Worst PF I have used. 4 Tvs on same channel. 2 test on…read morethe paranormal channel. 2 on weather. No effort to provide customer support. Mopper is incredible he can sometimes mop with one hand and read his phone at the same time, although he has mopped my foot twice. The best thing about the kennewick location is it is open most of the time they claim.

The planet fitness just like cold warehouse specially under the big ceiling fans…read more I even can't work out near them because is so cold and luckers room and bathrooms worse I told the guys there is so cold in here no listening.

I wasn't entirely impressed by this gym when we signed up but I loved the idea that it is 24 hours…read moreand that they had separate saunas for men and women. It was important to us that my daughter(16) could access the gym any time after staffed hours. Two employees assured me that she would have full access. (For clarity she just wanted to be able to go to the gym after work. Gym is unstaffed after 8pm and sometimes she was off at 8:45) She utilized the gym after staffed hours numerous times, until the other day she was not allowed entry. I went to the gym and let her in thinking it was a malfunction with her finger print. The next day I received an email with a list of penalties and fees for letting a minor enter after staffed hours. This information was not included in our welcome package and when I contacted the gym, the receptionist assured me she was a full access member. He was unsure of the issue. I was still waiting for a call back from a manager or the owner. Yesterday I went to the gym and was working out when the female owner interrupted me to give me unsolicited advice on where and how I was performing my box jumps. I kindly declined her suggestion . As she walked away she yelled "you'll break your shins doing that" I informed her that I am a personal trainer but thank you. Side note: she was literally walking around the gym without socks or shoes. I approached the male owner to discuss the issue and she just couldn't help herself. She just had to try and get her point across. Even after I told her I wasn't speaking to her. Carl said he could cancel my membership for me with out penalty. I am going to check tomorrow to see if it's been done.

2 stars because I can't rate how it was to work out there, but customer service is lacking…read more Wanted to try a free pass to try them out prior to joining but my brother couldn't fill out the application online because he wasn't over 23, which is apparently their age limit. Called to confirm this was true and I let the front desk woman know I was 29 and he was 21 and asked if there was any way he could work out. She said only 23 and older could use a free day pass but if we paid a day pass fee then he could work out. Once we got there she took a look at our IDs and turned us away saying only 23 and older can be guests. Not a big deal that gyms have their weird rules but would have been nice to know all the information prior to driving out there - not sure if the front desk woman had an issue with us working out there or she truly didn't know her own policies. Nothing on the website gives an indicator that 23 is the limit to be a guest. Other impressions: We went at 1030 am on a Thursday and the gym was full of older adults leaving a class and working out, but didn't see any younger adults there. Wasn't even offered a tour or anything while there.

Winter month: Consistent hours. The app works great. And staff is available to help. Arriving in…read morethe early hours. Numerous guests, never feels crowded. Cleanliness: Sanitizer stations available throughout gym. The sanitizinv stations have hand sanitizer. The facility is clean and mainrmtained.

The welcoming by front desk staffers like Lilli and Kim. They are professional and knowledgeable.read more

Such a hidden gem! This is an absolutely incredible facility for a lifting junkie! I was shocked by…read morehow much high quality equipment they packed into this space. There is such a wide variety of top brand machines including speciality pieces that you can't find anywhere. The staff was super friendly and helpful, they've got a great sound system, and they even have a posing room with incredible lighting so you can catch a pump and then go admire it in the mirrors!

My wife and I trained here for about 6 months. During that time, we both experienced an environment…read morethat felt unprofessional and unsafe. In one-on-one sessions, inappropriate personal advances were made toward my wife, and performance-enhancing substances were encouraged in connection with her competition prep. We also observed controlling and cult-like dynamics within the gym, including discouraging athletes from interacting with others at competitions and treating the coach more like a figure of authority than a trainer. When friends later tried to cancel their memberships, they were pressured financially rather than treated fairly. Based on our direct experience, we would not recommend this gym to anyone seeking a safe, professional training environment. There are better and safer options in town.

I highly recommend this gym. It is clean, and the staff is friendly and willing to help. Personal…read moretraining is excellent, adapting to individual goals.

I have a gym membership thru my medical ins at no out of pocket cost to me. This organization told…read moreme I had to pay this extra insurance in order to join. I contacted my ins & they said no there was no requirement for me to buy this insurance to join. I had asked this young man point blank do I have to pay this ins in order to join & he said "we have to make our money somehow" like I'm getting this membership for free? He was talking in circles making no sense but I didn't want to be rude & point out his inconsistent statements. I am an idiot. Trying to take advantage of a senior citizen is beyond despicable to me especially being done by this younger generation. It does not bode well for our future. I am taking action against them for their deceptive practices. Buyer Beware!

Started OT at 8 months ago...I turn 50 years old tomorrow and I am celebrating more strength,…read moreendurance and renewed mindset. The difference with OT than other gyms... 1. Erika (head trainer) strong, fit, kind encourager 2. Heart monitoring - working with VO2 max in mind helps each person specialize their training to their goals 3. Clean facility with friendly helpful front staff Thank you Orange Theory and Erika!

So this was my first experience with orange theory and might I add from the moment I walked in I…read morefelt welcomed and wanted to be there. My first class was with Lacey and my favorite is probably Hernon his playlist hits and he pushes and gives praise his enthusiasm hypes me watching him hype others he's also like other coaches Isabel who will correct your form which prevents us from hurting ourselves and building what we're trying to build in the activity we're on. I'm sure all the coaches are great but these are my favorites thus far and I'm not from the area but would and do return here often. So if you need the push gym wise and aren't self motivated orange theory is a good place to be it's just one hour.....so go hard.

My 8th grade daughter (basketball) has been training with EAT for over a year. Clear improvement in…read moremobility, speed, flexibility and endurance. EAT has extremely knowledgeable trainers that have tailored a program specific to her needs and sport, that she looks forward to attending. We just added the EAT Nutrition plan to maximize results. Highly recommend this state of the art athletic performance facility.

This year I decided I was going to take control of my health and I knew that the best place for me…read moreto obtain my goals was Elite Athletics Training. Steven paired me with Dom who pushes me every single workout. I love how I feel after every session with him, even when I am dead. They have recently upped their game with a nutrition program specifically created for your body and your goals. I'm going to have my best summer, and the best body of my life because of the family I have at EAT. I recommend them 10/10 to everyone considering getting their health right.

Great place to wo in the Tri Cities. Only problem is they need to update their address in Yelp…read more It's the old place or storage for them. Their real address is on their website

Hands down BEST gym I've been to in the tri. I absolutely hated golds gym and got sucked in for 2…read moreyears in a row with contracts.BTB has the kind of scenery I was looking for in a gym. So glad I found it!! Jill is so awesome and she even gave me a welcome tee shirt! :)