Sky is great, Kind, friendly and outgoing everytime I come here she makes my returns easy and…read morepositive' even when they can be overwhelming at times with the amount of stuff I bring in! Thank you

I brought in a birthday gift to send to my granddaughter in London. It was a large box of goldfish…read morecrackers that aren't sold there and she missed them! I paid around $15 for the box at Costco! The person at the register weighed and said a price in the hundreds. She suggested I take it to the post office. It was shipped for around $70 with tracking! I've also gone here more times than I care to admit returning items that didn't work to Amazon! They are always very helpful, even when there's a huge line!! I'm very impressed with how professional and patient they all are to everyone!

I asked Impressions In Ink to print up some artwork. I wanted to use a local company. It was a rush…read morejob and I required a certain size and they accommodated me politely and professionally. They were excellent in all ways, but one: Instead of shrinking some of the images to the size I requested and then print them, they printed them and then cut some of them down to size. This took a lot of the image of each piece of art away. This cost me $100.00 for something I can not use. Note: I absolutely abhor giving bad reviews. I wish they had called me to okay the cutting before they did it, but they didn't. I would rate how they treated me with five stars along with their effort for good communication. I would rate the end result with a single star. but I gave them two instead. I'm sorry to post this negative review. I'm glad to know that there are many five star reviews.

These guys are so easy to work with, especially John. It feels good to print locally. Highly…read morerecommended.

Dropped a return off, great people! Easy access for me, at the Fred Meyer shopping center off Hwy…read more14.

My favorite office because it's in a good location and they have a self service check out and good…read morecustomer service too if you have to talk to somebody. In addition, they are open pretty late then most FedEx places

Was a great experience from start to finish. Was greeted by a young lady up front who actually…read moretook us out to a few cars to show what the different levels of darkness actually looked like installed in a car. That was pretty cool we thought. They had the car finished about an hour earlier than we were told it would be done. That was great. Everything looks real good and we love it. Would highly recommend and will use them again in the future. And we felt there price point was really good. Great job and will use again.

Had them do my truck and car! Fast! Great work! The price was pretty darn good as well!read more

Needed international passport photos, one of the few places that offers this service. They did a…read moregreat job of providing this service. Loved the personal touches in the store! The owner was very nice and easy to work with, will be using this shop for future needs.

I went here because it came up as the only place in Vancouver that does Canadian photos, as the…read morerequirement is very specific. The female employee was very helpful and pleasant to work with as I spent several hours there printing off documents in color as I was putting my packet of documents together in order to get them shipped out that day. After my photo was printed the lady wrote the date on the back of the photo, as required, in gel pen, which led it to smudge terribly. I brought that to her attention that they were very particular in the application process. I don't want to wait 8 months for my application for it to come back denied because they didn't use the correct pen. The lady agreed with me and reprinted the photos. She reprinted them again and then proceeds to use another gel like pen that created the same outcome- a smudged up date on the back. I said "it's doing it again.." Bryan, the manager, was within ear shot, listening to all of this, comes over behind the counter and says "what's going on...?" Lady worker says- "the pen keeps smudging-" He takes the photos, uses an alcohol wipe to take the gel ink off and begrudgingly writes the date in a sloppy manner, leaving tiny smudges of the old ink on the photo front and around the edge of the photo. Thanks? Meanwhile I had requested them to print a color photo of a receipt, she prints in grayscale, I asked for a printed copy of my drivers license and passport together in color- she makes the copy but the two pieces of ID are overlapping each other and part of my drivers license was cut off. I simply asked them to reprint these as those would most likely be denied causing my whole application to be returned. Bryan seemed to be annoyed with providing customer service as I asked him questions about needing to sign the back of my photos just to clarify. Instead of being kind and reassuring he was snarky and said "I've done 500 of these" I know what I am doing kind of thing...then he almost throws away the old UPS envelope that I brought in. The lady said they didn't have big enough envelopes so we had to ship it in the old one... I said "we need that envelope- you don't have the right size." Bryan, gets the envelope out of the garbage can and then begins to put my documents inside. I was watching him doing it and making sure was all good. Instead of a "thanks for coming in, you are all set..." he says rudely "we are all done here....you have your tracking receipt...." I turn around and leave "okay thanks..." I'm not sure why he was so annoyed but I must have hurt his fragile male ego. I don't recommend this place, make the drive to Portland.

The Precision team installed a new Goodman AC unit recently at my house. It works BEAUTIFULLY…read more keeping the house very cool but there is a slight pulsing noise I still hear from the compressor. Tim and Eduard (and others on the team) have been and are working diligently to help quiet the noise down for me. I am unfortunately sensitive to noise. The entire team has been VERY prompt in addressing my issues and in coming out to my house. We are almost there in dampening the noise a little further. This team is wonderful and cares deeply about having happy customers. I am so appreciative!

I'm not a big reviewer, but I had a very not good experience with this very highly rated business…read moreand I feel like warning others is appropriate. We recently purchased a home. The sellers had installed 2 new direct-to-consumer brand (Zokop) heat pumps with 4 heads (2 for each) in the home roughly 1 year ago (they are not providing records, but this is a reasonable estimate). After move-in, we noticed an error on the head unit in our son's room. Precision had previously repaired a broken AC at my small business 2 years ago. It was a good experience then, so I was excited to hire them again. They sent 2 technicians to our house, Edgar and Dylan, to service the units and diagnose. Long story short: Dylan broke the fan in one of the good units, which was maybe a year old (per Edgar's estimation based on some technical detail about Freon...you'd have to ask him) and previously working perfectly. He stuck a probe thermometer in the unit to check its efficiency and then caught the fan blade with it as he pulled it out. There was a CRUNCH and 3 bits of plastic fell out. He said "what was that?" and otherwise shrugged it off. No apology. No taking of responsibility, no solution or assessment offered. Completely unprofessional. I stayed calm, paid for their service, and got them out of my house. They assessed the issue with the other unit to be a Freon leak and quoted for repair. Shortly afterwards, I did a small amount of googling and concluded it was likely the fan. The following week, their office called to schedule the leak repair and I asked to speak to the service manager. His name is Wendell. He asked for a photo of the broken pieces (same one I'm posting here) as well as a photo of the label on the unit, which I also provided. He said he'd see what he could figure out. 1 week went by, I called back, he said he couldn't find anything about the unit or source parts, but if I find the part, they could install it. Not a good solution. I stayed calm and said I would think about it. Here's the thing, I'm also a repair-based contractor. Sometimes, I make a mistake and break something. We're all human, but our mistakes are our responsibility. I can't imagine breaking a customer's perfectly good thing and then just acting like, well, nothing I can do. Total BS. You can't find the part? Buy us a new unit. Too expensive? File an insurance claim. You came into my house, broke a new, working thing, and then left me high and dry. Completely unacceptable. Anyway, I thought about it, decided I don't want these clowns in my house again, and I don't want to keep asking them to act like adults with a sense of responsibility. I hired another company to fix the freon leak. They charged $100 more than what Precision quoted me but also did the assessment and repair the same day. That technician verified these pieces are from the "blower wheel," which is just another word for fan. I still have not resolved the issue with the fan Precision broke. They have a responsibility to make this right, but I'm sure it's on nobody's to do list. Maybe they read their reviews?

If you have a dent, perhaps something not as bad a mine, give Igor a call. If he can fix my car, he…read morecan fix anything. I had very complicated damage on my car which crossed several body lines and tight corners and he restored it to pristine condition. He was polite, friendly and communicated each step of the way. Hopefully I don't need him again, but if there's any ding we get on our cars needing fixed, he'll be the first call!

Igor is an artist with great attention to detail. I was blown away he was able to fix this dent and…read morenow it can't be seen at all. Highly recommended and he did the work in my garage. Will absolutely use his services again.

Jorge was great! Super professional, quick and easy. Soooo much better than taking it to a shop…read more 100% will be calling Jorge again.

Great service Great communication…read moreGood price Quick service Had throddle body issues and he was quick to remove and replace the part. Definitely will come to them again for any future car issues