Traveling with EF Tours and this was our hotel for our Rome portion. This hotel says it is a 4 star…read morehotel on their website and this was NOT our experience! Why because a 4 star would have at least friendly staff. I asked front desk clerk for towels at 10:00 pm and was told it's too late to get towels. When I questioned how were we to shower - magically it was not to late. The night prior, the same guy helped with directions to McDonalds since there was a taxi strike and said the hotel is open 24 hours - after returning from McDonald's, we found ourselves locked outside the gate and struggled to get someone to open the gate or respond to our phone calls. I will say, the woman who worked the bar in the morning was extremely friendly and provided ice. Second, we received breakfast daily separately from the hotel guests since we had a group of 50. Ham was left uncovered, oranges were so "fresh" you could not peel them. The one dinner meal we received was not good. One person in our group did mention the food served at the restaurant was better and I noticed the breakfast bar upstairs looked fresher and more appealing than what we were served. Hotel room is basic but has nice bathrooms (note there is a glass in the shower wall that can be seen into the bedroom - although not completely see through). Our room had really good AC but several others in our group had no AC. Plus there's not AC in common areas. Take note that this hotel is called the Black Hotel and prepare yourself to have all walls outside of the bedroom painted dark with minimal lighting in the halls. I watched an older couple struggle to make it to their room in the dark and with the room numbers lit up close to the ground. Finally, I know hotels can't control who their guest are but our stay was overrun by a crew of highway or construction workers, who sat outside eyeing the young girls in our group. The hotel is in a neighborhood with no restaurants in walking distance. Yes we did walk to McDonald's but unless the road outside and to the right is fixed, it's not really a place to walk to safely. So stay if you like a black themed hotel but it's a never again for me.

The staff is rude, slow and unfriendly. This hotel is NOT for tourists without cars. It's nowhere…read morenear a subway and requires expensive cabs to get to and from.

If I could give this 0 stars I would. My son is in Italy right now with his school group through EF…read moreTours. Upon arriving all the kids found bugs in their beds and all over their room. This is unsanitary and unclean and the EF Tours refused to move them until tomorrow. I would not stay at this hotel. Every room but 1 in their entire tour group had bugs in the bed

Driver: Costinel was amazing! We took a bus with him from Rome to saturnia hot springs! There was 7…read moreof us 4adults and 3 kids. He was awesome at stopping where we needed (breakfast, bank, food, etc) and was so well spoken in English, very knowledgeable about all of Italy and answered so many questions and taught us so much along the way! We felt safe and well taken care of! Great communication before and during the trip! Absolutely perfect day trip!

Massimo was our driver from the Port of Civitavecchia to our hotel. He was friendly, courteous, and…read morethoughtful. I found his driving to be excellent (unlike some other taxi/shuttle drivers) and safe. I would highly recommend him.

I want to take this time after getting back from the greatest vacation we've ever had. I want every…read moreAmerican to know , if you go to Rome and you need transportation , that this company should be your very first choice. First of all you get Julian who speaks fluent English and knows the city of Rome and Naples like the back of his hand. This man was the single most important reason why our "day" trip was so successful. It started at 7am but we were late but Julian wasn't. He showed up in a exceptionally clean Mercedes van large enough to carry 6 adults with ease and comfort. He gave us the tour in Rome pointing out things we didn't even know we wanted to see. For the uninitiated if your American ass thinks your driving in Rome in a rental car and think it's all good your so mistaken. Your going to get in a accident or hit a pedestrian. Take it to the bank. You could spend $200 Euro for a travel bus but you just screwed yourself in quality and excitement not to mention the personal touch of a guided tour of the best driver Italy has to offer. Julian is just so much fun. Heading to Palermo after Naples the traffic was truly screwed. It was a least a hour just sitting behind the tour buses but Julian saved the day. He took is thru the craziest most beautiful areas most tourists won't ever see. Also you would be afraid to try as many of the areas were capable of only one lane of traffic. Omg I can't tell you how grateful we were not to have to sit in that as we are from San Francisco and have to deal with that gridlock on a daily basis. When we arrived in Palermo Julian took us to the very best food we have ever enjoyed in our lives. I mean that literally. I had no idea how much the restaurants in the USA have been screwing me over my entire life. The pasta is just so damn good. But what completely surprised all of us was the sea food. The best of food anywhere in the world. The desserts were just as good as the main course. If you go tell Julian to take you to his friends restaurant. We can go on and on about the food but this is about a review about the limousine service. When it's all said and done Julian got us back home around 10pm. Our last stop was the volcano. Julian is a family man and took the time to buy his wife and kids souvenirs himself. Loved that. All of us did. Being in Italy for the first time had all of us on edge about trust and being ripped off by everyone. The truth is whatever we paid for was deserved just for the safety we felt with Julian. When you see the military everywhere in Rome it's just such a relief to be in the presence of someone like this who can easily explain things to you so it makes sense. IE why are there no lids on the toilet bowls ?? Well Julian explained why. I can't overstate how much Julian made our trip so awesome !! Julian knows the land , back roads , the restaurants , and was so very patient with a bunch of Americans who made his life really difficult for one entire day. The prices for Julian are half of what a tour bus are and no where near exciting or entertaining. He was a total joy to be with. He is a excellent conversationalist and really funny. ( know what FIAT stands for ? Fix It Again Tony !!! LOLOL ) Trust me when I say if you are new to Rome or thereabouts this is the only company you want to deal with. Thank you Julian from all of us. You made everyone feel safe and you gave us the very best day in Italy we had. Even better than Venice. That Julian with the tie and some other scenic pictures for the drive. Also for the uninformed , make sure you understand that when you have a personal driver his expenses are yours. I'm referring to food , coffee breaks, etc. and hell yes you tip at the end of the ride. That's also what I liked about Julian. He didn't ask for cash upfront and didn't even count it when he drove away. The man just isn't a American at all.

Julian with Bounty Limousine did a great Job showing us Rome. He picked us up early in the morning…read moreand made sure we arrived in time to board our ship. Julian knows the history very well and also did a great job of finding us a place to eat that was where the "locals" go. The food, service, and price were great. As he drove us around he did a great job of explaining where we were and the history. He has a very comforting personality and funny. His Limo was very nice and clean. Julian is also a very good driver and made us feel safe. He was also great about giving us pointers while we were in Rome on how to save time. He knew all the great Coffee/Gelato cafes. He made us laugh and made what was a great vacation even better. It's been a few years since we were in Rome and to this day we speak of Julian and his hospatality.

This was the highlight of our vacation in Rome! Our guide Stefano, and his drivers Marco, Andrea,…read moreand Oliver took great care with us and gave us a very fun tour of Rome. I would recommend this tour to all my friends. We had SO much fun in the vespa and side cars. We were able to zip around traffic and make quick stops around the city. How often do you get to ride around in an Italian city in a side car? We started and ended at the Palazzo Venezia. We stopped at the coliseum, the Roman baths, fountains, the pyramid, Trastevere for gelato or drinks, and other places with beautiful vistas of the city.

Unforgettable Vespa Tour with Frederico!…read more My daughter and I had the most amazing experience on our Vespa sidecar tour through Rome! It was her first time on a scooter/sidecar, and thanks to our incredible driver, Frederico, it couldn't have been more perfect. Frederico was funny, kind, and incredibly entertaining. His knowledge of the city's history and hidden gems made the tour both educational and exciting. He made us feel completely safe and comfortable, and his warm personality made the whole experience feel like a ride with an old friend. We saw so much of Rome in such a fun and unique way--this tour was truly a highlight of our trip. Highly recommend booking with Frederico if you get the chance!

First off, if you use the USO, please leave a donation!…read more USO Rome staff are great: friendly, knowledgeable, and willing and able to assist their guests. The facility offers a nice, air conditioned respite from the local hustle and bustle. We were saved by internet/printer service when we needed train tickets to Firenze, but wanted to avoid the craziness at Roma Termini. We also took advantage of a private tour of the Vatican Museum and St Peters -- first class!!! Thanks, Gianpaolo! Wonderful Team at ROME USO -- thanks for your service, gang! Cheers! RS

I waited four years to do the Taste of Trionfale and it did not let me down. We tried such a wide…read morebreadth of food it was outstanding and everything was such high quality. The tour was expensive but worth every penny. I especially felt the group size was really appropriate.

As foodies, we had to do a food tour to try and eat as much as we could. This one was done in the…read morePrati neighborhood right outside of the Vatican City by The Roman Food Tour company First stop was for some Roman street food at Trapizzino. Imagine a pizza rolled into a cone and then filled with flavorful toppings. I had the Double Cream which consisted of a blend of Cream and Buffalo Mozzarella in addition to Cantabrico Anchovies. Salty, creamy, and a hint of sweetness from the cream. An explosive flavor combo. Next we stopped at the one and only Bonci Pizzarium. If you watched chef table to see Ann Kim, you might have seen this place. Phenomenal pizza by the slice with creative toppings like purple potatoes or squash with sausage. Next we had some traditional Italian pasta at Osteria Da Fortunata. Some red wine paired with Amatriciana. Well spiced and fresh noodles went down way too easy. We finished with charcuterie and tiramisu at La Nicchia Cafe. Many types of cheeses, bruschetta, balsamic, meats, and olive oils. Rounded out by the best tiramisu I've ever had. ____________

We had a wonderful day in Rome with Rolando as our driver and guide. He took us to popular spots as…read morewell as some less visited. He knew how to get timed tickets for the Colosseum with out waiting in a long line. He also helped us find a restaurant that could accommodate gluten free for a member of our party. He picked us up at the port at the agreed upon time and got us back to the ship with plenty of time to spare before the all aboard. His van was very clean and comfortable. Nice way to relax and see a big city such as Rome.

We used Rolando for three separate days in our stay in Rome. On day one he unfortunately had to…read morestay home with a sick daughter but he sent us a very professional driver by the name of Domenico. We used Domenico for a day trip to Florence. We were picked up in a clean huge Mercedes passenger van. Domenico was pleasant to talk to but I had a sense he was more of a reserved person. He did answer questions and make suggestions though when asked. This was charged at a flat rate. Our second scheduled day Rolando was able to make it. This was a day in Rome where we wanted him to essentially chauffeur us through various religious sites. We gave him a list and depending on time he figured out the best way to see what we could. He would literally drop us off in front of any site and wait for us. This was pretty helpful as some of the churches were a bit far from where we were staying in Rome and we would have been zigzagging on public transportation in sweltering June heat. The comfortable air conditioned MBZ minivan was so much easier. Rolando suggested an awesome lunch at La Carbonara (see review). This day was charged at an hourly rate. Our third day was a last minute addition. He had a cancellation so we decided to have Rolando bring us to the Umbria region where there were medieval towns. This included stopping at Assisi, Civita, and Orvieto. These were magnificent to visit. Again Rolando suggested an awesome place to eat in Assisi. This was charged at a flat rate. Rolando takes pride in his vehicles keeping them clean. He stocks them with water for you and the vehicle is WIFI equipped. Rolando is very personable. He gave unsolicited information about places we were passing by so we had not just a driver but a tour guide. I totally recommend him!

This is the third time I have done this tour and it NEVER disappoints. It is so fun to zip around…read moreand see many of the sites in Rome very closely and each time the tour is slightly different. I booked last minute today after some flight delays and the company answered my inquiry in chat immediately and it was really nice of them to accommodate me as I was the only one on the tour. My guide Matteo was exceptional. He did a wonderful job navigating the Rome traffic and he was polite and personable and his English is excellent. He shared a lot of information and showed me things that I didn't know and I am a frequent traveller to Rome; I would highly recommend this tour and Matteo who is an asset to Bici & Baci tours and to the hospitality industry in which he has chosen to work.

Amazing guys, great service, rented the bike for a day and then kept it for a week. Very happy.read more