From my initial service, it's a yes from me. We recently purchased a house, and if you're anywhere…read morein Houston at the moment you already know why we needed extermination services. This time of year, it's common to come across ants, roaches, and spiders, all of which we wanted...well, outside of the home by the time we moved in. I went with TruForce for two reasons. 1. The competitive pricing, and 2. The responsiveness and professionalism of the team. Request-a-quote on Yelp is thus far 3/3 for me. As others mentioned, these folks are responsive, polite, prompt, and professional. I needed assistance within a few days, and they were on it. From request a quote, to a quick phone convo, booking online, a courtesy call before arrival, and a quick educational termite prevention and extermination servicing, this team has a way of making extermination quick and painless. Jaden handled our termite prevention installation and Steven handled our extermination services. I'd recommend both. Fast forward 6 months, would still recommend!

Great service. Great Value. Was able to quickly schedule an initial appointment. Their technician…read morewas very knowledgeable about what we would encounter. We just moved to Houston from Denver and the bugs here are big!

Great Service. MR. Benjamin arrived on time, was professional, and checked the house carefully…read more Highly recommend.

As the highest rated pest control business in the city, I had high expectations for their service…read morebased on their online reputation. Over the series of experiences I've had, it was strangely somewhere in the middle. The positive side was that they were incredibly responsive. The customer service is on point and the attitude of their management is definitely a class act. I have no doubt this is a major driver for their most positive reviews and deservedly so. The part where I struggle is the mixed experiences from the various technicians that had come to one of my properties that had an ant, cockroach, and spider problem. The initial $160 was a bit higher than I expected, but a small price that I was willing to pay to rid the property of creepy crawlers. Jason and Servando (sp) extremely brief in their initial run of the place. Even after their treatment, I still saw plenty of spider action where it was clear were not that thorough. After explaining my situation to their staff, they assigned the manager at the time, Daniel, to come back and apply treatment the way he intended. He went nuclear with a whole host of sprays and was extremely thorough both inside and out. His work made a world of difference and there was very little bug activity for close to a year. He was thorough in his explanaition and super transparent with his approach. If every experience was this thorough I think I'd be more receptive to future service. He has unfortunately left the company. Typically they recommend treatment 3 to 4 months. The subsequent visits after my initial concerns were not charged, which I'm thankful for but should not have taken that many times just to get the desired result. It was close to $250 for carpet ant treatment, which felt out of my budget but was assured that the chemicals would be different than the standard ones used for treatment. I was presented with a 30 and 60-day warranty which is fine but not something I elected to go for this past time around. While I'm sure they've done stellar work for other households and other properties, I do wish that I was able to experience the same magic on a consistent basis.

I have a contract and needed a retreatment so Craig Jelks Jr. came yesterday to help get rid of the…read morepests sneaking in. He also took care of a wasp nest outside. He was very diligent and explained everything. Best customer service, even in the rainy weather!

Bulwark Exterminating came out after they said no problem with cats. We were unable to catch all…read morethe cats and tech was here for 30 minutes or so doing 1 carpeted room. He used a can of spray and left. I went in next day and still had as many fleas. After I called I was told to dp post and pre vacuuming . I cancelled services as fleas are still here. Please help on $197+ invoice since I did not get satisfactory service.

Kudos to Connor. He did great job. Specifically, he identified issues, suggested a plan and…read moreimplemented it. Five stars!

I would put 0 if I could. We hired these guys back in January to take over our pest care at 4…read moreproperties. We have NEVER gotten more complaints. Initially it was just a few, but then around March we got a bunch and asked for retreatment. That is when the excuses started. Instead of acknowledging the chemicals should be strong enough to last 3 months, we got told that we needed a monthly or bimonthly treatment instead (in 7 years of owning these properties they have never needed more than quarterly treatments), which of course was more costly. When the retreatment was completed they recommended a couple repairs to help prevent bugs getting in which we completed. We then started getting complaints at the other properties as well. These had no recommended repairs and instead we just kept getting excuses and told to upgrade our account to pay them more. Then after our 2nd quarterly treatment in April the wheels fell off. Nonstop complaints at multiple locations. They then started making excuses claiming they are a small family company and cannot commute to our properties (didn't stop them from quoting and taking my money mind you), and started blaming me claiming that the repairs we had already completed at 1 location somehow explained the nonstop complaints at 3 of the 4 locations they treat. They then cancelled the contracts and refused to come out and retreat the properties we had already paid for through the rest of the quarter, violating the agreement we had, and continued to insist I pay them more money for them to retreat. We now have a roach problem that we are going to have to have another company fix, after just 6 months of using these SCAMMERS. Use ANYBODY ELSE

Pam and Armando came today and sanitized our laundry room . They pulled the washer and dryer out…read moreand thoroughly cleaned and sanitized the area that was invaded by rats . They did an excellent job! Pam had come alone previously and tried to do this job by herself but really needed an additional hand moving the washer and dryer. Armando had also come previously to help set traps and seal weep holes . Both of these technicians and the other team member , Ian, did an exceptional job helping get rid of the rats! We are very happy with the service we received from all of them !! Highly recommend them and Biotech!!

I called them to remove a critter that was living in my attic/wall. They arrived with really fancy…read morerodent van. It looked like a Ghostbusters level vehicle. He found the source of the entry, got on a ladder and took a picture. His solution: wait til I don't hear it anymore and call them back and they can seal it up. Seriously? Paid 59$ for this - for nothing. I called wildescapes. Matthew said "I'm gonna come put a one-way trap up there, seal all but the trap and I'm gonna do it right now" The squirrel was gone by the afternoon. I will say biotech called me back an hour after their tech was out here. Office person asked if I would like them to come put a one-way trap on the vent? You know what??? that would've been an excellent suggestion for the tech to make while he's sitting here talking to me and STARING AT MY HOUSE but it's too late now. She said they could send a more experience technician. Then why did you send that one to begin with? Don't waste your money- call Matthew.

Did a one time service for indoor and outdoor. Overall it was a good experience. Tech was quite…read moreprompt to arrive near the beginning of the window, Gave me a rundown of the process, and was able to answer my questions, and supply me with the information I was looking for. May even consider starting a routine service contract. Price is fair. Felt it was good bang for my bucks.

Great help, Came out and cleared the problem promptly. Good rates and customer experience.read more

Nathan was great, timely and professionally. I enjoyed his service…read more I am requesting him for my monthly service

Horrible customer service. You would think for someone that has been with them for several years…read morethat they would get it right by now. I would highly recommend staying away from this company because they tend to just show up on the day of your service on their convenience and never once have they been able to accommodate the timeframe that I was promised I just canceled my contract with them after being with us for several years and have been dealing with this issue every three months. There are much more dependable pest control companies in the Houston area. These people seriously need to get their act together.

I've been a customer of Bulwark Exterminating for two years and their team is pretty great. A…read morespecial shoutout to Craig Jelks Jr, who was an absolute delight to meet and work with. From start to finish, he was knowledgeable, friendly, and incredibly thorough. I reached out with concerns about wasps potentially nesting in my walls, and he took my worries seriously from the moment he arrived. He treated the house and conducted a thorough inspection of the interior and exterior. He took the extra time to educate me on the different types of wasps, what to look for, and practical steps I could take to further protect my home. I genuinely learned something, and that kind of education goes a long way. He has a very pleasant disposition and a great sense of humor, which I needed at a time when I was feeling particularly anxious about the presence of unwanted visitors in or around my home. Kudos to Bulwark for hiring excellent staff!

My rep Alberto Quiroz did a thorough job of treating out home's interior for spiders & exterior for…read moreant bed build up. He also went the extra mile in such GREAT detail of explaining how the ant treatment works. He also discussed intricately about the chemical he was using inside of my home and how it was plant based and harmless to plants & etc. Alberto was one of the most detailed & passionate reps I ave done business with. This compliment is coming from a 20 year sales executive. Keep hiring & promoting passionate team leaders such as Alberto to keep Bulwark great!

Our trusted pest control company for well over a year and a half now. I am SO happy we found them…read more Reggie and his team of technicians are fantastic. APC is a very well organized and well run company. I love that I can e-mail and make our appointments digitally. They are always super responsive. Their system lets us know whenever it's time to set up our next quarterly pest control appointment and that is so appreciated! The technicians are always super professional and very courteous and friendly. They are always knowledgable and explain everything. Special should out to Jordan and Brad who have serviced my home and are always just plain awesome! I definitely recommend this pest control company. Support local. These guys are fantastic! Their pricing is also very fair for the quality you get.

Would recommend this company for your pest control needs. Never tries to upsell. I hesitantly asked…read morea question about cockroaches fully expecting to get taken for a ride and was told that I don't need to waste my money on any special precautions and that it is normal to see a few bugs here and there. Honest and trustworthy in my opinion. Great customer service as well. Everyone is knowledgeable.