone charging station available if needed. Good start. Once my name was called, the nerves rose a little more, but each employee I met was very kind and I have to say, no one even came close to wagging a finger in my direction due to dental hygiene (even if they probably should have). The dentist I saw that day, Dr. Dai, didn't emanate a great initial friendliness, but he still kept things calm in his process. From that first trip back in November to now, I've visited Lake Success Dental Care four times (one more before a break!) and they've done some great work in getting my mouth all caught up on cleanings and fillings. Each trip was more of the same: calm, welcoming, timely, and never reprimanding (a big win in my book). I also met Edith, who will process your payments before you depart. She's a big reason why I almost (dare I say) enjoy coming to the dentist. Her and the whole friendly staff has made a lasting impression on me (even Dr. Dai opened up this last time around). Two other favorable factors worth mentioning are their hours and notifications. They run crazy times for a dentist's office with nights going until 9 as well as weekend hours available both Saturday and Sunday. They honestly make it hard for you to not find a time that works (even if you try...which I might have done when making that first phone call, heh heh). Once you've got your appointment, they'll call, email, and even text to make sure don't forget when to come in. Even though I'm usually good with dates, it's still great to know when I'm approaching that dental visit (you can't escape it!) Overall, Lake Success Dental Care has turned my world around in how I perceive dentists. I'm sure there are plenty of practices that are actually formidable for those without a childhood phobia of dentistry, but if you're reading this review and fear for your next dental visit, fear no more! Lake Success Dental Care is here for comfort, friendliness, proficiency, and an all-around positive experience. So maybe five stars isn't so far fetched for a dentist. Now we have to work on that sweet-smelling garbage dump...

All I could say is amazing they actually make you wanna go to the dentist the staff and overall…read moreexperience is flawless.

Have now been a patient / client at Vinciguerra and Mathew for a couple decades. In that time, the…read moreexceptional care that has been received is just exemplary. The staff skills are without parallel. You are treated like a valued client with respect given not only for your needs (be they immediate or preventive care), but also for your time. Your appointment times are not 'rough guesses'. They realize their patients are leading busy lives where time is a non-renewable asset. This alone sets this practice far apart and far ahead of alternatives. The patient is treated to a clean environment, and 'clean technique' is practiced throughout the office. Technicians of all disciplines respect the need for adherence to a standard of cleanliness and yet you're never feeling like a 'bug in a bottle' and isolated from the personal touch. The staff is sensitive to the needs of each individual. Each person in direct touch with the patient has a good sense of what constitutes a gentle yet effective professional 'touch'. While dentistry requires manipulation in close proximity to our sensitive gums, you quickly become aware that the procedures are accomplished with a minimal degree of intrusion because enough time is taken to do the job correctly. No rush, and as a result, you're never left feeling 'roughed up'. Through the years I've referred many people to this group and without exception they have applauded that referral. Break: We've as a society grown used to all health related fields as requiring the complete surrender of personal dignity and accepted the squandering of our precious time as a natural consequence of seeking out superior care. That is NOT how it has to be. Vinciguerra and Mathew have changed that model, and set a high bar that puts the patient at the forefront in every aspect. I'm a satisfied and pleased client.

My experience with this dental practice has been excellent. Dr. Mathew is very kind and takes time…read moreto explain everything. I have needed to see her every day this week for adjustments...and although her schedule is full, she makes time for me. She makes going to the dentist a very calming experience. Recently, had an appointment to have my teeth cleaned. I met the hygienist MICHELLE. She was so gently and took lots of time to do a perfect job. She was kind and spent time on good cleaning and brushing tips.