We hired Soft Touch Moving in June 2025 to pack, move, and store our belongings in their…read more"climate-controlled" facility for four months while our new home was being built. About 4 hours into the re-delivery of our belongings by their crew, we discovered that much of our furniture and personal property which had already brought into our new home appeared to be covered in mold. The contamination affected our brand-new home and required professional remediation. As a result, we were displaced and forced to live in a hotel for 50 nights while the issue was addressed. The owner, John Craft, acknowledged to us that our belongings had gotten wet and remained on their moving trucks for a period of time during the hot and humid month of June. Despite assurances from the company's insurance carrier, we have received very little communication or resolution. More than seven months later, we still do not have our belongings and have had to retain legal counsel to pursue claims against both Soft Touch Moving and the insurance company. This experience has been incredibly disruptive to our lives. Based on our experience, we would strongly caution others before trusting this company with their belongings.

I had a great experience with Soft Touch on my move from Indiana to Tennessee. I had a walk-through…read morein advance to get an estimate. The total cost came out to the low end of my estimate which was great. All 3 movers were courteous and let me know of 1 minor nick they had caused. The movers were genuinely grateful for their tips and kept their truck relatively neat. I called a couple times before the move to ask questions, and the staff was willing to talk through logistics any time.

This store is a rip off. Returning free shipping from Amazon ends up costing $9. No printed…read morelabel $4, item shifts in box $3 packing, oh, no tape $2

Rude and unfriendly staff. Worst experience I've ever had at this store. Maybe he was having a bad…read moreday, but not sure I'll go back. Plus I tried calling to ask a question, nobody answered and it said the voicemail was not set up.

I went to the address and it was unoccupied. The business is not there…read more No matter how long or short this is there is no business and phone call doesn't work.

From the owner: Fast delivery of best quality moving boxes and whole moving kits…read more Moving Boxes Indianapolis offers a full line of moving supplies, including packing tape, stretch wrap, bubble rolls, packing paper, bubble bags, and other packing supplies. Custom size boxes are also available for special order! All of our boxes are brand new! Besides small, medium and large boxes, we also carry XLarge, Mirror, Kitchen, Wardrobe and Lamp boxes. Our goal is to provide you with the highest quality products and services for your moving and packing needs!

Stopped in on a Monday at 11:30am to ship a box. A sign on the door showed they were closed though…read moreit was during their posted business hours. Customer service is clearly not their strong suit here so go elsewhere!!

From the owner: We specialist to packing and shipping by postal service and FEDEX. As post office approved shippers…read morewe offer same service like your local post office-FEDEX

The three kids who showed up to do our move were friendly and congenial. They wrapped absolutely…read moreeverything in padding. Which was both good and bad. Kept things from breaking, but also added hours onto the job and don't really seam necessary for quite a few objects. Overall, there were no major breakages and our stuff got moved. But this wouldn't be my first choice for movers.

We hired Move Indy to pack and load our moving trailer for a cross country move. It was a 3 bedroom…read morehouse with a full garage. We expected a professional crew who would take care of our items and pack them with precision and thoughtful placement. On the day, the crew showed up and worked very fast. They were working in multiple rooms at once and then loading the trailer. It took them the whole day to get it all done. They were very nice young men and we thought they did a good job... in the moment. Once the trailer arrived a week and a half later - we found out what really happened. We only have enough hanging clothes to fill 2 wardrobe boxes, yet we ended up with 15 of them... thats because their version of "packing" was just dumping everything into these big wardrobe boxes, no organization, no precision, just dumping everything. Of course we were paying for each box they used, and wouldn't you know it... the wardrobe boxes were the most expensive. Additionally, several of our furniture pieces are damaged including brand new chairs, both our new washer and dryer (they put a metal bed frame against them in the trailer that rubbed on it the entire time in transit) broken lamps, broken legs off tables, missing items, etc. I took photos of everything and sent them an email about it - I got a response that they would fix and/or replace the damaged and broken items. I then get another email a few days later that they were going to open an "internal investigation" and something about how they aren't responsible because their liability ends once they leave the job site. My items have been locked in a trailer of which I have the only key and somehow its not their fault, or they didn't cause the damage. I have emailed them at least 4 more times since then asking about the results of the "internal investigation", etc. and they have not responded. They will not respond back to me. We hired them based on reviews that they were the BEST in INDY!!! That is a absolute lie. I cannot speak to their small 1 bedroom across town moves - but DO NOT HIRE THEM FOR LARGE HOUSE PACKING AND LOADING! And to the Move Indy Rep who will undoubtedly respond to this review with some BS about "Thanks for the feedback..." - don't bother. You are only responding because I am calling you out publicly - shame on you! Do what you said you were going to do and repair/replace my broken items.

My Movers Inc. was a fantastic moving experience. Fast, professional, no surprises, minimal stress…read more Very fair pricing for the high quality work they do. I cannot recommend them highly enough. We hired My Movers Inc. for an interstate move (about 12 hours away.) After a short phone call, they responded with a rough estimate based on the size of our home the following morning, which was a great response time. They scheduled an in-person walkthrough that week, showed up on time, and had an itemized, specific estimate by the end of it. We were able to schedule the move then and there, and were given guidelines on how to pack our things for the move and what wasn't allowed (e.g. liquids, fragile loose items, etc.) on the truck. Movers showed up right on schedule and cleared our packed belongings and furniture in under 2 hours. Similar story for unloading: they arrived right on time, and got all our stuff off the truck in 2 hours. Even though we didn't have a ton of stuff, I was impressed with how quickly they were able to load and unload. Everyone we interacted with throughout the process was friendly and polite. We ultimately came in slightly under the original estimate, which may not always be the case, but I appreciate when a business estimates high. Pleasant surprises are always better than unpleasant ones. :)

Great experience. Hired them to move office furniture from one site to another. Lewis, Scott, and…read moreJoe arrived on time, worked quickly but carefully, and they were all polite and professional.

Caleb, Bryan and Matt were spectacular in our move. As a team they were efficient, kind and…read moreprofessional. They arrived and worked until the job was done. They cared for my home and each and every item they were moving. Bulldogs was great at helping us accommodate a last minute need for help with our move and I was blown away with their service! These young men were strong and had an amazing work ethic! Highly recommend their services!

Christian, Dylan, and Ryan were great! The moved everything super fast down 1.5 flights of stairs…read more(this was heavy items: beds, bed frames, dresser, tables, etc.) and moved everything into the new house into the new rooms. They were really careful moving all the items and covered everything when placing it in the truck. Very professional, quick, and helpful. I 100% recommend and plan on using Bulldogs Moving for future moves.