A relative had recommended this company, and I am glad we took their advice. Vince was a pleasure…read moreto get to know. He's very professional and personable. A hard working dad who loves his family. We utilized his service to take us to O'Hare airport and then again from O'Hare home. We booked his services on the phone, and he confirmed by text 24 hours before our flight each time. He knows his way around the Chicago area very well and was a careful and safe driver. He was early to our home for our pickup in the morning, and was waiting for us for our flight home as our flight was delayed (in the evening) so we never had to wait for him. Very clean car. Helped us with our bags. We will certainly utilize his business again and would not hesitate to recommend him.

Booked a car (Lincoln navigator) online for a trip to Midway. Didn't get a Lincoln, instead got an…read moreactual mini bus with uncomfortable seats which stank of smoke. To top it off, driver asked me for directions to the airport! Total bait and switch, do not recommend.

I definitely recommend them. My fam and I needed a ride to ohare and back for a vacation. We opted…read morefor the large black SUV and everything was great. It seems when you request black car service, the drivers know you're not in it for a conversation, and honestly that was nice. I've taken lots of limos in the past and it's usually a gab fest. We enjoyed the silence. My one suggestion would be that they send you a text, or call you, the night before to confirm your ride. I didn't receive either and ended up calling at 9pm the night before just to make sure all was good. The driver did text me exactly at our pickup time the next morning and arrived promptly for pickup at my house.

Peter is excellent, we have used American Limo Naperville for 20 plus years and have always been…read moresatisfied with all are rides.

I put out a "project" seeking to get a ride to Chicago from Sandwich Illinois just a few days in…read moreadvance. These guys reached out to me right away and answered all my questions regarding availability and price in advance. There were no hidden fees, and if anything they went far out of their way to make sure I knew everything and there were no surprises. Honest, up-front, proactive communication earns you 5 stars, in my book.

Great experience. Jeff was wonderful. He was on-time for…read moreour pickup at home and our return trip from the airport. The instant messages were greatly appreciated. Will definitely use his services again.

First time using this company and it will be the last. The woman on the phone was as ignorant as…read morecan beand then when the driver showed up he was as high as he could be when he picked us up. After looking into this company they are not even licensed in the state of Illinois. My guess would be they don't carry Insurance then either.

Super friendly, yet professional. On time everytime All around pleasant experience. Highly…read morerecommend.

The driver overslept. Seriously! After confirmation the evening before, we stood at the curb from…read more3:45-4:30 in the MORNING, in the cold, to catch an early flight. We all know how painful it is to travel these days any way, but getting to the airport should be the least of my worries. Not many options at 4am! We ended up getting a relative out of bed and making our flight, only b/c it was delayed by 3 hours. Good thing my flight was delayed (never thought I'd say that). Had we missed the flight, we would of missed an entire day+ of our vacation and who knows at what cost to re-book. You might be wondering what Plainfield Taxi did to make it right...NOTHING. Not even an apology. You can decide if you want to use them, but don't say you weren't warned.

On October 21, 2017 I was quoted a price by Plainfield Taxi that I would be charged $58.00 For 2…read morepeople, 2 large and 2 carry on baggage and 2 medical devices from Midway Airport to an address in Plainfield, IL on a return flight on December 04, 2017. We were surprised to find out that we were not picked up by Plainfield Taxi but was picked up by Naperville Taxi. The driver was completely unprofessional. His dialogue with us was completely unacceptable and uncomfortable with the subjects he chose to share with us. When he dropped us off at our Plainfield address he surprised us with a $76.00 charge. Since it was after 12 midnight we decided to call Plainfield Taxi the next morning. When I called, the gentleman who took my call at Plainfield Taxi, explained that the dispatcher (I had the record of her cell phone number) made a mistake in quoting me $58.00. I asked him if Plainfield Taxi honors their mistakes. He replied, no. I do not plan on using their service again.

Took my first ride to the Airport with Skye from Naperville Star Taxi... she is beyond sweet!…read moreWorried about my comfort in the back and pleasant conversation... nice clean car as well... this is the company I will always be using! You won't be disappointed!

Seriously my new favorite for airport travel. John was able to advise on pickup times for my…read moreflight. Skye was our driver- she can read the rider well and was able to keep conversation light and the car temperature perfect. Overall they made this whole experience easy. Clean and comfortable car. Family run business that they clearly care a lot about. Almost instant responses via email.

Easy to book and Neil made sure we made our flight from O'Hare and texted with the exact door to…read morelook for him for return flight . Will book again in the future.

NM Private Car Service is THE ONLY service I use! The rates are always fair and I get detailed…read moreupdates before my pick ups. The cars are clean and comfortable. The drivers are all so friendly and careful. When I use NM Private Car Service I never have to worry about being picked up on time or having a comfortable car to drive me. Neil makes sure to always be contact with me so I know who my driver is and how I can contact my driver. There's no mystery with the car or concerns of safety. I've used NM Private Car Service for rides to and from O'Hare and to and from the burbs to downtown Chicago. Using this service is well worth every cent and it's so reasonable! Never will I use a different car service!

I recently flew into O'Hare International Airport for a business conference in Naperville…read more I made a last minute reservation with Naperville Service Limo & I couldn't have been more pleased. The driver arrived on time in a professional matter. I was relaxed and didn't have to worry about anything. Although the drive was roughly 30 miles from O'Hare International, it felt more like 10 minutes! The owner of the company even called me to make sure I had a wonderful experience. I would recommended this company to anyone, and I will be using them again soon.

Used this service for transportation to and from O'Hare airport, drivers are on time,…read moreaccommodating, friendly and professional. I would highly recommend them to anyone, on my trip home my flight was roughly 30 minutes early, followed protocol, for my baggage and called expecting to be told the driver would be at the airport at the designated time, turns out he had an app that allowed him to know my flight was early, walked out to the pick up area and he was there, no muss no fuss, easiest trip to the airport I have ever had, I will gladly use this service again!

Used Aaron's to Midway and back. Great service , courteous driver Curt was great…read more Getting in car at Midway I reached in pocket to grab phone and accidentally dropped the $100 in cash out of my pocket. I didn't even realize I had dropped it when Curt returned it to me. Very honest man , lucky to have a driver like him. Highly recommend Aarons , great price and service, a great way to start a vacation

Stayed in touch throughout our Government Shutdown delays and cancellations…read more Got us to the airport, in plenty of time, on a morning when there was a multi-mile backup on the tristate. Eddy was our driver when Lee was not available after our flight home had been delayed. He was wonderful. Every driver has been great. Love the service. Highly recommend.

We've been loyal customers of Naperville Premier Limo & Taxi for the past 3 years, and Lee has been…read moreamazing every single time. We travel quite a bit and have used him for at least 25 rides over the years, and he has consistently been incredibly reliable and always on time, even when our travel plans change or flights are delayed. He's friendly, easy to work with, and always provides excellent service. The vehicles are spotless and very comfortable. It's such a relief knowing we can count on him. Highly recommend!