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    All American Flames Gymnastix

    5.0 (1 review)
    Closed 3:00 pm - 8:30 PM

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    8 years ago

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    Olympia Gymnastics Academy

    Olympia Gymnastics Academy

    4.1
    (7 reviews)
    34.5 mi

    I understand this place has produced many great athletes and is professional with many great…read morecoaches and reviews. We found the head of the xcel program woman very warm and genuine. It doesn't dismiss our bad experiences here even though mostly out of the owners/ coach's control. my daughter enrolled into the gold xcel program last summer as a 10 year old. I gave her a text/ call only phone for emergencies to bring to class. A group of girls on the team( 2 and 3 grades OLDER than her!)asked for her number and harassed her over days via text. My daughter was nothing but kind. She was also harassed enrire classes by same girls in person. I screenshoted the texts to send to coach/owner so it was undeniable. Gym had a meeting with the girls families and I was apologized too. Coach said the harassment was jealousy of skills. My daughter broke both bones in her arm very badly during a practice while doing a flip off bar. I met ambulance there and was told by my daughter and another student my daughter landed the flip on her feet and arm hitting bar was cause of break. You sign a waiver and assume risks when doing gymnastics so I did not blame coaches/gym and was kind. I kindly emailed Olympia after incident asking any coach input how my daughter broke her arm so that if she returns to gymnastics she could learn from mistake and not repeat it. Almost 2 WEEKS later , a coach called me and said she saw my daughter fall and she broke arm on ground. I told coach it doesn't really matter but since my daughter's story did not match is there video they could review? Coach told me the " No. No video evidence. cameras don't reach to the back of the gym where the bars are" So I was lied to or they don't have cameras in the back of the gym which is a safety risk on many levels to me.

    this is the gym i go to and it is amazing! the coaches are great and are so helpful. they have big…read moregarage doors that they open sometimes when it's nice out and it's not stuff at all. it can be a little bit crowded but there's enough space to still practice and the coaches are still able to help all of us.

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    Olympia Gymnastics Academy
    Olympia Gymnastics Academy
    Great job girls!

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    Great job girls!
    Sterling Gymnastics Academy

    Sterling Gymnastics Academy

    3.0
    (12 reviews)
    40.4 mi

    Absolutely terrible experience with Sterling Gymnastics. I signed my daughter up mid-month and paid…read morefor the remainder of June, which included two makeup credits. The day of her second class, they called asking for July payment, which I paid right away. Only after taking my money did they inform me (eight hours later) that her class time would be changing the next week. The new time didn't work for us, and the only alternatives were on completely different days. When I asked for options, the so-called manager called back and gave me two days to use the makeup classes or lose them. Two days, for classes I already paid for. When I asked for a little grace since I had just found out about the change, she refused and condescendingly reminded me that she "didn't have to" refund me for July, a payment I had made less than 24 hours earlier before being told about the schedule change. Meanwhile, my husband took our daughter to class the same day we were told about the change, and no one said a word to him in person. I paid $250 for two classes, got zero flexibility, and was made to feel like I should be grateful for a partial refund they never should have taken in the first place. They clearly care more about squeezing every dollar out of parents than providing good communication or customer service. Completely unprofessional and borderline scammy. Beware. IN RESPONSE TO THE OWNERS RESPONSE: Your response is a perfect example of the problem. You claim to "do your best," but the facts tell a different story. You asked for payment before disclosing a major schedule change, then gave us just two days to use makeup tokens for classes we had already paid for, all while refusing any flexibility when I requested a simple extension. Offering a refund after collecting money under false pretenses is not a favor, it is damage control. You also did not offer to save the makeup tokens for future use. I specifically asked for that and was told no. And no one mentioned a word to my husband in person during the next class, which shows how poorly communication is handled across your team. Parents deserve transparency and respect, not excuses after the fact. I paid $250 for two classes, received no real options, and was treated like I should be grateful just to not lose more money. This experience was not just disappointing, it felt exploitative.

    Great clean inviting staff. Absolutely love SGA. Couldn't ask for better customer service or a more…read moreprofessional knowledgeable staff anywhere else.

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    Sterling Gymnastics Academy
    Sterling Gymnastics Academy
    Sterling Gymnastics Academy

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    All American Flames Gymnastix - gymnastics - Updated August 2026

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