My car was impounded by the police And all I had was bill…read moreof sale I bought it legit from a salvage yard they gave me the run around and just kept my car after lie to me for days rude people they just stole my car basically and I'm missed but they can steal from you notarized every thing THIEVES !!!!! Not right

Not only did they help us out when we where in accident on I 70 they towed us to best place mean…read morewhile he was very kind to myself , wife and two teenage boys. Since we exhausted all my friends and too much to haul all our stuff by any car lift services he offered to take my family and luggage all the way from Blue Springs to Gardner after he was off duty. Great man and great company. Thanks a million.

I could not recommend a more fair, legitimate body shop, period. Charlie's has been a fixture in…read moreBlue Springs for years, and this family owned business will go the extra mile to make certain that you are satisfied with your car. They handle the estimates, will take you to pick up a rental car if necessary, and if you don't need it, they don't force you to get it done. I have not in all the businesses I have worked with ever come across a more honest bunch of folks, in a business that you simply have to rely on the experts to be sure the job is done right. No matter where you are located in the Kansas City area, it is worth the extra miles to take the job to Charlie's.

I had hit a mail box and caused significant damage to the front bumper, headlight, fender of my 12…read moreyear old SUV. It is a European luxury brand and having the work done at a dealership would have been astronomical, probably as much as the auto was worth undamaged. I went to Charlie's Collision Repair to ask them to consider fixing the damage. Dave Osborne advised me that owners of this brand preferred to have the dealership make repairs. Parts were very expensive and had to be shipped from St. Louis. He was reluctant to even look at the SUV. I showed him pictures and persuaded him to consider making the repairs. Had the SUV towed to the shop and an agreement was reached . The total was at least 40% less than I expected to pay at the dealership. First, .....the bad news. Dave had warned me, "I hope you're not expecting it back anytime soon." The good news was, .....a wrecked SUV was sitting in the repair shop, not my garage or driveway. It was finished exactly when promised,.... "not anytime soon". I was kept informed on progress and problems until repairs were complete. When I picked it up, Dave, the office manager, and the mechanics escorted me to the finished SUV. They were all that proud of the work they had done. And, it looked perfect. The SUV had been cleaned inside and out. I was advised to take it home for a week or so, make a list of anything I was unhappy with, bring it back and they'd fix everything to my satisfaction. It's been seven weeks and it has not been necessary to return. I was very satisfied with the work performed and convinced the cost was very reasonable. What a great group of people!!