The woman at the front desk and the owner were amazing. Treated me right and answered all of my…read morequestions. Great service at a local business, I personally can't ask for anything better.

Great people, 24/7 service. A friend and I arrived in Miami at ~1am with a huge layover and just…read moreneeded somewhere to put our bags while we hit the town, and this place was super helpful last minute! They're open all the time, so we just called up there and we were set! They're pretty quick if you're trying to get in and out and we're very accommodating even when we showed up like 20/30 min after we said we'd show up (yikes). What they'll do is they'll have you show up and leave the bags and then you just text them a little before you're about to come back, and you're golden! The only gripe I could think of about the place is that it's a little pricier than some comparable 24/7 prices that are farther away from where we were trying to go slash some closer ones that were not open when we needed them, but I guess you're paying for convenience too right? For 4.5 hours, we had two carry ons and a backpack, and they charged us $35 but then they gave us a $5 discount because they're stars! Anyway they said that they'd be able to bring down the price if more customers came so go go go people I believe the guy who did our service was named Juan (??) he's great lol

Maria and her husband are top notch business owners. They…read moretreat you like you're family. it was Wonderful to do business with them today. They are very fair in their prices and parking is easy as it is right behind the back door. Great hidden gem of a mom and pop, Pak and Ship store.

I hired Pakmail Miami to pick-up, pack and ship to me, fully insured, my auction purchases which…read moreconsisted of multiple breakable items. Despite my request for a receipt I never received one. Almost half the items arrived broken and I IMMEDIATELY contacted Maria and Ricardo the owners, and was assured by them that UPS would be in touch with me. They never claimed at the time I contacted them that I had not requested full coverage. I regularly purchase items at auction and always purchase full coverage for my cost of the items. Many, many weeks went by without a word from UPS or Pakmail Miami and I contacted Maria and Ricardo again to inform that no one from UPS had contacted me (entirely on my own initiative I had sent a complete photographic record of the damages) They emailed me claiming FOR THE VERY FIRST TIME that I had only been covered by insurance for the minimum amount of $100, claiming falsely that I had wanted to save money on insurance and also that too much time had passed and UPS would not consider any claim. ***I NEVER RECEIVED ANY COMPENSATION THAT I WAS ENTITLED TO AS A RESULT OF WHAT I CONSIDER BLANTANT NEGLIGENCE ON THE PART OF PAKMAIL MIAMI. ***IT IS ALSO MY OPINION, if that isn't clear, THAT THE OWNERS OF PAKMAIL MIAMI ARE UNTRUSTWORTHY! ***All supporting emails are available for review.

They get it fixed, and fixed right. They do it in a timely…read moremanner too. My dad has been delivering to the county schools since the 70s. So we have been bringing our trucks with reefer units here for a while. They are better then others. Example: We have a leased truck from RYDER that just had a reefer problem that they couldn't fix or couldn't fix in the time window we needed. RYDER sent it to Thermo King to get it fixed right and on time. Even other professional trucking places, with their own mechanics, send the real problems here.

From the owner: Since 1938, Thermo King has manufactured the most dependable and durable transport temperature…read morecontrol systems for trucks, trailers, and buses.Our family of dealerships provide the services you need. We have four locations: Gulf Coast Thermo King in Tampa , Thermo King in Fort Myers, Thermo King of Miami and Thermo King in Pompano Beach. All are conveniently located adjacent to major interstates.Contact us today to learn more about what we can do for you.

Great store with friendly staff the only issue is that there is no parking or none I am aware of…read more However I had my blinkers on in valet and ran in so fast it was fine.

Normally have a quick no hassle transaction dropping Amazon packages off here. NOT TODAY, the 2…read moreelderly associates became VERY rude and aggressive. I provided the item in the box it was shipped in from Amazon, the lady took the product out of the box and said " I don't recycle, here's the box" I politely informed her I cannot take the box with me, this is the original box to use per instructions. They BOTH became irate raising their voices and initially would not provide my receipt. Absolutely NO REASON for this.

The movers arrived on time at 7am and they were quick and thorough. They were done packing by 7:30…read moreand arrived at the new location by 8:10. By 8:30, they were done unpacking. One of the rubber footings on my desk got lost in transit but I'm not mad about that. All my dishware and fragile items were safe. The guys were friendly and courteous. Would use again!

Update: After posting my review, the company reached out, acknowledged that their team did not…read morefollow proper procedure, and issued a 50% refund. I appreciate them taking accountability and working to resolve the situation. That said, my original experience on moving day was still very stressful and inconvenient, as I was forced to hire another company last minute. I hope they address these issues internally so other customers don't have the same experience.

Our favorite location for shipping, printing, and copying. The staff is invariably friendly,…read moreefficient, and helpful - and patient, even when I am fumbling with my documents and the copier. Terrific customer service!

Had a Amazon return that I went to drop off at this store. The box was sealed and old labels…read moreremoved. UPS Store employees (Zach) advised me I had to pack the box inside another box even though this was the box amazon shipped it to me. He pointed to a sign on the counter and could not tell me where it said it had to be repacked. Ended up paying 14 dollars for a box there. Amazon confirmed that this was not correct. Amazon advised that if the box is packed in the original manner it was shipped and the labels are removed, UPS Store is supposed to take the package at no cost to the customer and it does not need to be placed in a plain box. This was a horrible nickle and dime scam that was reported to Amazon. I say this because it seems this location (which until today ive never had an issue) see's a lot of elderly folks. The person that helped me claimed he was the manager so I put this here for people to be cautious.