Had a great time here, no appointment and fast. She welcomed me in and sat me down then asked for…read morethe time that I wanted and was gracious of seating me down on time. Great service!!

worst massage ever. don't know if this is called massage I got maybe 10 m payed for 30 m. beware…read morethis place

Sanctuary Massage & Spa has been my go-to self care place for a couple of years now. It's a bit…read moretucked away on Frankfort Avenue. When you enter, you can enjoy a cup of tea or water before your appointment. Tonight's massage was as phenomenal as the rest. It's easy to book through their site and super advanced booking is not required. I've been happy with every massage therapist here when I pick whoever is available. Tonight I had a massage with Z, who was thorough in explaining sensitive points and attentive to how I was feeling throughout.

My experience started with extremely friendly and helpful service over the phone when I had a…read morespecific question. The location was new to me, so heads-up, you do have to walk off of the main street to find it. I don't know if the reviews and website were all just so beautiful that the decor and vibe inside didn't meet the idea I had in my head? But I felt the space could use a little more life and warmth. In the actual room I was in, too. I wonder if a loose draped tapestry could help, maybe more mood lighting, some plants in the room--just a little warm TLC. Side note: When booking, I chose a 30 min massage and 2 add-ons. Then the calendar event for the appt said 45 minutes I assumed this was my massage and add ons. It's not. 15 minutes is set aside for consultation and undress (I think.) So because I chose 30 min massage and add ons, I only got to experience the add-ons. So just keep that in mind when you're booking. Maybe don't book on your phone at 1am, lol. Now my actual service was very nice. My hair smelled amazing after. And the masseuse was so sweet, thoughtful, helpful, and informative. She gave me some great tips for keeping up with my health. I have re-booked with her for simply an hour long massage service so I can experience the real thing! Looking forward to it.

Perfect place for relaxing your body. People are so friendly over there. Highly recommended.read more

Will steal your credit card info. Patrons beware. Very rushed, not as good as the others. Used baby…read morepowder instead of oil like every one in the city. Barely any parking and small building. No privacy

the massage worker wasted over 20 min for me I paid for 30 min , not enough service for me a year…read moreago, she lied about accepting credit card

Kenny gives the best massages ever! I always feel so much better after a massage. My neck and my…read moreback really feel more relaxed afterward.

Kenny is a massage artist. I booked an appointment on a weekday evening to relax after a day of…read morework; goal achieved. He follows appropriate safety policies, including masking, inquiring about symptoms of illness, and offering freely available hand sanitizer. He is friendly and thorough during the intake, which makes sure the massage will meet the needs of each client. After ensuring the pressure was appropriate, he left me free to relax and enjoy. Which I did - immensely.

Collette Knowledgeable and helpful…read more Took the time to focus on areas of previous injuries and help reduce the discomfort

Very pleased! To start I am a huge fan of being able to book online. I was in real need of a…read moremassage and my day off was a Monday. Sunday I'm looking online for a place to go. After reading reviews and yelp comments I chose Solace. I loved that I was able to book with Collette online and it was super easy. The place itself is a bit hard to find. It isn't facing the street. However if you go old school, follow GPS and then look for the buildings address it was simple. The space is very inviting and relaxing. And clean!! I felt very at ease with Collette and she gave me a wonderful massage. I look forward to seeing her again.

I took my daughter & 16 yr old granddaughter to celebrate my daughters birthday. She & I had…read moremassages & the grand had a facial. Unbeknownst to me, at the suggestion of the Spa staff who booked, it my daughter booked the Lamborghini of facials for the granddaughter. When we got the bill we had major sticker shock. The facial was fabulous & she was thrilled (not even her birthday either) but a 16 yr old doesn't need a $325 facial. Our massages were expensive but not THAT over the top. I got an 80 minute aromatherapy massage & my skin tingled for hours after it ended. Such a treat for my senses. Best massage I've ever had. My daughter had the 75 minute magnesium massage. It's actually four massages! She loved it. The staff was marvelous, the vibe of the spa is so upscale. We took full advantage of the facility by arriving at 9am & not leaving until 4:45 when they closed. We went to the pool, had beverages & a snack, enjoyed reading in the relaxation room & had showers in the huge private shower. Unfortunately, I am unable to afford this luxury since I'm on a fixed income, but I would go back in a heartbeat if I win the lottery.

I recently visited the Mokara Salon and Spa in the Omni in Louisville. The booking process was…read moreextremely easy and the staff on the phone were very helpful. I called to book a deep tissue massage for 50 minutes, with the massage you can use the pool and facilities before or after your treatment. The spa has a very relaxing vibe and was very comfortable. I arrived about 30 minutes before my appointment. I had a short wait since there was only one person at the front desk and there were helping other clients at the time. When it was my turn, I was warmly greeted and given a tour of the facility. The changing rooms are right off the main lobby area, and I was guided around the area and advised on what was available to use. I decided to change and then head to the relaxation room to await my massage. The room had flavored water and hot tea available, as well as a few packaged snacks. There were several Lounge chairs available with sheer curtains to provide some privacy. My massage therapist arrived right around my massage time and took me to my room. She was very nice and explained the process and asked if I had any areas of concern. Unfortunately the massage wasn't great, I had opted for a deep tissue massage, but not a lot of pressure was used. She also never checked in with me during the massage and it ended a bit early. The facility is beautiful and next time I will try a facial or another service since I loved the atmosphere so much.