We've known Augustin for over 5 years and use him frequently. Always on time, always professional,…read moreand beautiful vehicles! Best of all, a nice guy to do business with!

FANTASTIC! Augustine and his wife are wonderful. Reliable clean and comfortable cars limos suvs. I…read morehave used this service around three times a year for the past 10 years. They never disappoint. I'm treated like family.

First time using this company and it will be the last. The woman on the phone was as ignorant as…read morecan beand then when the driver showed up he was as high as he could be when he picked us up. After looking into this company they are not even licensed in the state of Illinois. My guess would be they don't carry Insurance then either.

Super friendly, yet professional. On time everytime All around pleasant experience. Highly…read morerecommend.

Stayed in touch throughout our Government Shutdown delays and cancellations…read more Got us to the airport, in plenty of time, on a morning when there was a multi-mile backup on the tristate. Eddy was our driver when Lee was not available after our flight home had been delayed. He was wonderful. Every driver has been great. Love the service. Highly recommend.

We've been loyal customers of Naperville Premier Limo & Taxi for the past 3 years, and Lee has been…read moreamazing every single time. We travel quite a bit and have used him for at least 25 rides over the years, and he has consistently been incredibly reliable and always on time, even when our travel plans change or flights are delayed. He's friendly, easy to work with, and always provides excellent service. The vehicles are spotless and very comfortable. It's such a relief knowing we can count on him. Highly recommend!

My friend & I arrived in Champaign by train at 6.30 PM & of all the taxi companies listed, Black…read moreCab & Limo were the only ones to respond. Malik was very professional and kind. We scheduled him as soon as we arrived at the hotel to pick us up on our departing day. Don't be like me! Call Black Cab before anyone else!

A few months ago, my husband was hospitalized out of state, and it came time to get him home. As…read moresomeone with debilitating physical disabilities, I couldn't make the drive myself, and began calling car services near the hospital. The quotes I received were frankly staggering. Then I called Black Cab & Limo and spoke with Malik, the owner. From the very beginning, he stood out--not just for his professionalism and reasonable quote, but for his genuine care. He was focused on one thing: getting my husband home safely. When delays in my husband's discharge occurred, leaving Malik waiting, he was patient and understanding throughout. When my husband recently had to make an unexpected return to the hospital, with less than 24 hours' notice, I reached out again, despite thinking our request was impossible. Once more, Malik came through. I don't have enough words to describe how much this has meant to us. Malik and Black Cab & Limo provided more than just a badly needed ride. We received kindness, compassion, flexibility, and peace of mind. In these increasingly troubling times, Malik is the kind of person who restores your faith in humanity.

NM Private Car Service is THE ONLY service I use! The rates are always fair and I get detailed…read moreupdates before my pick ups. The cars are clean and comfortable. The drivers are all so friendly and careful. When I use NM Private Car Service I never have to worry about being picked up on time or having a comfortable car to drive me. Neil makes sure to always be contact with me so I know who my driver is and how I can contact my driver. There's no mystery with the car or concerns of safety. I've used NM Private Car Service for rides to and from O'Hare and to and from the burbs to downtown Chicago. Using this service is well worth every cent and it's so reasonable! Never will I use a different car service!

Neil just made everything easy. Easy to book, he confirmed everything clearly, he was friendly and…read moreperfectly on time. I was traveling with a baby for the first time and he had a car seat in the car for me, and again it was all easy. Happy to recommend him and to use him in the future!

We used ECHO to move our party of 9 from O'Hare to Milwaukee, and a few days later from Milwaukee…read moreback into Mid town Chicago. We had booked the big Transit vans because we had a mountain of luggage. The service was impeccable. On time both times, the driver was polite & helpful and vans were spotless. During our trip I had to make some changes to pick up times which were made without any issue. ECHO is by far the best service I have ever used, I cannot say enough good things about them. You are the best.

This was my first time utilizing Echo's service. The previous reviews did not disappoint…read more The service was excellent. The driver was early, friendly, and there was plenty of room for our luggage. I would certainly recommend them for anyone that needs an airport transfer, or any service.

The owner closed the business and has retired. I talked with him yesterday. I appreciated what he…read moreoffered over the years.

1 star for the quality of the car- the driver was very friendly and professional and deserves 5…read morestars. Website shows a Lincoln under Fleet and is described as "luxurious fleet of vehicles," and I was picked up in a black Impala Sedan that had crumbs in the seats and a trunk dirty with grass. I talked to the company owner who insisted the Impala was a 2020 and nice car, but I use airport service often and this was not an acceptable vehicle for this type of service- it did not have the feel of a high end, luxury vehicle inside, both in the quality of the interior nor the ride. I would recommend using another airport car service company if you are looking for the "luxury" experience this company claimed to deliver. The owner did apologize but did not offer anything further to compensate for the experience.

Missed my flight to be with my sister in her time of need. My ride was a no show this morning. All…read morecalls went straight to voicemail. Never heard anything back. Due to time restraints there was no other option for me but to unpack and try to book another flight out. Out money and valuable time with my sister. Goes without saying I know but steer clear of this guy. Is there a way to rate 0 stars?????

This service has been excellent every time we used it in the last 5 years. Always there even when…read moreour flights were delayed. Friendly service. Would gladly recommend them.